Compare Apizee vs BroadSoft vs Videxio

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Software Description:

Apizee provides customer interactions, visual assistance and web conferencing solutions for enterprises and organizations. Our multichannel solutions, based on WebRTC, a disrupting telecom technology, are leveraged to work on simple web browser without any plugin or software download and are also responsive and compatible with different connected devices.

Our SaaS platform enables simple installation and provide several APIs to meet businesses requirements. Apizee's solutions and cloud APIs are leveraged by players such as Crédit Agricole, Safran, Enedis, Renault, Barclays, Nexity, ExxonMobil, AMA and Bluelink.

Apizee provides collaboration and customer relationship management solutions for companies and application developers in the form of SaaS packaged and a cloud development library.

Apizee was created in 2013 by Michel L'Hostis and Frédéric Luart, experts in telecoms and SaaS.

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Software Description:

User licenses to enable simple, productive HD video meetings and calls from any device. Invite and meet anyone face-face on any device.

Each meeting supports dial-in from desktop, mobile, through a web browser (ideal for external guests), as well as from Skype for Business and videoconferencing room systems (SIP/H.323 devices), for up to 50 participants per meeting.*

Features include:
* Group video meetings with unlimited dial-in minutes
* Unlimited 1:1 video calls with a unique video address
* Live streaming + recording integration (RTMP)
* Traditional audioconferencing support
* 2-way content sharing
* Automated contacts directory
* Conference controls
* Single sign-on (SSO)
* Many more user + company features

Features:

  • Click-to-Dial
  • Dashboard
  • Batch Permissions & Access
  • Data Export
  • Chat
  • History/Version Control
  • Scheduling
  • Call Recording
  • External Integrations
  • Multi-User
  • Notifications
  • API

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Features:

  • Contact Sharing
  • Call Recording
  • Calendar Management
  • Scheduling
  • Multi-User
  • Notifications
  • External Integrations
  • Contact Management

Summary:

  • Instant messaging.

  • Video communications.

  • Visual Collaboration: screenshare, real-time annotations, video pointer, file sharing.

  • Plugin-Free: WebRTC technology, 100% web-based communication experience.

  • Web APIs enabling easy integration within any technical environment.

  • Multi-Device: experience Apizee solutions seamlessly on laptops, smartphones, tablets and wearables.

  • SIP connectivity.

  • Customisation.

  • On-premise deployment in option.

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Summary:

  • Virtual meeting room service for face-to-collaboration with anyone.

  • Professional video meetings from any device, at the office, at home, or on the go.

  • Device activation and network management for your SIP/H.323 videoconferencing hardware.

  • Videxio Live, a streaming integration to share your video meetings around the world.

  • Simple, professional HD video meetings for 50 particpants.

  • Mobile videoconferencing with the My Meeting Video app.

  • Unlimited video calling (no meeting room required) to any video contact.

  • Team collaboration with 2-way content sharing.

  • Invite anyone to join a meeting in seconds through their preferred browser.

Videxio for Video Units


Monthly subscription: 1 license/unit
Included in plan:
  • Unlimited HD calling to any SIP/H.323 video address.
  • Compatible with devices from Huawei, Cisco, and Polycom.
  • Automated contacts directory.
  • Place / receive calls with external networks from behind corporate firewall.
  • Automated network monitoring for optimal video performance and QoS.
  • Dial into our meeting rooms for the ultimate videoconferencing service.
  • Combine with Teams or Enterprise plans.
  • Basic, Plus or Premium options to suit all specs of hardware.

