Compare API Cloud vs ServiceDesk Plus vs MoonMail

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Crozscore:

84%
what is this?
53%
interest rising

Crozscore:

85%
what is this?
66%
49%
no significant changes

Crozscore:

79%
what is this?
60%
41%
interest rising
API Cloud screenshot view 4 more ServiceDesk Plus screenshot MoonMail screenshot view 4 more

Software Description:

WSO2 API Cloud enables companies to quickly share their business capabilities as managed APIs with their partners and across the globe.

Exposed APIs can be access-controlled with the use of industry-standard mechanisms such as OAuth and provide convenient unified development experience to application developers. Deployment supports auto-scaling to deal with popular and/or high demanding APIs. Moreover, API publishing enables full control of the API lifecycle.

The customizable Developer Portal (API Store) can be leveraged to meet the organization's specific requirements. It also comprises a highly scalable API gateway for routing API traffic as well as statistics collection.

There is out-of-box API Monetization functionality for companies wishing to charge subscribers for API consumption. All business models are supported: free, commercial, and freemium APIs.

Highlights:

  • API Publisher to design APIs and manage their lifecycle: define REST resources and allowed HTTP verbs and parameters, prototype in JavaScript or connect to existing backend, create complex transformation sequences to tweak requests and responses
  • API Gateway for scalable secure access: have a frontend protecting your API against DoS attacks and incorrect invocations, enforce permissions and throttling limits, apply transformations, collect valuable statistics on API usage
  • Customizable and themable API Store: let developers find your APIs on the web, read documentation, invoke APIs in interactive console, create account & subscribe to APIs, get OAuth token, provide feedback, discuss APIs in forums, do social promotions

WSO2 API Cloud is a public hosted version of award-winning open-source WSO2 API Manager product.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

With MoonMail users are able to create and design marketing campaigns, analyze their success and performance, as well as view reports and statistics. The solution serves medium to large corporations and aims to increase campaign speed, efficiency and transparency.

MoonMail includes a standard template library that allows users to customize and fit messages, as well as create their own template from scratch by adding images, social media icons and more using drag and drop. Users can monitor and track performance to analyze the success of their campaigns via the statistics dashboard, as well as view and compare open and click rates with past email campaigns. The dashboard is multilingual, allowing users worldwide to better understand their results.

Organizations are able to target customers based on specific attributes and traits, and create multiple lists for targeted group messages. MoonMail allows users to store an unlimited number of recipients or contacts, and provides organizations with automatic management of email unsubscribes, bounces, and complaints.

Features:

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • External Integrations
  • Scheduling
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Email Integration
  • Contact Management
  • Multi-User
  • Data Import
  • Data Visualization
  • API
  • Conversion Tracking

Summary:

  • Turn your web services into managed REST or SOAP APIs

  • Enforce security, throttling, rate limiting, and access policies at the edge

  • Give your subscribers your branded feature-rich Developer Portal

  • Get insight into your API usage and subscriber behavior through analytics

  • Based on award-winning open source WSO2 API Manager product

  • Hosted by WSO2 and ready to use right away

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • Unlimited Campaigns

  • Unlimited Subscribers

  • Drag and drop editor

  • Unlimited Custom Personalization tags

  • Liquid markup syntax

  • Free email list cleanup

  • DKIM & SPF Configuration

  • Real-time statistics

  • Multilingual Interface

Pricing:

  • Starting from: $100.00/month
  • Credit card required: N/A
  • Free trial and monthly subscription after it. Flexible subscription levels ranging from $100 to $10,000 depending on the level of usage.

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Free

Free
Included in plan:
  • 1 campaign per Day
  • 250 recipients per campaign
  • Store Unlimited Recipients
  • Use Our Domain as the Send Address
  • Basic Recipients Custom Fields
  • Basic Support
  • Powerful Drag’n Drop Editor
  • Advanced Signup Forms

Professional

$9.99
1 user(s) / month
Included in plan:
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store unlimited recipients
  • Use any email as the sending address
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    Who are the main user groups of this service?
  • MoonMail is used by anyone who has a need to send email marketing campaigns. Whether you are a freelancer, marketing/design agency or enterprise you can use MoonMail as it literally scales to infinite.

  • What is this service generally used for?
  • MoonMail allows you to create and edit lists of recipients, design perfectly responsive emails, send email campaigns and track their opens and clicks.

  • Does this service integrate with any other apps?
  • Zapier and Shopify platform integration are coming soon.

  • Does this service offer an API?
  • Yes! MoonMail offers an API.

  • What platforms does this service support?
  • MoonMail is cloud solution that could be accessed through any web browser.

  • What are some applications this service is commonly used in tandem with?
  • Amazon SES/AWS, Email List Cleaning Tools, Design Tools, Google Analytics

  • Does this service offer guides, tutorials and or customer support?
  • MoonMail has a multilingual team available to support you if you need help or just want to say hi. You don’t need to have an emergency to contact the MoonMail team, which supports 10 languages (05.2017).

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, users can give an access to other MoonMail users so they can work together. Account sharing is helpful if you’re working with another person on email marketing campaigns.

Publisher:

Founded:
-
Based in:
Mountain View
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.2k
Followers:
3.57k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
333
Followers:
689

Other:

Who uses API Cloud
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MoonMail
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish
Regional Restrictions:
No restrictions.
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