Compare AnswerCart vs Interakt vs Grytics

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Crozscore:

69%
what is this?
19%
no significant changes

Crozscore:

68%
what is this?
100%
34%
interest falling

Crozscore:

77%
what is this?
39%
interest falling
AnswerCart screenshot Interakt screenshot view 5 more Grytics screenshot

Software Description:

AnswerCart help companies build modern, intuitive & elegant community forums on their website.  

We have reimagined how community forums should look like & have included some really cool features like personalized home pages, advance editor, gamification, multi-channel notifications, user-driven moderations, auto-answer APIs, auto-distribution APIs, etc. 

We have a powerful inbuilt search, seamless single sign-on & robust spam control. Our software’s layout & design is completely customizable, suiting all your business needs. 

Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

Some of our unique features  are:

  • Discussion type: QnA, polls, articles, MCQ etc
  • Gamification: award engagement points, badges & titles to users for positive participation
  • Multi-level admin: four level of admin roles for users
  • Powerful search & auto-complete (auto-complete allows users to discover discussion threads similar to one, they want to start.)
  • Rich media & advance editors
  • Seamless sign-up with social logins or single-sign-on
  • Customizable CSS & HTML to adapt to native look
  • 200+ plugins & tons of third-party app integrations 

Software Description:

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Software Description:

What are the main features ?

Manage and Benchmark all groups in one place
Basic statistics (active members, engagement score, activity score… )
Key figure evolution (from different periods)
Top engaged members and top posts
Group activity interactions (posts, reactions and comments) and post types
Publications and Members Statistics
Exports and Reportings
Access delegation
Publication tool
Time Zone setting

What are the benefits ?

Get a better overview of your team work
Improve your internal communication and collaboration
Detect the best practices
Follow your group's projects advancement and measure feedbacks
Identify and promote your new talents to your teamwork
Enhance your publications targeting

Features:

  • Chat
  • Customer Management
  • Notifications
  • API

Features:

  • Marketing Automation
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Dashboard
  • Scheduling
  • Audience Targeting
  • External Integrations
  • Email Integration
  • Multi-User
  • Lead Scoring
  • Lead Management
  • A/B Testing
  • API
  • Data Import
  • Data Export
  • Conversion Tracking
  • Contact Management
  • File Sharing
  • File Transfer

Features:

  • Dashboard
  • Scheduling
  • Multi-User
  • API
  • Data Export

Summary:

  • Discussions: QnA, articles & polls

  • Gamification: award engagement points, badges & titles to users for positive participation

  • Multi-level admin: four level of admin roles for users

  • Rich media content & advance text editor

  • Powerful search-Do a keyword-based search 

  • Personalised homepage for user & user-to-user private messaging 

  • High-level of CSS & HTML customization for matching native environment

  • Auto-distribution API & Auto-answer API

  • 200+ plugins & tons of third-party integration

  • Seamless single sign-on & social logins

Summary:

  • All-in-one Customer Engagement Software

  • Capture, Engage & Support all your Customers.

  • Convert Leads to Paying Customers.

  • Integrated tools for managing on-site visitors, leads and customers.

Summary:

    No key features associated with this application.

Start-up

$99.00
per month
Included in plan:
  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business

$149.00
per month
Included in plan:
  • Up to 500K monthly page views

Company

$199.00
per month
Included in plan:
  • Team Members - 20
  • Total Notifications - 20
  • Support Tickets/month - 15,000
  • Emails/month - 300,000
  • Total Customers - 300,000
  • Total Leads - 600,000

Growth Plan

$99.00
per month
Included in plan:
  • Team Members - 10
  • Total Notifications - 10
  • Support Tickets/month - 5,000
  • Emails/month - 100,000
  • Total Customers - 100,000
  • Total Leads - 200,000

Startup Plan

$49.00
per month
Included in plan:
  • Team Members - 3
  • Total Notifications - 3
  • Support Tickets/month - 2,000
  • Emails/month - 25,000
  • Total Customers - 25,000
  • Total Leads - 50,000

