Compare Applozic vs REVE Chat vs bpm'online service

Applozic Customer Chat (0)	REVE Chat Support & Helpdesk (14)	bpm'online service Support & Helpdesk (2)
More Information	More Information	More Information
Crozscore: 77% what is this? Press Buzz 31% User Trend interest falling	Crozscore: 85% what is this? User Happiness 87% Press Buzz 33% User Trend interest falling	Crozscore: 83% what is this? User Happiness 100% Press Buzz 43% User Trend interest falling
view 2 more	view 5 more	view 1 more
Software Description: The ideology behind Applozic is to help online businesses: Gain more User Engagement & Retention by restricting User's migration to external collaboration platforms. Get Real Time Customer Data and insights. Save Development & Infrastructure overhead and reduce recurring Maintenance Cost. Applozic can power any app with Real Time Chat and Messaging features, in a way such that one can build WhatsApp like functionality within any Mobile and Web app in no more than 30 minutes. We support various Enterprise-grade features, the most notables ones being: 1. IP-Based Audio/Video Calls 2. Bot-Human Integration 3. One-to-One & Group Chat 4. In-App Messaging & Push Notification 5. Cross Application Chat and many more.	Software Description: REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.	Software Description: Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence. Сustomer center The best fit for companies that are looking to manage omni-channel communications. Service enterprise The best choice for medium and large companies looking to deliver high-level service across multiple communication channels Features: Product Features 360° customer view Case management Problem management Service catalogue management Knowledge management Service level agreement Feedback management Omni-channel communications Field service Customer portal ITIL processe
Features: Project Management File Sharing File Transfer Multi-User External Integrations Dashboard Chat Notifications API Data Export	Features: Click-to-Dial Email Integration Third-Party Plugins/Add-Ons Marketing Automation Notifications External Integrations Chat API Multi-User Dashboard Scheduling	Features: Project Management Inventory Tracking Supplier Management Scheduling Calendar Management Customer Management Dashboard Notifications Google Apps Integration Third-Party Plugins/Add-Ons Multi-User Lead Management Lead Scoring Data Export Data Import Batch Permissions & Access Data Visualization External Integrations Contact Management API Email Integration Contact Sharing
Summary: Chat & Messaging SDK for Mobile & Web Apps Full Stack Cloud Based Plug & Play Communication Widget White Label WhatsApp for Enterprises	Summary: Facebook Chat Integration Voice Call Video Chat Viber Messaging Screen Sharing Visitor/IP Banning Email Forwarding ProActive Chat Chat Monitoring Visitor Analytics	Summary: No key features associated with this application.
Scale (Enterprise) $0.00 Custom Pricing Included in plan: Dedicated Hosting Basic Free Included in plan: 1000 Monthly Active Users Support EST 9-5 pm Shared Hosting Launch $99.00 unlimited user(s) / month Included in plan: 25000 Monthly Active Users Support EST 9-5 pm Shared Hosting Growth $399.00 unlimited user(s) / month Included in plan: 100,000 Monthly Active Users Support 24*7 Shared Hosting	Pricing: Starting from: $12.00/month Credit card required: N/A Discounts available for 1 and 2 year subscriptions Standard $15.00 1 user(s) / month Included in plan: ProActive Chat Chat Monitoring Online Visitor Tracking Canned Response Advanced $25.00 1 user(s) / month Included in plan: Live Video Chat Live Voice Call Queuing Advanced Reporting Chat Banner Customization	service enterprise $50.00 1 user(s) / month Included in plan: Unified customer database Service catalogue Business process management Contact center Service level management Configuration management Case management Request management Problem management Knowledge management Change management Release management Synchronization and integration System designer Omni-channel communications customer center $35.00 1 user(s) / month Included in plan: Unified customer database Omnichannel communications Service catalogue Business process management Contact center Case management Knowledge management Synchronization and integration System designer
FAQs: What platforms does this service support? Android iOS Phone Gap Ionic Platform APIs Web Does this service offer guides, tutorials and or customer support? Yes it does. What are some applications this service is commonly used in tandem with? Applozic is a standalone Messaging platform and works independently. It just needs to be integrated in the required application. What is this service generally used for? The primary aim is to increase Customer Engagement by providing users a communication layer above the core offering. Hence all User to User conversation takes place within the app, preventing user's migration to external collaboration platforms. Does this service offer an API? Yes it does. Who are the main user groups of this service? Any application that sees the scope of two-way communication between any set of users (A2P or P2P) can use Applozic, to build the platform to facilitate the same. Primarily our clientele includes businesses from multiple industries esp: * Online Marketplaces * EdTech Portals * Social Media * Dating & Gaming Apps * Classified Portals and many more. Does this service offer multi-user capability (e.g. teams)? Yes it does. Does this service integrate with any other apps? It can be integrated with any app.	FAQs: Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service integrate with any other apps? Yes	FAQs: What is this service generally used for? Leverage built-in processes Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Manage omnichannel communications Personalize communications with your clients using bpm’online service. Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal. Engaging interface that users love Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important. Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability. What are some applications this service is commonly used in tandem with? Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM Does this service offer an API? Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business. Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based.
Publisher: Founded: - Based in: Palo Alto Employees: 11-50 Likes: Followers:	Publisher: Founded: - Based in: Singapore Employees: 11-50 Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: 14.3k Followers: 2.88k
Other: Who uses Applozic Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Regional Restrictions: No restrictions.	Other: Who uses REVE Chat Freelance Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: Android Languages: Arabic, Spanish, Turkish, English, Korean, Russian, Portuguese, French, Japanese, Chinese Regional Restrictions: No restrictions.	Other: Who uses bpm'online service Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Arabic, Spanish, Turkish, Russian, Portuguese, Polish, French, Hebrew, Italian, German Regional Restrictions: No restrictions.