Appjetty is a software products store specializing in extensions and plugins for a host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc. Based in Ahmedabad, India we are a trusted name when it comes to extending the functionalities of popular applications and frameworks with our custom developed plugins and extensions. We are a team of 100 plus software engineers, designers and marketers passionately working to create the best-in-class products for both SMBs and enterprises.
About timetoreply
timetoreply is a SaaS product for inbound sales, customer support and customer success teams looking to optimise their email performance in real time. Built specifically for high performing teams our products let you set reply time goals and SLA's, track and monitor key email stats such as reply times and volumes, as well as contact rates. Your team members can also close off conversations from within our product. works across all email clients. No change to workflow. Completely secure. Soc 2 type II certified.
Features
API
Batch Permissions & Access
Big Data
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Onboarding
External Integrations
Multi-User
Notifications
Password & Access Management
Social-Media Integration
Site Access Management
Database
Employee Engagement
Features
API
Batch Permissions & Access
Big Data
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Onboarding
External Integrations
Multi-User
Notifications
Password & Access Management
Social-Media Integration
Site Access Management
Database
Employee Engagement
Summary
No key features associated with this application.
Summary
Get instant access to realtime data, and the meaningful metrics you need to take action.
Works with all mail clients.
100% private and secure.
No credit card required
No software to install
Pricing
1-20 Mailboxes
$19.00
1 user(s) / month
Included in plan:
Measure individual mailboxes
Internal vs External email performance
Measure group mailboxes (statistics for the group mailboxes as a whole)
Individual performance statistics for group mailboxes
Conversation view mail logs / message view mail logs
Measure your company, agents and customer email response times
Block irrelevant emails from being tracked
Online reports (Overview, Comparative and Interaction reports)
Downloadable reports
Scheduled reports
Report filtering
SLA measurement
Export to excel
FAQs
FAQs
Who are the main user groups of this service?
Inbound sales, Customer Service, Customer Success, Client Services, Sales Teams in the manufacturing, logistics, insurance, corporate travel, property management and legal service industries.
Does this service offer guides, tutorials and or customer support?
Yes, we have a hands-on team, video and text guides, as well as live demos.
Does this service integrate with any other apps?
No need for it to do so.
Does this service offer an API?
No.
What is this service generally used for?
timetoreply doesn’t send or receive your email. It simply works on top of your existing mailbox to analyze your inbound and outbound emails in order to provide analytical data about how quickly your business and sales agents respond to emails. When you sign up for timetoreply, we establish a secure connection with your email server so that we can analyze your inbound and outbound emails. The software works with IMAP, Gmail, o365, Outlook and MS Exchange.
Our software and algorithms analyze your email activity and provide reply time reports and leaderboards for your company that can be viewed via your online dashboard.
As emails comes in and out of your mailbox we measure the time it takes your staff to respond. timetoreply does its magic without ever reading or storing the body of your email. We only analyze your email header information to calculate your timetoreply™.
What platforms does this service support?
Works with: Outlook, Office 365 (o365), Ms Exchange Server, IMAP, Gmail, Gsuite, Mimecast, Mac Mail, Yahoo.
What are some applications this service is commonly used in tandem with?
CRMs, ticketing.
Does this service offer multi-user capability (e.g. teams)?
We have a small team of dedicated Employee Monitoring software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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