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About Anchanto

The Anchanto eCommerce Warehouse Management System (eWMS) is a proprietary SaaS platform that enables B2B & B2C eCommerce for 3PLs, Warehouses, Brands and Postal Associations. The system has ready integrations with leading regional & local online marketplaces and last mile carriers such as Ninja Van & DHL. It also enables stellar cross-border eCommerce and full shipping label interoperability. Anchanto eWMS is capable of equipping businesses of all sizes with eCommerce capabilities from day one. It currently serves global players such as 3M, Garnier, L’OREAL, Luxasia, DKSH, Maybelline, Essilor, Ametsuchi, Ozify, Tom & Teddy, Pos Malaysia and many more, across 14+ countries.

About SolarWinds Service Desk

SolarWinds Service Desk offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
SolarWinds Service Desk automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support in days, not weeks or months.

About NetSuite

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Features

  • API
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Shipping Management
  • Order management
  • SAP Integration

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Resource Management

Summary

  • Inventory Segmentation as per client requirement

  • Secure AWS Cloud Backup Facility (Runs on AWS - Amazon Web Services)

  • Multi-Marketplace Shipping label Interoperatibility

Summary

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Pricing

  • Starting from: $19.00/month
  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

Professional

$69.00
1 user(s) / month
Included in plan:
  • Incident Management
  • Service Catalog
  • Advanced Automations
  • API Access

Team

$19.00
1 user(s) / month
Included in plan:
  • Incident Management

Business

$39.00
1 user(s) / month
Included in plan:
  • Incident Management
  • Service Catalog

Enterprise

$89.00
1 user(s) / month

Pricing

  • Credit card required: No
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • SolarWinds Service Desk offers its clients the following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the SolarWinds Service Desk platform.

  • What are some applications this service is commonly used in tandem with?
  • SolarWinds Service Desk is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Service Management and IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

FAQs

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
254

Vendor Information

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:
11.8k

Vendor Information

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:

Other

Who uses Anchanto
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SolarWinds Service Desk
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Dutch
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.
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