Compare Annex Cloud vs Picnic vs Preferred Patron

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Crozscore:

80%
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31%
interest rising

Crozscore:

88%
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98%
25%
interest falling
Annex Cloud screenshot Picnic screenshot view 4 more Preferred Patron screenshot view 5 more

Software Description:

Since 2010, Annex Cloud has provided more than 250 leading brands and retailers, including Hewlett-Packard, Bed, Bath & Beyond, G.H. Bass, Olympus and VF Corp., with the ability to engage tens of millions of their customers one-to-one at scale.

Annex Cloud’s customer marketing platform provides fully integrated Customer Loyalty, Referral Marketing, and User Generated Content solutions that work together to optimize the customer journey and deliver a unified customer experience, a greater quantity and quality of referrals and content, and more high-quality and resilient customer relationships.

Software Description:

More than simple "points & badges" gamification technology!

Picnic™ is a complete activity, gameplay, and contesting platform that instantly turns any website, Facebook page, mobile application, or online project into an engaging and richly interactive user experience.

This award-winning technology takes your community beyond the loyalty chasm, unleashing the full power of engagement and motivation to create communities that are more involved, committed, and loyal.

Software Description:

Preferred Patron is the industry leading solution for Loyalty Marketing and Gift Card Management. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Multi-Tiered Rewards Programs with automatic transitions between levels, Mystery Gamification, Electronic and Paper Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back, Raffles, Surveys, Fundraisers, Event Reminders and more.

  • Fully automated Omni-Channel marketing using E-mail and SMS Text Messaging.
  • Spend based and visit based point accrual models supported.
  • Mobile iOS and Andriod customer apps.
  • Gift Card management included free.
  • Operate with plastic cards, mobile app or phone#.
  • Mobile optimized member web portal included free.
  • Social Media referrals and likes.

Enjoy increased marketing effectiveness with built-in Drip and Behavioral Marketing capabilities.

Features:

  • Third-Party Plugins/Add-Ons
  • Lead Management
  • External Integrations
  • Data Import
  • Data Export
  • Marketing Automation
  • Customer Management
  • Dashboard
  • Data Visualization
  • API

Features:

  • Sentiment Analysis
  • Social Media Monitoring
  • Brand Management
  • Social-Media Integration
  • Email Integration
  • Audience Targeting
  • Conversion Tracking
  • Analytics
  • Lead Scoring
  • Data Import
  • Data Export
  • Sales Motivator
  • Dashboard
  • Customer Management
  • External Integrations
  • Marketing Automation
  • Multi-User
  • Notifications
  • Data Visualization
  • API

Features:

  • Email Integration
  • Conversion Tracking
  • Social-Media Integration
  • Brand Management
  • Audience Targeting
  • Scheduling
  • Customer Management
  • Dashboard
  • Marketing Automation
  • Multi-User
  • Contact Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • API

Summary:

    No key features associated with this application.

Summary:

  • Created by renowned expert video game designers

  • "Comment Center" management system replaces loyalty programs, contesting systems, social media campaigns and more

  • Psychographic profiling through choice-based activities provides rich user insights

  • Enterprise integrations, service level agreements, scalable to massive audiences

  • Development and integration tools and templates get you up and running quickly

Summary:

    No key features associated with this application.

Basic

$500.00
1 server(s) / month
Included in plan:
  • An entry option for those new to customer loyalty & engagement
  • 10,000 active users
  • Authentication Social Login Basic Gamification Identity Management

Pro

$1,000.00
1 server(s) / month
Included in plan:
  • Integrated solution for advanced loyalty & motivation designs
  • 20,000 active users
  • Everything in Basic, Plus: Advanced Gamification Milestones & Quests Prizing & Rewards

Enterprise

$2,500.00
1 server(s) / month
Included in plan:
  • Full-featured loyalty, engagement, and contesting platform ​
  • 50,000 active users ​
  • Everything in Pro, Plus: Dedicated Cluster Campaign Manager Real-time Reporting

Bronze Edition

$69.00
1 Company License per Month
Included in plan:
  • 7,500 Customers
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • 1 rewards program
  • 5 incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • Cardless operation supported
  • Tablets Available as optional add-ons

Silver Edition

$129.00
1 Company License Per Month
Included in plan:
  • 15,000 Customers
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • Unlimited rewards programs
  • Unlimited incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • WYSIWYG editor & designer
  • Full DIY marketing capability
  • Drip marketing
  • Tablets Available as optional add-ons

Gold Edition

$249.00
1 Company License per Month
Included in plan:
  • 30,000 Customers (additional available as add-ons)
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • Unlimited rewards programs
  • Unlimited incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • WYSIWYG editor & designe
  • Full DIY marketing capability
  • Drip marketing
  • Behavioral/Trigger based marketing
  • eGiftCards: Virtual gift card delivery
  • Packages: Bundled products/services
  • Surveys: Interactive online
  • Cause marketing (fundraiser)
  • Extra customers - Only $25/mo for 100K
  • Tablets Available as optional add-ons

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Active engagement of a customer/employee community

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Brands and organisations seeking to increase the motivation, loyalty, and engagement of their customer/employee communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

FAQs:

    What is this service generally used for?
  • The Preferred Patron™ service and products assist businesses in achieving increased customer engagement and personalized consumer marketing. It allows businesses to run an advanced rewards programs and a variety of incentive promotions, to help drive consumer traffic.

  • Does this service offer multi-user capability (e.g. teams)?
  • All editions support independant merchants as well as multi-outlet businesses, including franchises and multi-store corporations.

  • Does this service offer an API?
  • A Restful API based on JSON data exchange format is supplied with each Silver and Gold subscription.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is included free with every subscription. Includes 24x7 e-mail support as well as phone support and remote dial-in support during standard business hours (9:00a-5:00p) Eastern Time. Gold edition includes priority support. Online help is available from within the application. A video tutorial library is also included. Each client also receives up to 2 hours of getting started training with a live customer support representative (included).

  • Does this service integrate with any other apps?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What are some applications this service is commonly used in tandem with?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What platforms does this service support?
  • The Preferred Patron™ client programs will run on the business' own Windows PC or Tablet PC (Windows 7 or later). There is also a web-enabled cashier interface available, which is platform independent. For member access, each subscription comes with a mobile optimized (responsive design) web portal as well as a native iOS and Andriod member app, which members may use to browse the rewards catalog, see any incentives they have been awarded, read past marketing messages as well as maintain their profile and preferences.

  • Who are the main user groups of this service?
  • The company offers cutting-edge customer retention and loyalty software tools to loyalty resellers and clients world-wide. Industries served include automotive, retail hospitality & hotel, restaurant, medical, orthodontic, esthetics, college & university, healthcare, café, resort, golf and country club, salon & spa, vape, cannabis, gas station & car wash, health & fitness and entertainment.

Publisher:

Founded:
-
Based in:
Los Angeles
Employees:
51-200
Likes:
660
Followers:
3.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
441

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Annex Cloud
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Picnic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Hungarian, English, Spanish, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses Preferred Patron
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Croatian, English, French, Spanish, Portuguese
Regional Restrictions:
No restrictions.
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