Compare AnswerCart vs Roundme vs Synthetix

More Information More Information More Information

Crozscore:

69%
what is this?
19%
interest falling

Crozscore:

83%
what is this?
48%
interest falling

Crozscore:

58%
what is this?
29%
interest falling
AnswerCart screenshot Roundme screenshot Synthetix screenshot view 4 more

Software Description:

AnswerCart help companies build modern, intuitive & elegant community forums on their website.  

We have reimagined how community forums should look like & have included some really cool features like personalized home pages, advance editor, gamification, multi-channel notifications, user-driven moderations, auto-answer APIs, auto-distribution APIs, etc. 

We have a powerful inbuilt search, seamless single sign-on & robust spam control. Our software’s layout & design is completely customizable, suiting all your business needs. 

Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

Some of our unique features  are:

  • Discussion type: QnA, polls, articles, MCQ etc
  • Gamification: award engagement points, badges & titles to users for positive participation
  • Multi-level admin: four level of admin roles for users
  • Powerful search & auto-complete (auto-complete allows users to discover discussion threads similar to one, they want to start.)
  • Rich media & advance editors
  • Seamless sign-up with social logins or single-sign-on
  • Customizable CSS & HTML to adapt to native look
  • 200+ plugins & tons of third-party app integrations 

Software Description:

Roundme is an iOS and web virtual reality app that allows users to create interactive 360-degree view virtual tours, explore different locations across the world through Hotspots and share them with the community (contributors, travellers and photographers) through Portals using any VR headsets.
Roundme supports JPEG and TIFF images up to 65.000 pixels shown with multiresolution support. With Roundme every panorama is safely and securely stored in the cloud and available for download anytime. The Privacy upgrade grants the ability to hide tours from Roundme, in addition to password protecting and setting the list of allowed domains for embeds.
Roundme was officially released on 17 June 2014 and now encounters more than 150 000 created tours and more than 350 000 uploaded panoramas. “Best New App” on Apple’s iTunes in February 2015. Roundme raised a $3 million round led by April Capital in 2015, reportedly by TechCrunch.

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Features:

  • Chat
  • Customer Management
  • Notifications
  • API

Features:

  • Data Visualization
  • Data Export
  • Data Import
  • Pixel Graphics

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

  • Discussions: QnA, articles & polls

  • Gamification: award engagement points, badges & titles to users for positive participation

  • Multi-level admin: four level of admin roles for users

  • Rich media content & advance text editor

  • Powerful search-Do a keyword-based search 

  • Personalised homepage for user & user-to-user private messaging 

  • High-level of CSS & HTML customization for matching native environment

  • Auto-distribution API & Auto-answer API

  • 200+ plugins & tons of third-party integration

  • Seamless single sign-on & social logins

Summary:

  • Multiresolution Support

  • Offline Tours

  • Floor Plans & Maps

  • Social Sharing

  • Embedding of Virtual Tours

  • Uploading of 360 images

  • Virtual Tour Creation

  • Roundme is world's most hassle-free 360 VR publishing and panoramic tours authoring platform. Roundme application allows users to create, upload and share 360 degree panoramic photos and multimedia content of real spaces, which users can visit virtually. Roundme has a broad field of usage: photography, real estate, marketing, travelling, design and architecture.

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

Start-up

$99.00
per month
Included in plan:
  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business

$149.00
per month
Included in plan:
  • Up to 500K monthly page views

FAQs:

    Does this service integrate with any other apps?
  • Yes, we support a wide variety of third-party integration, please visit our website to know more.

  • What are some applications this service is commonly used in tandem with?
  • Community forum platforms really work well with CRM, support ticketing system, chatbots etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Presently we only support multi-level user roles. We don't have a group functionality for our app.

  • What platforms does this service support?
  • It's a SaaS product that integrates in your website.

  • Does this service offer an API?
  • We support a wide variety of third-party app integration.Check our website for more details or shoot us a mail at support@answercart.com

  • What is this service generally used for?
  • Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

  • Who are the main user groups of this service?
  • All companies, looking to build a community forum, public or private, for customer engagement, customer support or for internal collaboration, are ideal for us.

    Presently we are targeting small to medium-sized businesses. Companies in education, finance-tech, SaaS etc find our product especially useful. 

    We serve companies in all regions but are focussing on UK, North America, South-east Asian market for now.

  • Does this service offer guides, tutorials and or customer support?
  • As a part of our deployment, we train our client's team on our software.  Apart from online-live training, we also provide documentation for future reference.  

    We also support migration of your data from third-party forum software for annual contracts only. We can migrate your data from other common forum software for a reasonably sized community. 

    Our customer support team is really active, & will reply ASAP for answering any queries you might have.

FAQs:

    Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • The account at Roundme can be accessed by several community members similtaneously.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorails and articles in Help Center can be used to learn how to use the platfrom. If any additional questions occur Customer Support is provided via email.

  • Does this service integrate with any other apps?
  • Roundme doesn`t integrate with any other apps, nevertheless, the sharing to Facebook, Twitter and Google+ is available.

  • What are some applications this service is commonly used in tandem with?
  • In order to upload panoramic images to Roundme the additional editing software is ususally required, e.g. Photoshop, PTgui or any other similar one depending on the user`s preferences.

  • Who are the main user groups of this service?
  • Professional and amateur panoramic photographers and virtual tour production studios, Architectural bureaus, Interior design studios, Real estate portals, Marketing / Event agencies, 3D design studios.

  • What platforms does this service support?
  • Roundme is available on the web, iOS and Android.

  • What is this service generally used for?
  • Roundme is used for creating and embedding VR tours containing panoramic images in high-resolution format with multimedia content.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
436
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
9.34k
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
737

Other:

Who uses AnswerCart
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Roundme
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
Back to top