Compare API Cloud vs ServiceDesk Plus vs Octoparse

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API Cloud screenshot view 4 more ServiceDesk Plus screenshot Octoparse screenshot view 3 more

Software Description:

WSO2 API Cloud enables companies to quickly share their business capabilities as managed APIs with their partners and across the globe.

Exposed APIs can be access-controlled with the use of industry-standard mechanisms such as OAuth and provide convenient unified development experience to application developers. Deployment supports auto-scaling to deal with popular and/or high demanding APIs. Moreover, API publishing enables full control of the API lifecycle.

The customizable Developer Portal (API Store) can be leveraged to meet the organization's specific requirements. It also comprises a highly scalable API gateway for routing API traffic as well as statistics collection.

There is out-of-box API Monetization functionality for companies wishing to charge subscribers for API consumption. All business models are supported: free, commercial, and freemium APIs.

Highlights:

  • API Publisher to design APIs and manage their lifecycle: define REST resources and allowed HTTP verbs and parameters, prototype in JavaScript or connect to existing backend, create complex transformation sequences to tweak requests and responses
  • API Gateway for scalable secure access: have a frontend protecting your API against DoS attacks and incorrect invocations, enforce permissions and throttling limits, apply transformations, collect valuable statistics on API usage
  • Customizable and themable API Store: let developers find your APIs on the web, read documentation, invoke APIs in interactive console, create account & subscribe to APIs, get OAuth token, provide feedback, discuss APIs in forums, do social promotions

WSO2 API Cloud is a public hosted version of award-winning open-source WSO2 API Manager product.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

Octoparse is a free client-side Windows web scraping software that turns unstructured or semi-structured data from websites into structured data sets without coding. It's an easy-to-use web scraping tool that collects data from the web. Crawlers run in Octoparse are determined by the extraction rules configured. The extraction rule would tell Octoparse: which website is to be open; where the data is you plan to crawl, etc. provides high speed data collection, performing up to 10 concurrent threads.

Being a Windows application, Octoparse works well for static and dynamic websites, including those whose web pages are using Ajax. There are various export formats of your choice like CSV, EXCEL, HTML, TXT, and databases (MySQL, SQL Server, and Oracle).

Octoparse simulates human operations to interact with web pages. Its remarkable features such as filling out forms, entering a search term into the textbox, etc., would make it much easier to extract web data. You can run your extraction project either on your own machines (Local Extraction) or in the cloud (Cloud Extraction).

Octoparse provides a visual operation pane, which is very user friendly and straightforward. Octoparse simulates human web browsing behavior like opening a web page, logging into an account, entering text, pointing-and-clicking web elements, etc. Just click the information on the website in the built-in browser and perform the extraction, you will get the structured data you need. Scraping the web on a large scale simultaneously, based on distributed computing, is the most powerful feature of Octoparse. After you upload your configuration project to the cloud, you can choose to perform the extraction concurrently by using many cloud servers.

If you need to scrape 10,000 web pages within a short time, then Octoparse cloud service fits best.

Features:

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Data Mining
  • External Integrations
  • Analytics
  • SEO
  • Data Visualization
  • Data Export
  • Big Data

Summary:

  • Turn your web services into managed REST or SOAP APIs

  • Enforce security, throttling, rate limiting, and access policies at the edge

  • Give your subscribers your branded feature-rich Developer Portal

  • Get insight into your API usage and subscriber behavior through analytics

  • Based on award-winning open source WSO2 API Manager product

  • Hosted by WSO2 and ready to use right away

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • Point and click Interface

  • Deal with 98% of websites

  • No need to code

  • Supports proxy and API

  • Automatic IP rotation -- avoiding your IP being blacklisted

  • Scheduled extraction tasks

  • Built-in XPath tool and RegEx tool

Pricing:

  • Starting from: $100.00/month
  • Credit card required: N/A
  • Free trial and monthly subscription after it. Flexible subscription levels ranging from $100 to $10,000 depending on the level of usage.

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Basic

Free
Included in plan:
  • Automatically Extract Data
  • Support Manual IP Rotation
  • Scrape 98% Websites

Standard

$89.00
1 user(s) / month
Included in plan:
  • API access
  • 6 Cloud Servers
  • Automatical IP rotation
  • Schedule Extraction
  • Skype Support

Professional

$189.00
1 user(s) / month
Included in plan:
  • API access
  • 14 Cloud Servers, 2.3 time faster than the standard plan
  • Incremental Extraction
  • Split the task in Cloud Extraction

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes - on the website.

  • Who are the main user groups of this service?
  • Those people who are in need of data. The service has been successfully used in the areas of artificial intelligence, e-commerce, foreign trade, Internet finance, real estate, automobile, e-government, recruitment, social networking, etc.

  • What is this service generally used for?
  • The most obvious use case of this service is product price comparison. Since price is the most important factor that influences consumer behavior, it’s crucial that companies make data comparisons - compare almost all the influential factors, to react promptly and maximize profit. For example: An e-commerce seller in Japan uses Octoparse to extract Amazon Mexico and eBay US market data in order to sell his Japanese product oversea by comparing the data from these two countries and determining product price differences. Or a user uses Octoparse to extract discounts and promotion information from competitors’ websites at 9:00am every day for competitive marketing analysis.

  • Does this service integrate with any other apps?
  • No.

  • Does this service offer multi-user capability (e.g. teams)?
  • Not yet.

  • Does this service offer an API?
  • Yes, the premium versions offer API access.

Publisher:

Founded:
-
Based in:
Mountain View
Employees:
501-1000
Likes:
20.8k
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.2k
Followers:
3.57k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses API Cloud
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Octoparse
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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