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About Albert

Created by Albert Technologies Ltd. in 2010, Albert’s mission is to liberate businesses from the complexities of digital marketing – not just by replicating their existing efforts, but by executing them at a pace and scale not previously possible.

He serves as a highly intelligent and sophisticated member of brands’ marketing teams, wading through mass amounts of data, converting this data into insights, and autonomously acting on these insights, across channels, devices and formats, in real time.

This eliminates the manual and time-consuming tasks that currently limit the effectiveness and results of modern digital advertising and marketing. Brands such as Harley Davidson, EVISU, Cosabella, and Made credit Albert with significantly increased sales, an accelerated path to revenue, the ability to make more informed investment decisions, and reduced operational costs.

About Netomi

Netomi is an enterprise AI platform for customer service enabling companies to automate high-quality support on email, chat and social. msg.ai works alongside a company's human agents to respond to repeatable issues, offering convenient, immediate resolutions on the channels that matter most. The platform’s deep learning natural language understanding engine enables the AI to take the next best action, ensuring high-quality support every time. Netomi easily integrates into an organization’s business systems, enabling companies to become proactive with support, alerting customers of an issue before they contact a company.

About Squirro

Squirro provides Augmented Intelligence solutions. Its unique technology marries Artificial Intelligence, Machine Learning, and predictive analytics, empowering organizations to transform enterprise data into AI-driven insights. Organizations using Squirro take advantage of its ability to source leads and recommend the next best action in an automated way. Its real-time 360-degree client cockpit provides a holistic and comprehensive understanding of the customer journey.

Squirro’s applications for Corporate Financial Services, Insurance and Manufacturing are successfully used by leading global organizations, such as ING, Investec, Helvetia, AXIS Re, Sony, and Bühler. Founded in 2012, Squirro currently has offices in Zurich, London, Munich, New York, San Francisco, and Singapore.

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Summary

  • Autonomous Media Buying

  • Testing and Optimization

  • Autonomous Audience Targeting

  • Cross-Channel Execution

  • Analytics and Insights

Summary

  • Built for Enterprise

  • Process & System Integrations

  • Natural Language Understanding

  • Agent / Human Collaboration

  • AI Studio

  • Ongoing Reinforcement Learning

Summary

  • Drive more and higher qualified opportunities to your business

  • Reduce time to conversion

  • Anticipate customer requirements or issues

  • Enhance customer experience

  • Reduce customer churn

  • Develop deeper and longer lasting business relationships

  • Continuously monitor of your internal and external unstructured data

  • Detect patterns, trends, and anomalies relevant to your customers & markets

  • Generate meeting preparation notes

  • Have the right people alerted at the right time

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

  • What is this service generally used for?
  • To automate high-quality resolutions to customer support queries across email, chat and social.

  • Who are the main user groups of this service?
  • Enterprise brands across eCommerce/retail, tech/telco, travel, and financial services / insurance.

  • What platforms does this service support?
  • Email, Chat (Mobile and Web), and Social Messaging.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Squirro offers detailed documentation, training and certification, as well as smart and friendly customer support.

  • Does this service offer an API?
  • Squirro provides a REST API as well as an SDK for further customization.

  • Does this service integrate with any other apps?
  • Squirro offers easy integration with any applications that support HTML-based embeddings.

  • What is this service generally used for?
  • Squirro provides Augmented Intelligence solutions. Its unique technology marries Artificial Intelligence, Machine Learning, and predictive analytics, empowering organizations to transform enterprise data into AI-driven insights. Organizations using Squirro take advantage of its ability to source leads and recommend the next best action in an automated way. Its real-time 360-degree client cockpit provides a holistic and comprehensive understanding of the customer journey.

  • What are some applications this service is commonly used in tandem with?
  • Squirro is often used in conjunction with customer relationship management systems, enterprise resource planning systems, and any other business management applications.

  • What platforms does this service support?
  • The platform can be implemented on-premise, private cloud, or public cloud. It is accessible directly via browser or as an embedding in another system.

  • Who are the main user groups of this service?
  • Squirro is used by teams and managers that focus on acquiring new business, ensuring customer success, and risk mitigation.

  • Does this service offer multi-user capability (e.g. teams)?
  • Squirro is fully able to support multi-user environments.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
2.53k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Albert
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Netomi
  • Enterprises
Languages:
English, Spanish, German, Indonesian
Regional Restrictions:
N/A

Other

Who uses Squirro
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Spanish
Regional Restrictions:
No restrictions.
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