Free Forever

$0.00
per month
Included in plan:
  • Team Member - 1
  • Notification - 1
  • Support Tickets/month - 100
  • Emails/month - 1,500
  • Total Users - 1,000
  • Total Leads - 5,000

Premium Plan

$12.00
5 Facebook Groups
Included in plan:
  • Weekly Update
  • 30 days of initial data history
  • PDT & PPT reports
  • Publishing Tool
  • Time intervals selection
  • Custom Time Zone
  • Data exports

Pro Plan

$25.00
10 Facebook Groups
Included in plan:
  • Daily Update
  • 90 days of initial data history
  • PDF & PPT reports
  • Publishing tool
  • Time intervals selection
  • Custom Time zone
  • Data exports
  • Time interval comparison
  • 1 additional team member

Enterprise Plan

$55.00
20+ Facebook Groups
Included in plan:
  • Daily Update
  • 90 days of initial data history
  • PDF & PPT reports
  • Publishing tool
  • Time intervals selection
  • Custom Time zone
  • Data exports
  • Time interval comparison
  • 5 additionnal team members

FAQs:

    Does this service integrate with any other apps?
  • Yes, we support a wide variety of third-party integration, please visit our website to know more.

  • What are some applications this service is commonly used in tandem with?
  • Community forum platforms really work well with CRM, support ticketing system, chatbots etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Presently we only support multi-level user roles. We don't have a group functionality for our app.

  • What platforms does this service support?
  • It's a SaaS product that integrates in your website.

  • Does this service offer an API?
  • We support a wide variety of third-party app integration.Check our website for more details or shoot us a mail at support@answercart.com

  • What is this service generally used for?
  • Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

  • Who are the main user groups of this service?
  • All companies, looking to build a community forum, public or private, for customer engagement, customer support or for internal collaboration, are ideal for us.

    Presently we are targeting small to medium-sized businesses. Companies in education, finance-tech, SaaS etc find our product especially useful. 

    We serve companies in all regions but are focussing on UK, North America, South-east Asian market for now.

  • Does this service offer guides, tutorials and or customer support?
  • As a part of our deployment, we train our client's team on our software.  Apart from online-live training, we also provide documentation for future reference.  

    We also support migration of your data from third-party forum software for annual contracts only. We can migrate your data from other common forum software for a reasonably sized community. 

    Our customer support team is really active, & will reply ASAP for answering any queries you might have.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Of course, we offer documentational, videographic and / or personal support to each of our customers.

  • Does this service integrate with any other apps?
  • Yes, it integrates with a lot of applications which would include -

    Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc).
    Data synchronization (Zapier, Segment, etc).

  • What is this service generally used for?
  • Capturing new leads, Engaging and Retaining Leads and Users, support system.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Interakt allows multi-user access to manage a project with your team efficiently.

  • Does this service offer an API?
  • Yes, we offer open APIs (optional) to pass data to Interakt.

  • What platforms does this service support?
  • Web-App and Mobile Apps.

  • Who are the main user groups of this service?
  • Everyone with an online presence.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we are running a YouTube chanel with tutorials, and we have a blog with a lot of articles dealing with "How to use each feature"

  • What platforms does this service support?
  • Mobile phones, computers

  • What is this service generally used for?
  • Grytics is a SaaS solution for SocialMedia Analytics on Facebook groups, for Community Managers, WebMarketers and PR. It allows Companies of all size

    – to improve their customer relationship through the analysis of publications on their Facebook groups

    – to find/qualify new leads

    – to identify influencers

    – to help for marketing intelligence

    – to engage and deliver a better service to clients/fans communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it depends of your plan (Pro and Enterprise Plan)

Publisher:

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.2k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses AnswerCart
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Interakt
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Grytics
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, Spanish, English
Regional Restrictions:
No restrictions.
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