Compare AlertOps vs Deep Freeze Cloud vs C2 ATOM

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Software Description:

AlertOps is an incident management system that helps IT operations and DevOps manage and optimize their alerts from various monitoring systems to greatly reduce alert fatigue and mean time to resolution (MTTR). AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps is currently being used by 1,000’s of users; trusted by major corporations to manage their IT operations.

AlertOps allows you to:
• Receive unlimited push notifications
• Easily respond to open alerts (view, take assignment, close or escalate to the next on call person)
• View alert details and resolution
• View all messages related to the alert
• Assign Alerts directly from push notifications without launching the app
• Reply to Alerts, even if you’re not on-call
• Get resolution details when an alert is closed

AlertOps subscription is required to use this application.

Software Description:

"Deep Freeze Reboot to Restore Software makes endpoints virtually indestructible. It protects the system by freezing a snapshot of a computer’s desired configuration and settings as defined by the IT Admin. With an instant reboot, any unwanted or unauthorized changes are completely erased from the system, restoring it back to its pristine Frozen state. Deep Freeze removes all software installed without your authorization with a single reboot and helps your organization achieve license compliance. This reboot to restore software provides unrestricted system access to end-users while preventing permanent configuration changes and ensures 100% workstation recovery with every restart. It reduces reliance on IT staff by empowering end-users to resolve system issues with just a simple restart which results in less number of IT support tickets and enhances productivity. Customers have reported an average reduction of 63% in IT tickets. The powerful reset mechanism of Deep Freeze provides a simple and effective way to clear all malicious changes to your system, including zero-day threats. Simply rebooting the systems will destroy any malware and restore them back to a known safe state instantly.

Following are the key features of Deep Freeze Reboot to Restore Software:

  • Central Management Enterprise Console which makes it easy for IT Admins to deploy, configure, and manage Deep Freeze
    computers across the network. You can also create a customized console with tailored features as per your organization's requirement.

  • Maintenance Tasks allow scheduling different maintenance windows to perform automatic updates using a batch file or third party
    management solutions.

  • Auto Windows Update feature automatically downloads Windows updates even when computers are frozen. IT Admins can schedule a maintenance window to perform automatic OS updates and return to a frozen state.

  • Remote Launch enables launching existing applications on selected computers from the console or even push the executable and launch it remotely.

  • MBR Protection features ensures enhanced security with protection for the Master Boot Record from rootkit injections and other alterations, making your security bulletproof.

  • ThawSpace features allows users to create virtual partitions to retain important data even if there is no separate physical partition available on the computer.

  • Lock Keyboard & Mouse feature can remotely lock keyboard and mouse to perform maintenance or to prevent any unauthorized changes. You can also notify users by remotely sending a message.

  • Power Management feature allows Perform Restart, Shutdown, Wake-On-LAN actions to take place on demand or on a scheduled basis.

  • Integration allows IT admins to use the built-in Command Line interface to manage Deep Freeze using the most popular desktop management systems such as Microsoft SCCM, Dell KACE, Apple Remote Desktop etc."

Software Description:

C2 ATOM is an ITSM (IT Service Management) software designed for organizations seeking to deliver quality IT services. This integrated, fully web-based solution, built to ITIL® v3 2011 standards, delivers efficient services while exceeding customer expectations.

Oriented around a multi-departmental service catalog that is flexible and without programming, our C2 ATOM solution can support IT Service Center activities.

Here are the key features of the C2 ATOM application

• An ITIL structured service catalog
• Mobile version (for tablets and smartphones)
• Web solution with no installation required on a workstation
• Non-modular solution Asset Management, Configuration Items (CIs), and Inventory
• A flexible and evolutive solution allowing for growth and change in the client’s structure
• Knowledge Base Management
• Self Service Portal
• Dashboards, Built-in Reports, and Report Generation capabilities
• API-Centric solution facilitating Integration

Features:

  • Dashboard
  • Scheduling
  • Data Visualization
  • External Integrations
  • Batch Permissions & Access
  • Notifications
  • Multi-User
  • Contact Management
  • Data Export
  • Email Integration
  • Data Import
  • API

Features:

  • Anti-Virus
  • Malware Protection
  • Password & Access Management
  • Batch Permissions & Access
  • Customer Management
  • Multi-User

Features:

  • Chat
  • Lead Scoring
  • Lead Management
  • Time Management
  • Call Tracking
  • Scheduling
  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Contact Sharing
  • Data Import
  • Multi-User
  • Batch Permissions & Access
  • Customer Management
  • Organization Management
  • Password & Access Management
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Contact Management
  • Notifications
  • Project Management
  • Bug Tracking

Summary:

    No key features associated with this application.

Summary:

  • Central Management Enterprise Console which makes it easy for IT Admins to deploy, configure, and manage Deep Freeze computers across the network. You can also create a customized console with tailored features as per your organization's requirement.

  • Maintenance Tasks allow scheduling different maintenance windows to perform automatic updates using a batch file or third party management solutions.

  • Remote Launch enables launching existing applications on selected computers from the console or even push the executable and launch it remotely.

  • ThawSpace features allows users to create virtual partitions to retain important data even if there is no separate physical partition available on the computer.

  • Lock Keyboard & Mouse feature can remotely lock keyboard and mouse to perform maintenance or to prevent any unauthorized changes. You can also notify users by remotely sending a message.

  • Power Management feature allows Perform Restart, Shutdown, Wake-On-LAN actions to take place on demand or on a scheduled basis.

  • Integration allows IT admins to use the built-in Command Line interface to manage Deep Freeze using the most popular desktop management systems such as Microsoft SCCM, Dell KACE, Apple Remote Desktop etc.

Summary:

    No key features associated with this application.

FAQs:

    What is this service generally used for?
  • This service is generally used for major incident management needs as well as for communicating and collaborating. Specifically, with on-call scheduling, you can reduce your MTTR drastically.

  • Does this service offer multi-user capability (e.g. teams)?
  • AlertOps offers multiple user capability as it is a pay per user service. In AlertOps you can have both individuals and teams that you could have join a conference bridge. Additionally you are able to assign users to different levels of security such as Tier 2, Tier 1, or manager.

  • Does this service offer an API?
  • Yes, we offer both an Open General REST API and an Email API.

  • Does this service offer guides, tutorials and or customer support?
  • We have documentation that is easy to access on the website. Additionally, AlertOps has instructional videos. AlertOps offers live demos and a 14 day free trial. For additional support, we also are always on email and chat on Intercom.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with monitoring tools and service desk / help desk tools.

  • Who are the main user groups of this service?
  • The main user groups of this service are IT team members, DevOps team members, and Incident Management team members. These teams are regularly part of enterprises and sometimes SMB's as well.

  • Does this service integrate with any other apps?
  • AlertOps integrates with over 100 other apps including: JIRA, ServiceNow, HipChat, Slack, AWS, DataDog, BMC RemedyForce, Nagios, NewRelic and Splunk.

  • What platforms does this service support?
  • AlertOps is a web based platform that also has an android and an iOs mobile app.

FAQs:

    Who are the main user groups of this service?
  • Deep Freeze Reboot to Restore Software is ideally suited for both personal and enterprise users. This solution by Faronics helps manage, simplify, and secure multi-user computing environments and benefit educational institutions, healthcare facilities, libraries, government organizations, and corporations.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Bloomingdale
Employees:
11-50
Likes:
38
Followers:
1.53k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.61k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses AlertOps
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Deep Freeze Cloud
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Portuguese, French, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses C2 ATOM
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French
Regional Restrictions:
No restrictions.
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