Compare AnswerCart vs MessageBird vs Convene

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Crozscore:

70%
what is this?
20%
no significant changes

Crozscore:

78%
what is this?
53%
39%
interest falling

Crozscore:

68%
what is this?
30%
interest falling
AnswerCart screenshot MessageBird screenshot view 2 more Convene screenshot

Software Description:

AnswerCart help companies build modern, intuitive & elegant community forums on their website.  

We have reimagined how community forums should look like & have included some really cool features like personalized home pages, advance editor, gamification, multi-channel notifications, user-driven moderations, auto-answer APIs, auto-distribution APIs, etc. 

We have a powerful inbuilt search, seamless single sign-on & robust spam control. Our software’s layout & design is completely customizable, suiting all your business needs. 

Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

Some of our unique features  are:

  • Discussion type: QnA, polls, articles, MCQ etc
  • Gamification: award engagement points, badges & titles to users for positive participation
  • Multi-level admin: four level of admin roles for users
  • Powerful search & auto-complete (auto-complete allows users to discover discussion threads similar to one, they want to start.)
  • Rich media & advance editors
  • Seamless sign-up with social logins or single-sign-on
  • Customizable CSS & HTML to adapt to native look
  • 200+ plugins & tons of third-party app integrations 

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Software Description:

Convene is an electronic board portal and paperless board meeting software for iPad, Android, Windows, Mac, and web. It enables administrators and board directors to share and communicate via a central platform of documents and meetings. Trusted by banks, governments, public and private companies in over 30 countries, Convene streamlines the board meeting processes and reduces risk by providing leaders easy and secure access to important board info and materials anywhere anytime.

Convene integrates with various other tools:

Microsoft Office
Users need not convert files when uploading to Convene, supporting Microsoft Office products (i.e., Word, Excel, PowerPoint) ) and TXT, as well as PDF, JPG, PNG, other high resolution images and large formats like A1.

Document Repository
Convene integrates with Microsoft SharePoint’s on-premise or Office 365 edition and allows users to linking to services such as Box, to allow seamless use of documents.

AD/LDAP Integration
Convene integrates with Active Directory and LDAP to allow users to login to the app and web portal using their existing corporate/organization accounts. This means users no need to remember yet another username and password to be able to log in to Convene. It also adds another layer of security, since only authorized users with existing valid credentials can log in.

MS Exchange
Convene integrates with MS Exchange for easier setup of meetings and alignment of schedules. Meeting invitations are published to organizers’ and participants’ calendars on the client’s enterprise MS Exchange server.

Features:

  • Chat
  • Customer Management
  • Notifications
  • API

Features:

  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Features:

  • 2-Factor Authentication
  • Multi-User
  • Scheduling
  • External Integrations
  • History/Version Control
  • Data Export
  • Document Comparison
  • Data Visualization
  • Notifications
  • File Sharing
  • Batch Permissions & Access
  • Chat
  • Calendar Management
  • Google Apps Integration
  • Project Management
  • Email Integration
  • Password & Access Management
  • Data Import
  • Contact Management
  • File Transfer

Summary:

  • Discussions: QnA, articles & polls

  • Gamification: award engagement points, badges & titles to users for positive participation

  • Multi-level admin: four level of admin roles for users

  • Rich media content & advance text editor

  • Powerful search-Do a keyword-based search 

  • Personalised homepage for user & user-to-user private messaging 

  • High-level of CSS & HTML customization for matching native environment

  • Auto-distribution API & Auto-answer API

  • 200+ plugins & tons of third-party integration

  • Seamless single sign-on & social logins

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Start-up

$99.00
per month
Included in plan:
  • Up to 200K monthly page views
  • All features included
  • Unlimited community users
  • Unlimited staff users
  • SSL
  • In-app integration supported
  • Global CDN
  • Customizable themes & layouts
  • Migration supported

Business

$149.00
per month
Included in plan:
  • Up to 500K monthly page views

Trial

Free
Included in plan:
  • 1GB Data Storage per user

FAQs:

    Does this service integrate with any other apps?
  • Yes, we support a wide variety of third-party integration, please visit our website to know more.

  • What are some applications this service is commonly used in tandem with?
  • Community forum platforms really work well with CRM, support ticketing system, chatbots etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Presently we only support multi-level user roles. We don't have a group functionality for our app.

  • What platforms does this service support?
  • It's a SaaS product that integrates in your website.

  • Does this service offer an API?
  • We support a wide variety of third-party app integration.Check our website for more details or shoot us a mail at support@answercart.com

  • What is this service generally used for?
  • Companies use our community forums to drive customer engagement,  for customer support & internal collaborations. 

  • Who are the main user groups of this service?
  • All companies, looking to build a community forum, public or private, for customer engagement, customer support or for internal collaboration, are ideal for us.

    Presently we are targeting small to medium-sized businesses. Companies in education, finance-tech, SaaS etc find our product especially useful. 

    We serve companies in all regions but are focussing on UK, North America, South-east Asian market for now.

  • Does this service offer guides, tutorials and or customer support?
  • As a part of our deployment, we train our client's team on our software.  Apart from online-live training, we also provide documentation for future reference.  

    We also support migration of your data from third-party forum software for annual contracts only. We can migrate your data from other common forum software for a reasonably sized community. 

    Our customer support team is really active, & will reply ASAP for answering any queries you might have.

FAQs:

    Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises looking to reach their customers around the world.

  • What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

FAQs:

    Does this service integrate with any other apps?
  • Microsoft Office, Document Repository, AD/LDAP, MS Exchange.

  • What platforms does this service support?
  • Convene is native on all popular devices, with support for any browser and all mobile, laptop and desktop platforms. Convene has apps written for iOS and Android operating systems as well as a Windows app and a Mac OS X app that is supported on multiple platforms, including the following:
    iPads, iPhones, Apple’s Mac computers, Android tablets and phones, and Windows 7/8 PCs and tablet devices such as Surface.

  • What is this service generally used for?
  • Convene is used to address any organization's meeting needs. Whether your goal is to replace stacks and stacks of paper used to distribute documents, adapt a mobile working culture, or just simply make your meetings more effective, Convene makes conducting meetings easier for any organization.

  • Does this service offer guides, tutorials and or customer support?
  • Convene provides 24/7 support, as well as remote and onsite training. Training materials such as user manuals and videos are also available and accessible to all users.

  • Does this service offer an API?
  • Convene does not offer an API.

  • What are some applications this service is commonly used in tandem with?
  • Convene is often used with different voice and teleconferencing solutions, often with popular services such as Skype for Business and WebEx.

  • Who are the main user groups of this service?
  • Convene was made with board members, corporate secretaries and executives in mind, however we take pride in the fact that organizations everywhere are slowly discovering that even the smallest teams on any level appreciate the services offered by Convene!

  • Does this service offer multi-user capability (e.g. teams)?
  • Convene can support as many users as your organization needs, accommodating your team of 100 as easily as it would a team of 10!

Publisher:

Founded:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
London
Employees:
51-200
Likes:
364
Followers:

Other:

Who uses AnswerCart
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Dutch, French, German, Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Convene
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
French, Spanish, Arabic, Japanese, Chinese, English
Regional Restrictions:
No restrictions.
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