Compare Amity vs Zoho SalesIQ vs Enplug

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Crozscore:

73%
what is this?
35%
interest rising

Crozscore:

85%
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76%
65%
no significant changes

Crozscore:

87%
what is this?
87%
45%
no significant changes
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Software Description:

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Software Description:

Enplug is a global digital signage software company that provides the most advanced, scalable and easy-to-use display software on the market. Fortune 500 customers like Google, Marriott, and Toyota use Enplug on thousands of screens worldwide to improve internal communications, externally market their brands, and engage audiences at large events like conferences or networking functions.

Enplug has the industry’s only Open App Market for Displays, meaning that customers automatically get access to new features and can build custom experiences on their network. Our features include streaming news and interactive social media, scheduled graphics and videos, and simple announcements, calendars, and directories.

Enplug's pricing is affordable and competitive: media players are a one-time fee of $199 each, and monthly or annual license packages are available.

Features:

  • Task Scheduling/Tracking
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Customer Management
  • External Integrations
  • Dashboard

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Features:

  • Social Media Monitoring
  • Data Visualization
  • Notifications
  • Data Export
  • External Integrations
  • Dashboard
  • Multi-User
  • API
  • Social-Media Integration
  • Calendar Management
  • Scheduling
  • Third-Party Plugins/Add-Ons

Summary:

  • Reduce churn

  • Drive upsells

  • Improve conversions

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary:

  • Interactive digital signage software.

  • Live social media displays.

  • App-based content management system.

  • Easy-to-use display software.

  • Cloud-based app market for displays.

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

Lite

$159.00
user(s) / month
Included in plan:
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 2 Displays

Basic

$299.00
user(s) / month
Included in plan:
  • Email Support
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 6 Displays

Business

$499.00
user(s) / month
Included in plan:
  • Social Data Export
  • Email Support
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 14 Displays

Professional

$1,000.00
user(s) / month
Included in plan:
  • Private Apps
  • International Support
  • Social Data Export
  • Email Support
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 30 Displays

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Amity can be integrated with any pre-sale CRM system, as well as email, feedback systems, billing, and support.

  • What is this service generally used for?
  • Customer Success Management

  • Who are the main user groups of this service?
  • Customer Success teams in SaaS businesses.

  • Does this service integrate with any other apps?
  • Analytics, Accounting and Billing, CRM, Documents, Email, Marketing, Support, Survey, and more.

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs:

    What platforms does this service support?
  • Enplug's App Market offers a diverse set of content to choose from.

  • What are some applications this service is commonly used in tandem with?
  • Enplug's platform currently supports the following: Google Calendar, Facebook, Twitter, Facebook, Salesforce with more to come!

  • Who are the main user groups of this service?
  • Offices (including Coworking); Retail Stores; Restaurants; Fast Casual Cafes; Shopping Centers; Banks; Events; Festivals; Auto Dealerships; Government organizations; Commercial real estate; Schools; Healthcare; Bars & Nightlife; and Fitness Centers.

  • What is this service generally used for?
  • Enplug is a global digital signage software company that provides the most advanced, scalable and easy-to-use display software on the market. Fortune 500 customers like Google, Marriott, and Toyota use Enplug on thousands of screens worldwide to improve internal communications, externally market their brands, and engage audiences at large events like conferences or networking functions.

  • Does this service offer guides, tutorials and or customer support?
  • The Enplug Support Center provides customer support, including helpful guides and tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, an unlimited amount of users can sign up to manage content on their Enplug account.

  • Does this service offer an API?
  • Yes, it does.

  • Does this service integrate with any other apps?
  • Yes. Enplug also offers an open SDK, letting customers and developers build custom apps on our platform (e.g. Tint).

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
40.9k

Publisher:

Founded:
-
Based in:
Culver City
Employees:
51-200
Likes:
Followers:

Other:

Who uses Amity
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Enplug
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Slovak, Russian, Spanish, Portuguese, Czech, Italian, Polish, English, French, German, Japanese, Dutch
Regional Restrictions:
N/A
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