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About AnswerCart

AnswerCart help companies build modern, intuitive & elegant community forums on their website.  

We have reimagined how community forums should look like & have included some really cool features like personalized home pages, advance editor, gamification, multi-channel notifications, user-driven moderations, auto-answer APIs, auto-distribution APIs, etc. 

We have a powerful inbuilt search, seamless single sign-on & robust spam control. Our software’s layout & design is completely customizable, suiting all your business needs. 

Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

Some of our unique features  are:

  • Discussion type: QnA, polls, articles, MCQ etc
  • Gamification: award engagement points, badges & titles to users for positive participation
  • Multi-level admin: four level of admin roles for users
  • Powerful search & auto-complete (auto-complete allows users to discover discussion threads similar to one, they want to start.)
  • Rich media & advance editors
  • Seamless sign-up with social logins or single-sign-on
  • Customizable CSS & HTML to adapt to native look
  • 200+ plugins & tons of third-party app integrations 

About Aspect Via

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

About Pushnami

Pushnami is an AI-powered messaging platform that uses intelligent analytics to deliver superior push, social, and email performance. Use the Pushnami platform to build engagement with and retarget subscribers, increase sales conversions, and automate cross-channel messaging. The technology is best suited for enterprise-level websites that have over 500,000 monthly visitors and can be used across industries ranging from automotive to e-commerce.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Discussions: QnA, articles & polls

  • Gamification: award engagement points, badges & titles to users for positive participation

  • Multi-level admin: four level of admin roles for users

  • Rich media content & advance text editor

  • Powerful search-Do a keyword-based search 

  • Personalised homepage for user & user-to-user private messaging 

  • High-level of CSS & HTML customization for matching native environment

  • Auto-distribution API & Auto-answer API

  • 200+ plugins & tons of third-party integration

  • Seamless single sign-on & social logins

Summary

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

Summary

  • Retarget subscribers with push notifications across all devices incliding iOS

  • Use proprietary machine learning to optimize messages down to the individual subscriber

  • Target subscribers with an unli9mited number of variables

  • Market across multiple channels with push, social messaging, and email

Pricing

Start-up

$99.00
per month
Included in plan:
  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business

$149.00
per month
Included in plan:
  • Up to 500K monthly page views

Pricing

Premium

Free
Included in plan:
  • Up to 30,000 subscribers

Enterprise

$449.95
for 30,001-99,999 subscribers
Included in plan:
  • Full implementation and support included

Managed

$1,000.00
for sites with over 100k visitors
Included in plan:
  • Dedicated optimization team

FAQs

    Does this service integrate with any other apps?
  • Yes, we support a wide variety of third-party integration, please visit our website to know more.

  • What are some applications this service is commonly used in tandem with?
  • Community forum platforms really work well with CRM, support ticketing system, chatbots etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Presently we only support multi-level user roles. We don't have a group functionality for our app.

  • What platforms does this service support?
  • It's a SaaS product that integrates in your website.

  • Does this service offer an API?
  • We support a wide variety of third-party app integration.Check our website for more details or shoot us a mail at [email protected]

  • What is this service generally used for?
  • Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

  • Who are the main user groups of this service?
  • All companies, looking to build a community forum, public or private, for customer engagement, customer support or for internal collaboration, are ideal for us.

    Presently we are targeting small to medium-sized businesses. Companies in education, finance-tech, SaaS etc find our product especially useful. 

    We serve companies in all regions but are focussing on UK, North America, South-east Asian market for now.

  • Does this service offer guides, tutorials and or customer support?
  • As a part of our deployment, we train our client's team on our software.  Apart from online-live training, we also provide documentation for future reference.  

    We also support migration of your data from third-party forum software for annual contracts only. We can migrate your data from other common forum software for a reasonably sized community. 

    Our customer support team is really active, & will reply ASAP for answering any queries you might have.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Pushnami notifications are used in tandem with email marketing, social media marketing, and customer data platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Browser-based push notifications.

  • What platforms does this service support?
  • Pushnami integrates with all the major ad networks and performance tracking tools. We also provide custom integrations when needed.

  • Does this service integrate with any other apps?
  • Pushnami integrates with all the major ad networks and performance tracking tools. We also provide custom integrations when needed.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • The technology is best suited for enterprise-level websites that have over 500,000 monthly visitors and can be used across industries ranging from automotive to e-commerce.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
28

Vendor Information

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses AnswerCart
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Pushnami
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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