Compare AlertOps vs Vivantio vs CloudSploit

More Information More Information More Information

Crozscore:

65%
what is this?
27%
no significant changes

Crozscore:

76%
what is this?
25%
interest rising

Crozscore:

68%
what is this?
34%
interest falling
AlertOps screenshot Vivantio screenshot view 2 more CloudSploit screenshot

Software Description:

AlertOps is an incident management system that helps IT operations and DevOps manage and optimize their alerts from various monitoring systems to greatly reduce alert fatigue and mean time to resolution (MTTR). AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps is currently being used by 1,000’s of users; trusted by major corporations to manage their IT operations.

AlertOps allows you to:
• Receive unlimited push notifications
• Easily respond to open alerts (view, take assignment, close or escalate to the next on call person)
• View alert details and resolution
• View all messages related to the alert
• Assign Alerts directly from push notifications without launching the app
• Reply to Alerts, even if you’re not on-call
• Get resolution details when an alert is closed

AlertOps subscription is required to use this application.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

CloudSploit provides SaaS solutions that utilize secure, Amazon Web Services cross-account IAM roles to connect to the APIs of customer accounts, scanning for potential security risks and misconfigurations. These risks cover a breadth of AWS services, including IAM, ELB, EC2, RDS, S3, CloudTrail, and ConfigService. Each scan report contains detailed information about the risk type, affected resources, and remediation steps.


The move from traditional infrastructure to cloud providers like Amazon Web Services introduces a host of new security challenges for organizations of all sizes. Cloud providers handle the physical and network security, while the customer is responsible for designing, launching, and maintaining secure environments within that cloud platform. Amazon Web Services alone has thousands of configuration options and security settings across its suite of products. CloudSploit provides hosted software that continually audits these settings across all of a customer's accounts, producing reports that outline potential security risks and misconfigurations. CloudSploit's product helps DevOps, management, security, and legal teams maintain a secure and compliant cloud infrastructure environment.

Features:

  • Dashboard
  • Scheduling
  • Data Visualization
  • External Integrations
  • Batch Permissions & Access
  • Notifications
  • Multi-User
  • Contact Management
  • Data Export
  • Email Integration
  • Data Import
  • API

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • API
  • Dashboard
  • Notifications
  • External Integrations

Summary:

    No key features associated with this application.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • Automated AWS security and configuration monitoring

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Free

Free
Included in plan:
  • unlimited on-demand scans
  • unlimited users
  • unlimited stored accounts

Basic

$7.17
1 user(s) / month
Included in plan:
  • unlimited on-demand scans
  • unlimited users
  • unlimited stored accounts
  • Auto scans every 36 hours
  • Scan and risk email alerts
  • 3 months of saved results
  • Downloadable scan reports
  • Searchable results

Plus

$36.00
1 user(s) / month
Included in plan:
  • unlimited users
  • unlimited stored accounts
  • Auto scans every 6 hours
  • Scan and risk email alerts
  • 6 months of saved results
  • Downloadable scan reports
  • Searchable results
  • Enable custom plugins
  • Unlimited sub-teams
  • unlimited on-demand scans

Premium

$99.00
1 user(s) / month
Included in plan:
  • Powerful API Access
  • 14 months of saved results
  • Enable custom plugins
  • Unlimited sub-teams
  • Auto scans every 1 hour
  • Scan and risk email alerts
  • Searchable results
  • unlimited on-demand scans
  • unlimited stored accounts
  • Downloadable scan reports
  • Assigned technical resource

FAQs:

    What is this service generally used for?
  • This service is generally used for major incident management needs as well as for communicating and collaborating. Specifically, with on-call scheduling, you can reduce your MTTR drastically.

  • Does this service offer multi-user capability (e.g. teams)?
  • AlertOps offers multiple user capability as it is a pay per user service. In AlertOps you can have both individuals and teams that you could have join a conference bridge. Additionally you are able to assign users to different levels of security such as Tier 2, Tier 1, or manager.

  • Does this service offer an API?
  • Yes, we offer both an Open General REST API and an Email API.

  • Does this service offer guides, tutorials and or customer support?
  • We have documentation that is easy to access on the website. Additionally, AlertOps has instructional videos. AlertOps offers live demos and a 14 day free trial. For additional support, we also are always on email and chat on Intercom.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with monitoring tools and service desk / help desk tools.

  • Who are the main user groups of this service?
  • The main user groups of this service are IT team members, DevOps team members, and Incident Management team members. These teams are regularly part of enterprises and sometimes SMB's as well.

  • Does this service integrate with any other apps?
  • AlertOps integrates with over 100 other apps including: JIRA, ServiceNow, HipChat, Slack, AWS, DataDog, BMC RemedyForce, Nagios, NewRelic and Splunk.

  • What platforms does this service support?
  • AlertOps is a web based platform that also has an android and an iOs mobile app.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Anyone responsible for the security of an Amazon Web Services (AWS) account.

  • What are some applications this service is commonly used in tandem with?
  • Amazon Web Services (AWS)

  • What platforms does this service support?
  • Amazon Web Services (AWS)

  • Does this service integrate with any other apps?
  • Yes

  • What is this service generally used for?
  • Automated Amazon Web Services (AWS) security and configuration monitoring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

Publisher:

Founded:
-
Based in:
Bloomingdale
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
66
Followers:

Other:

Who uses AlertOps
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses CloudSploit
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top