Compare AlertOps vs appVuze vs Hudson

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Software Description:

AlertOps is an incident management system that helps IT operations and DevOps manage and optimize their alerts from various monitoring systems to greatly reduce alert fatigue and mean time to resolution (MTTR). AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps is currently being used by 1,000’s of users; trusted by major corporations to manage their IT operations.

AlertOps allows you to:
• Receive unlimited push notifications
• Easily respond to open alerts (view, take assignment, close or escalate to the next on call person)
• View alert details and resolution
• View all messages related to the alert
• Assign Alerts directly from push notifications without launching the app
• Reply to Alerts, even if you’re not on-call
• Get resolution details when an alert is closed

AlertOps subscription is required to use this application.

Software Description:

appVuze is an innovative platform for help desk agents to assist mobile app users in moments of trouble. Using chat, VoIP, screen, and camera sharing, the support agent can effectively assist users. In addition, chatbot integrations allow for automatic handling of simple requests.

Software Description:

Main users of Hudson are SMEs and large companies, as well as well-known brands, such as eBay, Hewlett-Packard, MySQL, JBoss, Xerox, Yahoo, LinkedIn, and Goldman-Sachs. It is known for ease of use and broad extensibility.

Continuous Integration means that members of software development team can integrate their work regularly several times per day.

As for Hudson, this tool is written in Java, and runs in a servlet container, such as Apache Tomcat or the GlassFish application server. However, it is not restricted to the Java world: Many companies use Hudson to automate their software development in C/C++, C#, PHP, Groovy, Scala, and many other languages.

Hudson is part of the open source Eclipse Foundation.

Features:

  • Dashboard
  • Scheduling
  • Data Visualization
  • External Integrations
  • Batch Permissions & Access
  • Notifications
  • Multi-User
  • Contact Management
  • Data Export
  • Email Integration
  • Data Import
  • API

Features:

  • Customer Management
  • Multi-User
  • Chat
  • Call Tracking
  • Data Visualization
  • External Integrations

Features:

  • Multi-User
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Building/testing software projects continuously

  • Monitoring executions of externally-run jobs

  • Easy installation

  • Easy configuration

  • Change set support

  • Permanent links

  • RSS/E-mail/IM Integration

  • After-the-fact tagging

  • JUnit/TestNG test reporting

  • Distributed builds

FAQs:

    What is this service generally used for?
  • This service is generally used for major incident management needs as well as for communicating and collaborating. Specifically, with on-call scheduling, you can reduce your MTTR drastically.

  • Does this service offer multi-user capability (e.g. teams)?
  • AlertOps offers multiple user capability as it is a pay per user service. In AlertOps you can have both individuals and teams that you could have join a conference bridge. Additionally you are able to assign users to different levels of security such as Tier 2, Tier 1, or manager.

  • Does this service offer an API?
  • Yes, we offer both an Open General REST API and an Email API.

  • Does this service offer guides, tutorials and or customer support?
  • We have documentation that is easy to access on the website. Additionally, AlertOps has instructional videos. AlertOps offers live demos and a 14 day free trial. For additional support, we also are always on email and chat on Intercom.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with monitoring tools and service desk / help desk tools.

  • Who are the main user groups of this service?
  • The main user groups of this service are IT team members, DevOps team members, and Incident Management team members. These teams are regularly part of enterprises and sometimes SMB's as well.

  • Does this service integrate with any other apps?
  • AlertOps integrates with over 100 other apps including: JIRA, ServiceNow, HipChat, Slack, AWS, DataDog, BMC RemedyForce, Nagios, NewRelic and Splunk.

  • What platforms does this service support?
  • AlertOps is a web based platform that also has an android and an iOs mobile app.

FAQs:

    What is this service generally used for?
  • Primarily the service is used to provide customer support to mobile app users.

  • Does this service offer an API?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • There is documentation available online for integration of the SDK into mobile apps. The web-based dashboard is very easy to use. Customers can contact us for help by phone or email.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Once a company is registered, admins can invite their team members to join the platform to represent their group and/or company.

  • Who are the main user groups of this service?
  • Small and medium sized businesses as well as large enterprises.

  • Does this service integrate with any other apps?
  • Yes. Currently, appVuze provides integration with Zendesk.

  • What platforms does this service support?
  • Support agents log on to web-based dashboard to monitor incoming requests. For mobile platforms, we have SDK's available for native iOS and Android, as well as PhoneGap/Cordova and Xamarin.

FAQs:

    What platforms does this service support?
  • Hudson only needs a Java 6 or newer runtime. It can be installed on Unix/Linux and Windows.

  • Does this service offer an API?
  • Yes, Hudson offers REST API.

  • What is this service generally used for?
  • This service is used as a Continuous Integration (CI) tool.

  • Who are the main user groups of this service?
  • Main users of Hudson are SMEs and large companies, as well as big well-known brands, such as eBay, Hewlett-Packard, MySQL, JBoss, Xerox, Yahoo, LinkedIn, or Goldman-Sachs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Technical questions / Support (via NNTP), Phone Support, Community Support, Documentation.

Publisher:

Founded:
-
Based in:
Bloomingdale
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
99.4k
Followers:

Other:

Who uses AlertOps
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses appVuze
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Hudson
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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