Compare Amity vs Memeni vs Natero

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Crozscore:

77%
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36%
interest rising

Crozscore:

57%
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31%
interest falling

Crozscore:

78%
what is this?
80%
32%
interest rising
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Software Description:

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.

Software Description:

Memeni is a web-based community engagement software that integrates with user's existing website and social media profiles. It produces personalized brand experience by creating targeted social community.

It provides business owners with valuable information about their customers, such as trends, thoughts, and behavior, which is of vital importance for creating personalized campaigns. Memeni achieves these results with powerful engagement tools, like videos, events, networking, gamification, voting, and social sharing.

Trough this platform, the community can share their thoughts, ideas, and become a part of the brand experience. They can even encourage and engage a broader audience, and act like brand ambassadors.

Memeni also offers email templates, newsletters, notifications, and listings.

Software Description:

Natero helps SaaS businesses place actionable insights directly in the hands of Customer Success managers. Natero's combination of predictive analytics and business rules enable Customer Success teams to increase customer retention and identify accounts that are ripe for expansion.

  • Proactive Alerts - Predict which customers are likely to churn, convert, or expand their business with you.
  • Health Scoring - Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.
  • Work Management - Use Workflows, Tasks, and Playbooks to drive Customer Success processes.
  • Targeted Emails - Engage the right customers with timely and relevant email messages.
  • Business Intelligence - Analyze all of your customer data in one place to uncover new insights and growing trends.

Features:

  • Task Scheduling/Tracking
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Customer Management
  • External Integrations
  • Dashboard

Features:

  • Marketing Automation
  • Social-Media Integration
  • Brand Management
  • Dashboard
  • External Integrations
  • Social Media Monitoring
  • Audience Targeting
  • Notifications

Features:

  • Analytics
  • Task Scheduling/Tracking
  • Contact Management
  • Email Integration
  • Customer Management
  • External Integrations
  • Dashboard
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export
  • API

Summary:

  • Reduce churn

  • Drive upsells

  • Improve conversions

Summary:

  • Community Management

  • Content Moderation

  • Social Media Management

  • Content Sharing

  • Discussion Board

  • Post Event Information

  • Activity Feed

  • Post Coupons & Promotions

  • Custom Tagging System

  • Engagement Analytics

Summary:

  • Predict which customers are likely to churn, convert, or expand their business with you.

  • Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.

  • Use Workflows, Tasks, and Playbooks to drive your Customer Success processes.

  • Engage the right customers with timely and relevant email messages.

  • Analyze all of your customer data in one place to uncover new insights and growing trends.

  • See critical SaaS metrics like MRR, churn, CLV, customer adoption, and much more.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Amity can be integrated with any pre-sale CRM system, as well as email, feedback systems, billing, and support.

  • What is this service generally used for?
  • Customer Success Management

  • Who are the main user groups of this service?
  • Customer Success teams in SaaS businesses.

  • Does this service integrate with any other apps?
  • Analytics, Accounting and Billing, CRM, Documents, Email, Marketing, Support, Survey, and more.

FAQs:

    What platforms does this service support?
  • Memeni is a web-based platform.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Support, Email Support.

  • Who are the main user groups of this service?
  • Main users of Memeni are Networking Groups, Brands, Non-Profit Organizations, Retail, College & Pro Sports.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media platforms.

  • What is this service generally used for?
  • This service is used for online community engagement.

  • Does this service integrate with any other apps?
  • Integrations: Zapier, Social media platforms.

  • Does this service offer an API?
  • No.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Preventing churn and proactively managing the customer lifecycle.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce or similar CRM.
    Zendesk or similar support ticketing.
    Stripe or similar subscription billing.
    AskNicely or similiar NPS survey systems.

  • Who are the main user groups of this service?
  • Customer Success Teams in B2B SaaS organizations.

  • Does this service integrate with any other apps?
  • Integrates with a variety of CRM, Support Ticketing, Billing, Interaction, and NPS systems. See the Natero website for an up-to-date list of the latest third-party integrations.

  • Does this service offer an API?
  • Yes, account and event REST APIs are available.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

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Publisher:

Founded:
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Publisher:

Founded:
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Likes:
Followers:

Other:

Who uses Amity
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Memeni
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Hebrew, Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Natero
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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