Compare Aircall vs Knowlarity vs UniQue

Aircall

VoIP
 (23)

UniQue

VoIP
 (0)
More Information More Information More Information

Crozscore:

92%
what is this?
97%
46%
interest falling

Crozscore:

81%
what is this?
40%
no significant changes
Aircall screenshot view 3 more Knowlarity screenshot view 4 more UniQue screenshot view 3 more

Software Description:

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

UniQue is a highly innovative company that provides truly unique software solutions for the telecom market. Our core belief is to continue changing the course of communication products, technology and services, and we achieve this through inventive and original outside-the-box thinking.

The end result is beautifully designed, user-friendly products of the highest standards that lead telecom innovation.

Features:

  • Batch Permissions & Access
  • Data Visualization
  • Data Export
  • Data Import
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Lead Management
  • API
  • Time Management
  • History/Version Control
  • Scheduling
  • Multi-User
  • External Integrations
  • Call Disposition
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Analytics
  • Contact Management
  • Contact Sharing
  • Notifications

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Scheduling
  • Notifications
  • API
  • Call Recording
  • Softphone
  • Click-to-Dial
  • Multi-User
  • Contact Management

Summary:

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    What is this service generally used for?
  • UniQue™ mission is to continue changing the course of the telecom market by providing revolutionary cloud telephony solutions.
    At the moment our main products include:

    • Truly innovative next-generation phone app with a unique drag-to-call user interface (UI). The app is specifically designed to be the only phone app that you will ever need.
    • Premium quality global voice origination services combined with the largest international coverage of local, national, mobile and toll-free virtual numbers.
    • A revolutionary, full-featured, cloud-based virtual phone system. Revolutionary user interface is the result of years of research and development and it is an interplay of hardware and software.

Publisher:

Founded:
2014
Based in:
Paris
Employees:
2-10
Likes:
2.78k
Followers:
3.75k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Vilnius
Employees:
201-500
Likes:
Followers:

Other:

Who uses Aircall
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses UniQue
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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