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amoCRM

 (33) CRM

SAP CRM

 (4) CRM
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About amoCRM

amoCRM is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love us for our analytics, reporting and automation capabilities

Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small and medium businesses.

With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.

We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.

About SAP CRM

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation

Summary

  • Enterprise-level sales tools for small businesses

  • Automate your entire pipeline - lead grabbing, nurture, and follow up

  • Built-in 1-click calling, 2-way email sync & chat without leaving the interface

  • Automatic lead grabbing from webform, email, chat, Facebook, business cards & more

  • Powerful search/filter (even search custom fields) & ability to save custom search

  • Task management ensures you never forget to follow-up with leads

  • Full-featured mobile CRM with business card scanner

  • Multiple, customizable sales pipelines + a pipeline for recurring purchases

  • Sync conversations from chat apps (FB Messenger, Instagram, Skype, Telegram, Viber, WeChat)

  • 2-way email sync included in the basic package ($15/user/mo)

Summary

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

Pricing

Enterprise

$45.00
1 user(s) / month
Included in plan:
  • All basic & advanced features, plus
  • All Basic & Advanced features
  • Lead scoring
  • Lead scoring
  • 50k contacts, 10k active leads
  • 400 custom fields, 800 Mb file storage

Advanced

$25.00
1 user(s) / month
Included in plan:
  • All Basic features
  • All basic features, plus
  • Recurring purchase pipeline (customers)
  • Recurring purchases pipeline (great for SaaS)
  • Business processes
  • Sales & recurring sales automation
  • Digital Pipeline (sales automation)
  • KPI tracking
  • KPI & sales plan
  • Custom dashboard
  • 25k contacts, 5k active leads
  • Custom dashboard
  • 200 custom fields, 400 Mb file storage

Basic plan

$15.00
1 user(s) / month
Included in plan:
  • Lead & Contact Management
  • Lead & contact management
  • Sync chat apps (FB Messenger, Instagram, Skype, Telegram, WeChat, Viber)
  • Custom sales pipeline(s)
  • Custom pipeline(s)
  • Lists & product catalogs
  • Built-in chat
  • Task management & alerts
  • 2-way email sync
  • Task management & alerts
  • Mobile app for Android & iPhone
  • 1-click calling
  • Free setup assistance
  • Custom fields
  • 12.5k contacts, 2.5k active leads
  • 2-way email sync
  • 100 custom fields, 200 Mb file storage
  • 1-click calling
  • Open API
  • Free set-up assistance

Trial - All features

Free
Included in plan:
  • All enterprise plan features free for 14 days
  • 14-day full feature free trial
  • Free set-up assistance

FAQs

    What is this service generally used for?
  • amoCRM is a messenger-based sales solution that is perfect for:
    Automatically grabbing leads from all your lead gen sources (webform, email, chat, Facebook lead ads & more)
    Seeing your whole sales process laid out in front of you, with all the leads & their task status visible
    Engaging with your leads and customers in a most convenient manner with messengers
    Managing relationships with leads and contacts as they move toward sale
    Always keeping on task with to-do management and alerts
    Automating lead nurture and follow-up to prevent churn and boost conversions, while also saving time

  • Does this service integrate with any other apps?
  • Recommended apps: Zapier, Facebook, Zendesk, Dropbox, Mailchimp, Twilio, SharpSpring, Piesync, Stripe
    Website integrations: Wufoo, Formstack, Wordpress, Unbounce, Olark, Snapengage, LiveChat, TidioChat
    Email marketing: MailChimp, Mandrill, ActiveCampaign
    VoIP: Twilio, Asterisk, VoxImplant, Kixie, RingCentral
    Messengers: Facebook Messenger, Instagram, WeChat, Viber, Telegram
    And many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, amoCRM is better when the whole team is using it! Users can also be grouped into teams and branches to make communication, task assignment, and permissions easy to manage.

  • What platforms does this service support?
    • Cloud-based web version
    • Native mobile apps for Android & iOS
  • Who are the main user groups of this service?
  • amoCRM users are sales teams who want to eliminate manual CRM entry, boost lead nurturing and increase conversions. In general, they come from small and growing businesses from across different industries—from dentist offices to wholesalers.

  • Does this service offer guides, tutorials and or customer support?
  • Live demos
    Online & phone support
    Youtube channel
    Blog
    Getting started guides
    Knowledge base

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
    • Zapier
    • Facebook
    • Zendesk
    • Dropbox
    • Mailchimp
    • Twilio
    • SharpSpring
    • Piesync
    • Stripe
    • RingCentral
    • Instagram
    • Facebook
    • Skype
    • Viber

FAQs

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Walldorf
Employees:
10001+
Likes:
Followers:

Other

Who uses amoCRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Russian, English
Regional Restrictions:
No restrictions.

Other

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
German, Portuguese, Japanese, Spanish, Chinese, French, Italian, Dutch, Russian, English, Hindi
Regional Restrictions:
No restrictions.

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