Compare Amberscript vs Aspect Via vs Trint

Amberscript

 374 ratings Dictation

Trint

 313 ratings Dictation
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89%
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84%
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82%
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About Amberscript

Amberscript is building SaaS solutions that enable users to automatically transform audio and video into text and subtitles using speech recognition. We use the data our users generate to train the best speech recognition engines in European languages. Our online text editor and human transcribers bring the text to 100% accuracy.

About Aspect Via

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

About Trint

Trint uses artificial intelligence to power its web-based automated transcription platform. Audio and video files are uploaded to Trint’s online software and then transcribed using automated speech recognition. The Trint Editor is the marriage of a text editor to an audio/video player: the transcribed text is “stitched” to the audio or video file, making it simple to search, verify and edit the machine-generated transcripts. Users can instantly time the length of their soundbites. They can export their verified transcripts as an MS Word document, as VTT and SRT for subtitles, or as EDL (edit decision list) for video editing. They can embed their video files with interactive transcripts using the brand-new Trint Player for fast global distribution and to greatly improve SEO. The web-based software is complemented by an iPhone mobile app that allows users to record, upload and view transcripts; future plans for the mobile app also include the ability to edit transcripts.

Features

  • API
  • External Integrations
  • Multi-User
  • Project Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Sentiment Analysis
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Audio Recording
  • Automatic Transcription

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • External Integrations
  • Multi-User
  • Project Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Sentiment Analysis
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Audio Recording
  • Automatic Transcription

Summary

  • Get your draft texts in minutes

  • Search, edit and export with ease

  • Cheapest prices and fastest turnaround

  • 100% with additional human revisions

Summary

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

Summary

  • Search, edit and collaborate to get the most out of your audio and video content

  • Transcribe audio and video files efficiently and cost effectively

  • Export your verified transcripts as an MS Word document, as VTT and SRT for subtitles, or as EDL (edit decision list) for video editing

  • Embed your video files with interactive transcripts using the brand-new Trint Player for fast global distribution and to greatly improve SEO

Pricing

Trial

Free
Included in plan:
  • 30 minutes of upload
  • Unlimited editing and sharing of transcripts

Pay As you Go

$15.00
1 user(s) / month
Included in plan:
  • 1 hour of upload time available for 12 months
  • Unlimited editing and sharing of transcripts
  • Markers

Basic

$40.00
1 user(s) / month
Included in plan:
  • 3 hour of monthly subscription
  • One bill each month
  • Unlimited editing and sharing of transcripts
  • Upgrade or cancel any time
  • Multicolor highlights
  • Speaker seperation
  • Markers

Supercharged

$120.00
1 user(s) / month
Included in plan:
  • 10 hour monthly subscription
  • One bill each month
  • Unlimited editing & sharing of transcripts
  • Upgrade or cancel anytime
  • Read-only sharing
  • Speaker separation by paragraph
  • Multicolor highlights
  • Markers

Enterprise


1 user(s) / month
Included in plan:
  • API for Enterprise Integration
  • Single Sign On: Seamlessly integrate with your existing user accounts
  • Enterprise Dashboard: Create internal team, monitor and control access
  • Secure Data: No one sees your audio files, video files or transcripts but you. ISO/IEC 27001 forms the bedrock of our security
  • Enterprise level customer support
  • Full access to Trint editor features

FAQs

    Does this service offer an API?
  • Yes, our API is available in over 80 languages.

  • Does this service integrate with any other apps?
  • Integration is possible with video management platforms such as Kaltura and Opencast.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, for our helpdesk, Amberscript academy, only chat, please refer to our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multi-user licenses are available for organizations, including an admin panel to manage and allocate the hours of transcription.

  • Who are the main user groups of this service?
  • Amberscript has been used by over 1,200,000 users from 179 countries, including students, researchers, media companies, professionals from the healthcare and law sectors, journalists, governments, municipalities, and large organizations.

  • What is this service generally used for?
  • To create transcripts and subtitles via speech recognition technology. The text can be reviewed by the users on our online editor or by our transcribers and subtitlers, who deliver a 100% version. Translated subtitles, API integration, and data annotation services are also available.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

FAQs

    Does this service integrate with any other apps?
  • Yes! Trint offers Zapier integrations and has a plugin for Adobe Premiere.

  • Does this service offer an API?
  • For all API related requests please contact [email protected]

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! Team options with sharing/collaborative features are available.

  • What are some applications this service is commonly used in tandem with?
  • Adobe Premiere, Zapier

  • What platforms does this service support?
  • Google Chrome, Firefox, Safari, iOS

  • What is this service generally used for?
  • Trint makes it easy to:

    • Convert your audio and video files into text
    • Polish transcripts to perfect in minutes
    • Make your audio and video files searchable
    • Put captions on your videos
    • Share bite-sized chunks of audio and video online
  • Does this service offer guides, tutorials and or customer support?
  • Video explanations, help forums, and customer support are available and easy to access.

  • Who are the main user groups of this service?
  • Journalists, Marketers, Media, Video production, Higher Education, Research, Financial services, Recruitment, Conferences, Government

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
192

Vendor Information

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Amberscript
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Dutch, German, Chinese, Italian, French, Arabic, Indonesian, Hebrew, Hindi, Hungarian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Swedish
Regional Restrictions:
No restrictions.

Other

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Trint
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, French, German, Spanish, Italian, Portuguese, Russian, Polish, Finnish, Hungarian, Dutch, Danish, Swedish
Regional Restrictions:
No restrictions.
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