Compare AkioSurvey vs ProProfs NPS vs Jotform

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Crozscore:

91%
what is this?
90%
54%
interest rising

Crozscore:

89%
what is this?
86%
59%
no significant changes
AkioSurvey screenshot ProProfs NPS screenshot Jotform screenshot view 5 more

Software Description:

AkioSurvey is online survey tool. AkioSurvey has a broad range of uses. The most common use case is for organizing and evaluating online customer satisfaction surveys. A popular use case is also running online employee satisfaction surveys. Other common use cases are conducting online market research, performing online patient satisfaction surveys, getting to know your employee’s opinion on a certain topic, doing 360 degree surveys to evaluate employee’s performance, helping teams with decision making, make a quick poll to collect available options, get feedback about recent changes in your organization and evaluate student’s satisfaction with subjects and teachers.

AkioSurvey makes creating online surveys very simple task thanks to its intuitive survey maker component. It offers 14 survey question types (including subtypes). The online poll question types include multiple choice, essay box, text box, date and/or time, address, matrix of choices, rating scale, informative image and informative text. Questions are inserted into online poll pages. Survey questions can be made mandatory. These mandatory questions will be marked with red star. It is very simple to copy, move or delete page or question. Pages can be also broken at selected point to create two pages containing corresponding questions from the original page.

Online surveys can be color themed to the taste of the survey creator. 10 predefined poll themes are available. Other themes can be created by the survey owner. The theme designer allows the survey creator to set font sizes and colors for all response text elements. Themes can be used created once and used for multiple online polls.

Online polls can also display the logo of the survey creator. This survey logo can then be used for multiple survey instances. AkioSurvey supports logo transparency.

Online survey distribution can be done via multiple channels. Most often used is sharing by web link. Other distribution options of online poll are sending the survey link in an email. There is also option to embed the online poll into your own page. Very popular is also survey sharing on social media. AkioSurvey also offers options to identify survey respondents by sending them individually assigned links. Each link has to have assigned name. This name can be name of customer, name of company, email, Skype identificator or others. It is possible to view if response was already received for particular identifier and to review it.

Survey response review analysis is logically divided to two parts – individual survey response review and survey summary. Individual online survey responses can be exported into XLS, CSV and PDF formats. Response summary represents received responses in graph multiple aggregated graphical representations. Available graphical representations vary depending on the online poll question type. The representations include vertical bar chart, horizontal bar chart, stacked vertical chart, stacked horizontal chart, donut chart, pie chart, line graph and area chart. Response summary can be exported into XLS, CSV and PDF formats.

With this approach customer can create, distribute, run and analyze an online survey without having the need to purchase the permanent software license or hardware. The payment for AkioSurvey application is based on a monthly fee. AkioSurvey offers 3 packages which vary in maximum count of surveys, questions and responses. The packages also vary in the features that is available in them.

Custom redirect after survey completion, no ads on the survey response page, password protection, response count limit, email customer support, custom survey link, custom color themes and response exports are available only for the paid packages.

Respondent identification, brand logo in the survey header and deactivation of AkioSurvey label in the footer is available only in the Professional package.

Payments for the service can be done using PayPal. AkioSurvey creates invoice for the customer’s convenience.

Software Description:

ProProfs Net Promoter Score (NPS) software is a powerful online tool that is used by global businesses to gauge the loyalty of different stakeholders (customers, employees, partners, brand associates etc), measure satisfaction level and their willingness to refer.

Organizations prefer ProProfs NPS Software to ask the ultimate question (“On a scale from 1 to 10, how likely are you to recommend our brand to a friend or colleague?”) that helps them to track promoters and detractors, producing a clear measure of an organization's performance via its stakeholders responses.

When you use ProProfs NPS software, you don’t have to spend hours to calculate and put your energy into a follow-up plan. The process is simple. Just use the sample survey question to find out if your stakeholders like your organization enough to recommend it, followed by a few follow-up survey questions that would help you gauge why people would recommend or would not recommend your company and you are done.

Whether you are a startup or an established business, building a trustworthy brand is challenging. As an easy to use, flexible & intuitive tool, ProProfs NPS software will help you gather real feedback from your stakeholders and improve your brand presence.

Software Description:

Jotform is a web-based platform for building forms to collect data online. It offers 10,000+ templates that make it easy for users to create, publish, and share web forms.

Built forms can be used for online surveys, to get contact information, to make registrations, collect applications, and similar. All forms can be personalized, depending on the purpose. There is no previous coding knowledge required, due to easy-to-use drag and drop tool.

This suite is a great choice for small businesses, as well as for public administration and non-profits. Thanks to its branding features, Jotform also enables organizations to create payment forms, and generate leads.

Features:

  • Contact Management
  • Data Export
  • Data Visualization

Features:

  • Template Designer
  • Analytics
  • Data Visualization
  • Dashboard
  • Data Export
  • Data Import
  • Multi-User
  • Net Promoter Score

Features:

  • Scheduling
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Marketing Automation
  • Email Integration
  • API
  • External Integrations

Summary:

  • Easy to use. Intuitive. Affordable.

Summary:

  • No software installation needed.

  • Create professional surveys in minutes.

  • Use ready-to-use templates & question library.

  • No HTML skills required.

  • Customization and white labeling.

  • Safe & secure.

  • Allows social media sharing.

  • In-depth analytics, generate reports & track results.

  • Supports reports sharing with stakeholders.

  • Add videos, images and graphics & multi-device compatibility.

Summary:

  • Online Form Designer

  • Drag-and-Drop Customization

  • Editable, pre-made Templates and Themes

  • Image/Logo Upload

  • Automated Storage and Organization of Submissions

  • Branding

  • Online/Offline Collaboration

  • Reporting

  • Synced Changes on the go

  • More than 1000 Integrations

Standard

$29.00
1 user(s) / month
Included in plan:
  • 2000 responses/month
  • 200 questions/month
  • 200 surveys/month

Free

Free
Included in plan:
  • 200 surveys/month
  • 10 responses/month
  • 10 questions/month

Professional

$49.00
1 user(s) / month
Included in plan:
  • Unlimited questions
  • Unlimited surveys
  • Unlimited responses

Try any plan free for 7 days

Free
Included in plan:
  • Security Multilingual Surveys 24/7 Support

Starter

Free
Included in plan:
  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports, Fields per form

Bronze

$19.00
1 user(s) / month
Included in plan:
  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Silver

$39.00
1 user(s) / month
Included in plan:
  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Gold

$99.00
1 user(s) / month
Included in plan:
  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Jotform offers a vast number of integrations. Among others, there are following apps: Dropbox, Salesforce, PayPal, Stripe, Square, Freshbooks, Google Drive, WebHooks, Zoho CRM, Authorize.Net, AWeber, Egnyte, MailChimp, Wordpress, Wrike, Campaign Monitor, Zapier, Constant Contact, SharpSpring, Pipeliner CRM, etc.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, User Guide, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Jotform offers API to connect forms with other applications.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies, non-profits, public administration.

  • What is this service generally used for?
  • Jotform is used for online forms building.

  • What are some applications this service is commonly used in tandem with?
  • It is mostly used in tandem with CRM, CMS, Analytics, and Data Management software.

  • What platforms does this service support?
  • This is web-based platform with Android and iOS apps.

Publisher:

Founded:
-
Based in:
Prague
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
34.7k
Followers:
16.9k

Other:

Who uses AkioSurvey
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Czech, English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs NPS
  • SMEs
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Jotform
  • Personal
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese, Russian, Romanian, Catalan
Regional Restrictions:
No restrictions.
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