Videxio Team


Monthly subscriptions per user license
Included in plan:
  • Virtual meeting room for video meetings with 50 users.
  • A unique video address.
  • Invite anyone to join with their browser - no software required.
  • Unlimited ad hoc video calling included (no meeting room required).
  • My Meeting Video app for professional video-conferencing from any device.
  • Fully compatible with Skype for Business.
  • Multi-connect support with simultaneous dial-in for up to 50 SIP/H.323 videoconferencing units.
  • Automated contacts directory.
  • Outlook plugin for automated scheduling.
  • Conference security features.
  • Video and media encryption.
  • Supports audioconferencing (PSTN or VoIP).
  • Single sign-on (min.10 licenses).
  • Videxio Live - streaming/recording integrations for video meetings.
  • Add domain hosting for branded video addresses to match company email.

Videxio Enterprise


Annual subscriptions with license
Included in plan:
  • Annual prepay plans for large reduction in price per license.
  • Most cost effective way to implement video across your organization.
  • Fixed service cost for duration of selected payment option.
  • Combine with Videxio for Video Units for total enterprise video communication solution.

Google Hangouts Meet Basic Interoperability Service


1 user(s) / month
Included in plan:
  • Annual plan
  • Connect videoconferencing room systems into Hangouts meetings
  • Invite "standards-based" video addresses into Hangouts meetings
  • Invite Skype for Business users into Hangouts meetings
  • Unlimited dial-in to Hangouts meetings
  • "One button to push dial-in supported
  • Full HD video + content sharing
  • Secure call + media encryption
  • Standard support for 100 G-Suite users
  • Additional licenses for 101+ G-Suite users
  • Activates full functionality for all your G-Suite users
  • Use with videoconferencing room systems (SIP/H.323) registered on any network

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Does this service integrate with any other apps?
  • No, there are no integrations available.

  • What is this service generally used for?
  • Customer engagement, Customer relations, Lead generation, Customer support, Field service management, After-sales support, and Enterprise collaboration.

  • What platforms does this service support?
  • OS : Windows, Mac, Android, iOS
    Browsers: Google Chrome, Firefox, Opera, Internet explorer, Safari, Android.

  • Does this service offer an API?
  • Yes, several.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

FAQs:

    What are some applications this service is commonly used in tandem with?
    • Skype for Business
    • Outlook Calendar (scheduling)
    • YouTube (live streaming)
    • Google Hangouts Meet
  • What platforms does this service support?
  • *PC/Mac
    * iOS/Android
    * Purpose-built professional videoconferencing room systems (SIP/H.323 devices)
    * WebRTC (video meetings through a browser - no downloads or extra software required)

  • Does this service integrate with any other apps?
    • Live streaming / recording integration (RTMP/RTMPS)
    • Skype for Business
    • Google Hangouts Meet
  • What is this service generally used for?
  • The service can be used for any kind of face-to-face collaboration:

    Video meetings - team meetings, project management, sales meetings, remote training, meeting vendors, customers, and clients, etc.

    Video calling - inside sales meetings, product demos, internal communication in place of email/messaging, customer interviews, remote client meetings, etc.

    Live streaming integrations - stream and record live video meeting to audiences of any size over the internet with third-party streaming platforms. Some of our largest customers use it for:

    • Townhalls / all-hands meetings for distributed workforces.
    • Video webinars with content contributors in different locations.
    • Delivering live and recorded training content.
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. We offer both personal and team meeting rooms managed by users with admin permissions.

  • Who are the main user groups of this service?
  • All types of professionals and knowledge workers who would like to benefit from better collaboration workflows.

    Our cloud service is entirely scalable, so can be used from the smallest startup looking to work more effectively with remote teams right up to global enterprises with large distributed workforces who need the ability to connect with colleagues and external stakeholders from any device.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a dedicated customer success team for enterprise onboarding and driving adoption. We also have local frontline support and Help Center/knowledge center for end users and IT teams.

  • Does this service offer an API?
  • No.

Publisher:

Founded:
-
Based in:
Lannion
Employees:
11-50
Likes:
49
Followers:
644

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Lysaker
Employees:
51-200
Likes:
Followers:

Other:

Who uses Apizee
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Italian, English, French, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Videxio
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, Japanese, English
Regional Restrictions:
Free accounts not available in all countries
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