Compare amoCRM vs Gigya vs DealerSocket

amoCRM

CRM
 (27)

Gigya

CRM
 (14)
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Crozscore

87%
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85%
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Software Description

amoCRM is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love us for our analytics, reporting and automation capabilities

Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small and medium businesses.

With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.

We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.

Software Description

Gigya is developed for companies that want to build a better relationship with their customers and get to know their audience. They can do so using both traditional and social accounts to consolidate and manage cross-channel customer data.

Gigya extracts information across devices and accounts, storing them in a web-based database. This software provides businesses capabilities and functionalities which they can use to utilize social registrations, which in turn increases their customer value and social engagement.

Gigya was developed for consumer identity management and modern marketing. The service also offers APIs needed for reliable and scalable registration, authentication, profile management, data analytics and third-party integrations. This software is mostly used by eCommerce, media, travel, and publishing businesses, including well-known big brands.

Software Description

DealerSocket offers a CRM solution for Franchise, Independent, and car dealers to handle fresh ups, phone ups and Internet leads all from one central platform. Many businesses spend a lot of time and money to get test drive appointments, and DealerSocket is taking aim at just this problem.

The platform comes with stylish and intuitive design, along with the dashboard that shows the review of the dealers performance. It streamlines car sales and marketing activities with proactive tools to manage leads, inventory, and customer experience.

The marketing automation module of this solution is mainly intended to create profitable opportunities designed to contact the right customer with the right message at the right time. The marketing features include: Multi-step Campaign Management, Email Marketing, Data Mining, MarketPlace, Reporting, and Call Management.

Features

  • Sales Automation
  • Net Promoter Score
  • Custom Data Forms
  • Softphone
  • File Sharing
  • Google Apps Integration
  • Call Recording
  • Conversion Tracking
  • Chat
  • CRM Integration
  • Sales Motivator
  • Inventory Tracking
  • Social-Media Integration
  • Multi-Currency
  • Audience Targeting
  • Scheduling
  • Click-to-Dial
  • Call Tracking
  • Dashboard
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Lead Scoring
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • Data Visualization
  • Batch Permissions & Access
  • Contact Sharing
  • Contact Management
  • External Integrations

Features

  • Dashboard
  • Scheduling
  • Google Apps Integration
  • Notifications
  • Email Integration
  • Data Export
  • Data Import
  • 2-Factor Authentication
  • Contact Management
  • Password & Access Management
  • API
  • External Integrations
  • Customer Management

Features

  • Call Tracking
  • Scheduling
  • Lead Management
  • Notifications
  • API
  • Data Export
  • Data Import
  • Data Visualization
  • Marketing Automation
  • Inventory Tracking
  • External Integrations
  • Lead Scoring
  • Dashboard
  • Customer Management

Summary

  • Enterprise-level sales tools for small businesses

  • Automate your entire pipeline - lead grabbing, nurture, and follow up

  • Built-in 1-click calling, 2-way email sync & chat without leaving the interface

  • Automatic lead grabbing from webform, email, chat, Facebook, business cards & more

  • Powerful search/filter (even search custom fields) & ability to save custom search

  • Task management ensures you never forget to follow-up with leads

  • Full-featured mobile CRM with business card scanner

  • Multiple, customizable sales pipelines + a pipeline for recurring purchases

  • 2-way email sync included in the basic package ($15/user/mo)

Summary

  • Social Login

  • Profile Management

  • Single Sign-On (SSO)

  • Registration-as-a-Service

  • Customer Insights

  • Analytics

  • Loyalty

  • Customer Identity Management

  • Identity and Access Management

  • Consumer Insights

Summary

  • Customer Database

  • Form Printing

  • Lease Management

  • Multi-step Campaign Management

  • Email Marketing

  • Email Marketing

  • MarketPlace

  • Fresh-ups

  • Phone-ups

  • Internet leads

Trial

Free
Included in plan:
  • 14-day full feature free trial
  • Free set-up assistance

