Compare API Cloud vs Cloud 66 vs ServiceDesk Plus

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Software Description:

WSO2 API Cloud enables companies to quickly share their business capabilities as managed APIs with their partners and across the globe.

Exposed APIs can be access-controlled with the use of industry-standard mechanisms such as OAuth and provide convenient unified development experience to application developers. Deployment supports auto-scaling to deal with popular and/or high demanding APIs. Moreover, API publishing enables full control of the API lifecycle.

The customizable Developer Portal (API Store) can be leveraged to meet the organization's specific requirements. It also comprises a highly scalable API gateway for routing API traffic as well as statistics collection.

There is out-of-box API Monetization functionality for companies wishing to charge subscribers for API consumption. All business models are supported: free, commercial, and freemium APIs.

Highlights:

  • API Publisher to design APIs and manage their lifecycle: define REST resources and allowed HTTP verbs and parameters, prototype in JavaScript or connect to existing backend, create complex transformation sequences to tweak requests and responses
  • API Gateway for scalable secure access: have a frontend protecting your API against DoS attacks and incorrect invocations, enforce permissions and throttling limits, apply transformations, collect valuable statistics on API usage
  • Customizable and themable API Store: let developers find your APIs on the web, read documentation, invoke APIs in interactive console, create account & subscribe to APIs, get OAuth token, provide feedback, discuss APIs in forums, do social promotions

WSO2 API Cloud is a public hosted version of award-winning open-source WSO2 API Manager product.

Software Description:

Cloud 66 provides DevOps as a Service for Rails, Node and Containers, that can be deployed on any cloud provider or any server including AWS, DigitalOcean, Google Cloud, Linode, bare metal- Packet and more* under their own account.

Cloud 66 for Rails
Cloud 66 for Rails allows you to focus on your app while we take care of everything you need to build, deploy and maintain your Ruby applications (including deployments of Rails and Rack frameworks). Cloud 66 for Rails helps you scale your database with master-slave replication, without having to make any configuration changes. You can add back-ups, load balancers and de-commission servers with a single click.

Cloud 66 for Node
Cloud 66 for Node allows developers pain-free deployments in three easy steps. First connect Cloud 66 to your Git repository, then to the cloud provider of your choice and lastly deploy. Spend more time on developing your Node app and less time configuration the boxes. Secure. Robust. Production ready. Scale as you need.

Cloud 66 for Containers:
Cloud 66 for Containers offers a full stack container management. A complete solution for building, running and maintaining containerized applications in production with Skycap and Maestro:

  • Skycap: A Container Native CI/CD Solution for Developers
    Skycap is a container native CI/CD solution that allows you to build your image from the source code in a reliable and repeatable way. It takes your code from your git repository and runs your docker build workflow step by step. It can produce more than one image and comes complete with an intuitive UI and private Docker repository.

  • Maestro: An Application Management Solution backed by Kubernetes
    Maestro is a full stack Application Management platform. With support for containers (backed by Kubernetes) and complete with support for non-container parts of your infrastructure including firewalls and network, databases (provisioning, monitoring, backups and replication), security and ACL access control, OS and server level security monitoring, deployment workflow management, and native DB and storage components and more.

Maestro is fully and seamlessly integrated with Cloud 66 Skycap. It can also be used with any container workflow tool and CI/CD.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

Features:

  • External Integrations
  • API
  • Multi-User

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

  • Turn your web services into managed REST or SOAP APIs

  • Enforce security, throttling, rate limiting, and access policies at the edge

  • Give your subscribers your branded feature-rich Developer Portal

  • Get insight into your API usage and subscriber behavior through analytics

  • Based on award-winning open source WSO2 API Manager product

  • Hosted by WSO2 and ready to use right away

Summary:

  • Deploying your application to your cloud or your own servers

  • Backing up your databases at set intervals

  • Scaling your web, database, and process servers with the click of a button

  • Securing your servers with features such as intruder detection and firewall

  • Monitoring your servers

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing:

  • Starting from: $100.00/month
  • Credit card required: N/A
  • Free trial and monthly subscription after it. Flexible subscription levels ranging from $100 to $10,000 depending on the level of usage.

Community

Free
Included in plan:
  • For Rails, Node and Maestro Products: 2 Cores + Unlimited Team Members + Forum Support + Site must include Cloud 66 Badge
  • For Skycap Product: 1 Concurrent build + Unlimited Team Members + Private Image Repositories + Build Pipeline +Forum Support

Starter

$49.00
unlimited user(s) / month
Included in plan:
  • For Rails, Node and Maestro Products: 10 Cores + Load Balancer Support + 5GB Backups +Email Support
  • For Skycap Product: 1 Concurrent build + Private Image Repositories + 2 Build Pipelines + Email Support

Growth

$299.00
unlimited user(s) / month
Included in plan:
  • For Rails, Node and Maestro Products: 50 Cores + Load Balancer Support + Failover Groups + 50 GB Backups + Priority Email Support
  • For Skycap Product: 6 Concurrent Builds + Private Image Repositories + 25 Build Pipelines + Priority Email Support

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Access to Cloud 66 help pages and community pages.
    Join our active Slack community.
    Email and Chat Support included in the pricing plans.
    Access to Cloud 66 webinars, blogs and youtube videos.
    One-to-one onboarding demo.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Cloud 66 offers multi-user capability.

  • Does this service offer an API?
  • Yes, please check our integration page for more details.

  • What is this service generally used for?
  • Cloud 66 specializes in DevOps-as-a-Service for Rails, Node and Docker, enabling developers to build, deploy and manage any application, on any server, via the cloud provider of choice. Offering the convenience of PaaS, with the flexibility of using your own servers, we make DevOps easy with a single, integrated toolkit.

  • Does this service integrate with any other apps?
  • Easy integration with your existing development tools and workflow:
    GitHub, Codeship, Circle Ci, Travis Cl, Codeanywhere, Nitrous, Semaphore, BitBucket, Logentries, Honeybadger, GitLab, Lets Encrypt, Slack and more.

    Native support for the most popular open source technologies:
    MySQL, PostgreSQL, MongoDB, Redis, Memcached, InfluxDB, ElasticSearch, Docker, RabbitMQ, GlusterFS.

    Cloud Providers:
    AWS, DigitalOcean, Linode, GoogleCloud, Microsoft Azure, Cloud A, Packet.
    Also, you can use our Registered Servers feature to connect with any cloud provider or server. For example Exoscale, Scaleway, Gridscale to name a few.

  • Who are the main user groups of this service?
  • Thousands of developers in hundreds of companies as large as Samsung and CareerBuilder, to innovative startups like BareMetrics and BugHerd, non-profits like Oxfam and the Gates Foundation, and digital agencies like Steam, Helium Technologies and Arden Labs are using Cloud 66 for their daily production workloads.

  • What platforms does this service support?
  • Deployment of web applications and mobile backends.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
-
Based in:
Mountain View
Employees:
501-1000
Likes:
20.8k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.2k
Followers:
3.57k

Other:

Who uses API Cloud
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cloud 66
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Globally

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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