Compare Apphitect vs Binfire vs ServiceDesk Plus

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Crozscore:

51%
what is this?
100%
47%

Crozscore:

58%
what is this?
97%
40%
no significant changes

Crozscore:

82%
what is this?
52%
interest rising
Apphitect screenshot Binfire screenshot ServiceDesk Plus screenshot

Software Description:

Apphitect is a vacation rental software that enables you to build a complete accommodation website like Airbnb. Apphitect is a fully customizable and ready-made solution with powerful features.

Taking design and functionality cues from Airbnb and several other top vacation rental websites around the world it doubles up as a website builder for the less tech savvy.

Software Description:

Binfire is complete work and project management software. It support all project management methodologies like formal, Agile and Hybrid. It has a full function task management system with subtasks, dependencies, Gantt, multiple resource assignment and more.
Time tracking is built in the app with resource management and bug tracking to complete the list. Collaboration feature like message board, chat and interactive whiteboard are also included. You get everything you need in a work management software.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Notifications
  • Calendar Management
  • Scheduling
  • Dashboard
  • Data Import
  • Data Export
  • Email Integration
  • Development
  • Design

Features:

  • Data Import
  • Project Management
  • Dashboard
  • Multi-User
  • Data Export
  • Scheduling
  • Notifications
  • External Integrations
  • Calendar Management

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

  • Hourly Booking

  • Video sliders

  • Social logins

  • Advanced search

  • Cross-Industry adaptability

  • Payment integrations

Summary:

    No key features associated with this application.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

One Time Payment

$599.00
One time fee with single license for life time.
Included in plan:
  • Hourly Booking

Pricing:

  • Starting from: $19.00/month
  • Credit card required: No
  • From basic to pro to enterprise, Binfire covers all business types and sizes.

Basic

$5.00
1 user(s) / month
Included in plan:
  • Full features, only number of users, projects and storage is limited
  • 10GB

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Not Yet

  • Does this service offer guides, tutorials and or customer support?
  • yes

  • What is this service generally used for?
  • Managing work and projects

  • Does this service integrate with any other apps?
  • Yes, Google drive, Dropbox and Google Calendar

  • What are some applications this service is commonly used in tandem with?
  • CRM, billing and cost management software

  • Who are the main user groups of this service?
  • Startups
    SMB's
    Marketing agencies
    Development teams
    Remote teams

  • What platforms does this service support? (e.g. native mobile apps)
  • Native apps for IOS and Android coming soon

  • Does this service offer multi-user capability? (e.g. teams)
  • yes

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support? (e.g. native mobile apps)
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
309
Followers:
2.58k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
17.3k
Followers:
3.52k

Other:

Who uses Apphitect
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Binfire
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
None

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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