Basic plan

$15.00
1 user(s) / month
Included in plan:
  • Lead & Contact Management
  • Custom sales pipeline(s)
  • Lists & product catalogs
  • Built-in chat
  • Task management & alerts
  • Mobile app for Android & iPhone
  • Custom fields
  • 2-way email sync
  • 1-click calling
  • Open API
  • Free set-up assistance

Advanced

$25.00
1 user(s) / month
Included in plan:
  • All Basic features
  • Recurring purchase pipeline (customers)
  • Business processes
  • Digital Pipeline (sales automation)
  • KPI & sales plan
  • Custom dashboard

Enterprise

$45.00
1 user(s) / month
Included in plan:
  • All Basic & Advanced features
  • Lead scoring

FAQs

    What is this service generally used for?
  • amoCRM is a messenger-based sales solution that is perfect for:
    Automatically grabbing leads from all your lead gen sources (webform, email, chat, Facebook lead ads & more)
    Seeing your whole sales process laid out in front of you, with all the leads & their task status visible
    Engaging with your leads and customers in a most convenient manner with messengers
    Managing relationships with leads and contacts as they move toward sale
    Always keeping on task with to-do management and alerts
    Automating lead nurture and follow-up to prevent churn and boost conversions, while also saving time

  • Does this service integrate with any other apps?
  • Recommended apps: Zapier, Facebook, Zendesk, Dropbox, Mailchimp, Twilio, SharpSpring, Piesync, Stripe
    Website integrations: Wufoo, Formstack, Wordpress, Unbounce, Olark, Snapengage, LiveChat, TidioChat
    Email marketing: MailChimp, Mandrill, ActiveCampaign
    VoIP: Twilio, Asterisk, VoxImplant, Kixie, RingCentral
    Messengers: Facebook Messenger, Instagram, WeChat, Viber, Telegram
    And many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, amoCRM is better when the whole team is using it! Users can also be grouped into teams and branches to make communication, task assignment, and permissions easy to manage.

  • What platforms does this service support?
  • Native mobile apps for Android & iOS

  • Who are the main user groups of this service?
  • amoCRM users are sales teams who want to eliminate manual CRM entry, boost lead nurturing and increase conversions. In general, they come from small and growing businesses from across different industries—from dentist offices to wholesalers.

  • Does this service offer guides, tutorials and or customer support?
  • Live demos
    Online & phone support
    Youtube channel
    Blog
    Getting started guides
    Knowledge base

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Zapier
    Facebook
    Zendesk
    Dropbox
    Mailchimp
    Twilio
    SharpSpring
    Piesync
    Stripe
    RingCentral
    Instagram
    Facebook
    Skype
    Viber

FAQs

    What is this service generally used for?
  • This service is used for Customer Identity Management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Gigya are eCommerce, media, travel, and publishing enterprises, including well-known big brands.

  • Does this service integrate with any other apps?
  • Integrations: Acquia, Adobe AudienceManager, Adobe Omniture, Akismet, The Appreciation, Engine, Baynote, Blueconic, Bluehornet, BlueKai, Bronto, CalmSea, Certona, Constant Contact, Convio, Core Audience, emarsys, ExactTarget, Experian, ExpressionENgine, FileMobile, Fun Mobility, Google, Hubspot, Hybris Software, Informatics, Intent, TunTo, Umbek, Tableau, Shopify, Smartify, Socure, StrongView, Scene7, Selligent, SendGrid, SailThru, Salesforce, SilverPop, Ooyala, Olapic, NetSuite, Mollom, MPP, MyBuys, Netino

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Phone Support, Videos, Webinars, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • Gigya is commonly used in tandem with marketing automation and analytics software.

  • What platforms does this service support?
  • This is a web-based service.

  • Does this service offer an API?
  • Yes, it offers REST API.

FAQs

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Auto/Mate, AutoStar, Autosoft, CDK Digital Marketing, FEX DMS, DealerTrack, Reynolds & Reynolds, Quorum, MyDealerLot.

  • What is this service generally used for?
  • This service is generally used for CRM, marketing automation, and sales management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Email Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • DealerSocket is used by more than 100,000 users at over 3800 auto dealerships throughout the U.S., Canada, and Australia.

Publisher

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses amoCRM
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Gigya
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses DealerSocket
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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