Compare Amity vs ServiceTrade vs Enplug

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Crozscore:

77%
what is this?
36%
interest rising

Crozscore:

83%
what is this?
100%
31%
no significant changes

Crozscore:

84%
what is this?
84%
45%
interest rising
Amity screenshot ServiceTrade screenshot view 5 more Enplug screenshot view 3 more

Software Description:

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.

Software Description:

ServiceTrade helps commercial service contractors deliver amazing customer service that makes their business more valuable. Our customer service features enable online engagement throughout the service cycle and build profitable, long-term relationships.

Through ServiceTrade, impress customers with media-rich online quotes, after-service reports with photos from techs’ mobile devices, and an online portal with their full service history.

ServiceTrade streamlines service operations by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry.

ServiceTrade’s web and mobile applications convert service delivery into digital marketing impressions that are memorable and helpful to customers.

Software Description:

Enplug is a global digital signage software company that provides the most advanced, scalable and easy-to-use display software on the market. Fortune 500 customers like Google, Marriott, and Toyota use Enplug on thousands of screens worldwide to improve internal communications, externally market their brands, and engage audiences at large events like conferences or networking functions.

Enplug has the industry’s only Open App Market for Displays, meaning that customers automatically get access to new features and can build custom experiences on their network. Our features include streaming news and interactive social media, scheduled graphics and videos, and simple announcements, calendars, and directories.

Enplug's pricing is affordable and competitive: media players are a one-time fee of $199 each, and monthly or annual license packages are available.

Features:

  • Task Scheduling/Tracking
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Customer Management
  • External Integrations
  • Dashboard

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Project Management
  • Multi-User
  • Notifications
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Social Media Monitoring
  • Data Visualization
  • Notifications
  • Data Export
  • External Integrations
  • Dashboard
  • Multi-User
  • API
  • Social-Media Integration
  • Calendar Management
  • Scheduling
  • Third-Party Plugins/Add-Ons

Summary:

  • Reduce churn

  • Drive upsells

  • Improve conversions

Summary:

  • Industry-leading customer engagement and field service management tools that help you grow.

  • Our tablet app gets customer approval with a digital signature – before leaving the job.

  • Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.

  • Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.

  • Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.

  • SaaS means that your data is available to everyone in the office and in the field from a variety of devices.

  • Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.

  • Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.

  • ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.

  • ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.

Summary:

  • Interactive digital signage software.

  • Live social media displays.

  • App-based content management system.

  • Easy-to-use display software.

  • Cloud-based app market for displays.

Pricing:

  • Starting from: $59.00/month
  • Credit card required: No
  • Other purchasing options:

    • Self Starter: FREE. Unlimited quoting and 20 jobs per month
    • Premium: $89/mo/tech. Service Portal, Service Review, customer pricing contracts, Intacct integration, custom integrated support, premium 24x7 support.
    • Enterprise: $119/mo/tech. Advanced integrations library, website hosting, Wordpress technical support, ServiceTrade Certification Courses, premium 24x7 support.

Lite

$159.00
user(s) / month
Included in plan:
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 2 Displays

Basic

$299.00
user(s) / month
Included in plan:
  • Email Support
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 6 Displays

Business

$499.00
user(s) / month
Included in plan:
  • Social Data Export
  • Email Support
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 14 Displays

Professional

$1,000.00
user(s) / month
Included in plan:
  • Private Apps
  • International Support
  • Social Data Export
  • Email Support
  • Support Centre
  • Unlimited Users
  • Unlimited Apps
  • 30 Displays

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Amity can be integrated with any pre-sale CRM system, as well as email, feedback systems, billing, and support.

  • What is this service generally used for?
  • Customer Success Management

  • Who are the main user groups of this service?
  • Customer Success teams in SaaS businesses.

  • Does this service integrate with any other apps?
  • Analytics, Accounting and Billing, CRM, Documents, Email, Marketing, Support, Survey, and more.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We have a robust Help Center that we're constantly updating at support.servicetrade.com.

  • Does this service offer multi-user capability (e.g. teams)?
  • Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.

  • Who are the main user groups of this service?
  • Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.

  • What platforms does this service support?
  • Any browser for desktop users, and native iOS and Android apps

  • Does this service offer an API?
  • Yes! ServiceTrade's open API can be found on our website.

  • Does this service integrate with any other apps?
  • Intacct
    QuickBooks
    Salesforce
    Slack
    Web forms
    MailChimp
    ...and hundreds of others through Zapier

  • What are some applications this service is commonly used in tandem with?
  • ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.

    Our Service Review integration makes valuable online customer reviews part of the service visit.

  • What is this service generally used for?
  • ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.

FAQs:

    What platforms does this service support?
  • Enplug's App Market offers a diverse set of content to choose from.

  • What are some applications this service is commonly used in tandem with?
  • Enplug's platform currently supports the following: Google Calendar, Facebook, Twitter, Facebook, Salesforce with more to come!

  • Who are the main user groups of this service?
  • Offices (including Coworking); Retail Stores; Restaurants; Fast Casual Cafes; Shopping Centers; Banks; Events; Festivals; Auto Dealerships; Government organizations; Commercial real estate; Schools; Healthcare; Bars & Nightlife; and Fitness Centers.

  • What is this service generally used for?
  • Enplug is a global digital signage software company that provides the most advanced, scalable and easy-to-use display software on the market. Fortune 500 customers like Google, Marriott, and Toyota use Enplug on thousands of screens worldwide to improve internal communications, externally market their brands, and engage audiences at large events like conferences or networking functions.

  • Does this service offer guides, tutorials and or customer support?
  • The Enplug Support Center provides customer support, including helpful guides and tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, an unlimited amount of users can sign up to manage content on their Enplug account.

  • Does this service offer an API?
  • Yes, it does.

  • Does this service integrate with any other apps?
  • Yes. Enplug also offers an open SDK, letting customers and developers build custom apps on our platform (e.g. Tint).

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.87k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
215
Followers:
614

Publisher:

Founded:
-
Based in:
Culver City
Employees:
51-200
Likes:
Followers:

Other:

Who uses Amity
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceTrade
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
North America

Other:

Who uses Enplug
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Italian, Slovak, Russian, French, Portuguese, Dutch, English, Czech, Japanese, Polish, German
Regional Restrictions:
N/A
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