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About AnnounceKit

The commonly observed problem is the lack of communication with the end-users about product updates and improvements. It is a big mistake to leave users to figure out the changes by themselves. AnnounceKit helps you to fill this communication channel with beautifully designed in-app notification widgets, email notifications and feedback collection.

Features

  • Custom Domain + SSL
  • Private Feed
  • User Segmentation
  • Email Notifications
  • Multiple Language Support
  • User Tracking & Sync
  • Custom Labels
  • Team Management
  • Integrations
  • Post Scheduling
  • Analytics
  • Post Pinning
  • Custom CSS

About Aspect Via

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

About Moxie

Moxie's main advantage is its ability to anticipate customers' needs by connecting with them and inciting their engagement through the entire digital experience on a variety of devices. It includes Live Chat, Email, Knowledge, and Web Self-Service.

Businesses, mainly eCommerce are now able to build more meaningful and profitable interactions with their customers through a concierge-like experience. The platform provides them the possibility to deliver the best engagement offer through the right channel in order to increase complete customer value.

For eCommerce professionals, the customer journey is one of the essential parts of their service. Moxie Concierge makes it as accessible as possible, using chat, email, web-self-service and other digital channels, all of it integrated into users' websites. The platform connects the three vital modules that let businesses achieve big results: Digital Engagement, Intelligent Decisioning, and Performance Analytics.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Eye catching in-app notification widgets

  • Custom Domain + SSL

  • Private Feed

  • Feedback Collection

  • User Tracking

  • User Segmentation

Summary

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

Summary

  • Digital Engagement

  • Intelligent Decisioning

  • Analytics with Answers

  • KBot

  • Live Chat

  • Email

  • Mobile Compatibility

  • Security

Pricing

Lite Plan

$19.00
1 user(s) / month
Included in plan:
  • Private Feed
  • Custom Labels
  • Custom Domain + SSL

Startup Plan

$49.00
1 user(s) / month
Included in plan:
  • Team Management
  • Feedback
  • Emoji Reactions
  • Multiple Languages
  • Email Notifications
  • Integrations

Business Plan

$99.00
1 user(s) / month
Included in plan:
  • User Tracking
  • Cross Device Sync
  • Segmentation
  • Custom Feed CSS

FAQs

    Does this service offer guides, tutorials and or customer support?
    • Guides
    • Online Support
    • Demo
  • Does this service offer an API?
  • GraphQL API

  • Who are the main user groups of this service?
    • Product managers
    • Product owners
    • Team Leaders
  • What are some applications this service is commonly used in tandem with?
    • CRM
    • ERP
    • SaaS
    • E-Commerce
  • Does this service offer multi-user capability (e.g. teams)?
  • Team management supported

  • What platforms does this service support?
    • Web Apps
    • JS
    • React JS
    • Vue JS
  • Does this service integrate with any other apps?
    • Slack Integration
    • Intercom Integration
    • Zapier Integration
  • What is this service generally used for?
    • Announcing product updates
    • Internal communication
    • Increase feature awareness

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

FAQs

    Who are the main user groups of this service?
  • Main users of Moxie are small and medum-sized eCommerce businesses.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Web-based

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • This service is generally used for digital customer engagement.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, VirtuOz, Facebook Messenger, Skype, Sharepoint, IBM’s Tealeaf, Microsoft Dynamics, Glance, Nuance.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
407

Vendor Information

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
6.17k

Other

Who uses AnnounceKit
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Danish, German, Finnish, French, Italian, Portuguese, Spanish, Russian, Slovenian, Turkish
Regional Restrictions:
No restrictions.

Other

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Moxie
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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