Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.
Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.
Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.
Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.
Believe your Sales Team could be doing more ?
We try to address one of the biggest and oldest challenges in Sales processes across the globe. How to keep your sales team motivated and performing to their peak potential every single day. It's something we all attempt to do in one way or another using excel files, sales contests and lots of email reports. However there's still a lot to be desired.
Catalyst is a Sales Management System that makes it easy for Sales Leaders to build engaged, data-driven, high-performance teams. Think of it as the Fitbit for sales people.
Transform your Sales Culture and get the most out of your sales teams by creating visibility, building accountability and driving motivation every day of the year.
Versature is a SaaS-based unified communications provider, delivering the highest-quality hosted VoIP, SIP trunking and call data solutions to the Canadian market. Trusted by clients and partners across Canada, Versature is raising the bar for business VoIP services with a suite of sophisticated features, enterprise integrations, free international calling to over 30 countries and innovative analytics tools to help businesses reach high-performance goals.
Versature is a customer-centric organization dedicated to providing the most reliable business tools to the Canadian market. From Versature’s 1:1 onboarding process to the dedicated Customer Support Managers, each Versature client receives the guidance and assistance they need to optimize their communications and customize a solution that caters to the business’ unique needs. The geo-redundant data centers and disaster recovery solutions ensures business continuity for clients regardless of natural disasters or weather impairments. Versature’s Canadian-based award-winning tech support team is reachable 24/7.
All Versature plans come packed with valuable standard and not-so-standard business phone features.
Business and Operational Features
- Local Area Codes
- Unlimited International Calling to 30+ Countries
- Advanced Auto Attendant/Digital Receptionist
- Call Queues
- Ring Groups
- Custom On-Hold Music or Messaging
- Voicemail, Voicemail-to-Email, Voicemail Transcription
- Real-Time Analytics and Dashboards
- Geo-Redundant Data Centres
- Disaster Recovery
- Integrations with Leading SaaS Platforms
- Mobile App
Call Control Features
- Call Forwarding
- Call Hold
- 3-Way Call Conferencing
- Call Park and Retrieve
- Find Me, Follow Me
- Simultaneous Ring
- Call Transfer
- Do Not Disturb
- Call Pull
- Call Return
- Sonar, Self Service Portal
- Transparent Invoices
- Detailed Call History Short and Long-Term Call Recording
- Call Data & Analytics Softwares
- System Integrations
Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
Google Chrome: click to dial any embedded phone number from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.
Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.
From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.
The Versature TRUST Initiative
Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations, Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.
No FAQs associated with this application.
What is this service generally used for?
Does this service offer guides, tutorials and or customer support?
Catalyst is used by sales leaders who believe in building an engaged, high performance, data driven sales culture.
It helps them do this by addressing 3 core operational challenges:
- Visibility - Create real time visibility into Sales KPIs on the sales floor using our TV Leaderboards and Triggers.
- Accountability - Use scorecards to keep agents updated on their daily performance and targets.
- Motivation - Easily set up Sales Competitions to motivate your agents to perform up to their peak potential.
Does this service integrate with any other apps?
We have extensive documentation, video tutorials and a customer support desk to ensure our users get the most out of Catalyst
Who are the main user groups of this service?
Catalyst can integrates with Salesforce and Pipedrive out of the box.
It can also integrate with any other system through our API or SFTP.
What are some applications this service is commonly used in tandem with?
Sales Teams which engage in high velocity sales, which are numbers driven(eg: lnside sales to SMBs) rather than knowledge driven (eg: Enterprise focused sales with long cycles)
Does this service offer an API?
CRMs like Salesforce, Pipedrive, Oracle, SAP, Microsoft Dynamics and Zoho
What platforms does this service support?
Does this service offer multi-user capability (e.g. teams)?
Web app and Mobile responsive site.
Yes, the app offers the ability for multiple users to be grouped together in any hierarchy like teams, regions, offices, etc. These can also be used to create competitions, performance insights and reports on these hierarchies.
No FAQs associated with this application.