Compare Aircall vs Hubgets vs Dialer360

Aircall

VoIP
 (23)
More Information More Information More Information

Crozscore:

93%
what is this?
97%
46%
interest rising

Crozscore:

68%
what is this?
29%
no significant changes

Crozscore:

68%
what is this?
25%
interest falling
Aircall screenshot view 3 more Hubgets screenshot view 3 more Dialer360 screenshot view 4 more

Software Description:

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Software Description:

Our mission is to improve the way people communicate at work. Lots of companies are already migrating to instant messaging and other fast communication methods, but they are still up against many challenges. One of the toughest is that people find it harder to focus due to constant interruptions. As an instant messaging user, you get messages every minute. Such interruptions, which many times are wrapped up in "nice" notifications, kill productivity and frustrate people a lot. So, even though it solves many workplace needs, instant communication poses a great risk - making your team feel disconnected and unhappy.

We want to help every team member find a balance between instant and focus. Hubgets uses artificial intelligence to learn about each user's communication behavior and acts based on the Happiness Index it computes. We care about each person, every minute, in order to make the whole team more productive. Knowledge is indexed and organized, so basically any team using Hubgets will naturally accumulate experience that can be easily exchanged.

Page by Hubgets takes care of customer communication flows too. Page is like a web business card available for every team member. Hubgets users don't need to give out their phone number to be reached. With Page, business partners and customers can get in touch with them in real-time on chat, voice and video. For free, without installing any software.

Hubgets is free for up to 20 users, and it takes less than 1 minute to create your account.

Software Description:

Dialer360 is a call center software which provides its support and consultancy to inbound and outbound call centers. We are serving call centers from small scale to large scale. We provide high availability, zero downtime and best quality services. Our dedicated team of developers customize the flow according to your needs and make your call center work affectively like you want.

Our 24/7 call center support agents provide your with best experience for running your call center smoothly. We understand that in a call center every minute is important. We want you to just focus on selling and leave all support issues for us.

We have customized software for your best productivity, reporting and monitoring. Our separate dashboard for managers and recording portal make it very easy to do daily call center jobs.

Our custom developed CRM system is integrated with your portal, which help you to keep a record of all your customers, their conversation activity, documents and email in one place.

Features:

  • Batch Permissions & Access
  • Data Visualization
  • Data Export
  • Data Import
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Lead Management
  • API
  • Time Management
  • History/Version Control
  • Scheduling
  • Multi-User
  • External Integrations
  • Call Disposition
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Analytics
  • Contact Management
  • Contact Sharing
  • Notifications

Features:

  • Softphone
  • Chat
  • File Sharing
  • File Transfer
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • External Integrations
  • Contact Management
  • Contact Sharing
  • Call Recording
  • Multi-User
  • Notifications
  • API

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Customer Management
  • Social-Media Integration
  • Lead Management

Summary:

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Premium

$35.00
1 user(s) / month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Hubgets provides customer support via email and an online community called Ask HUG!

  • What platforms does this service support?
  • Native iOS app, Windows desktop app, Mac desktop app, browser-based.

  • What is this service generally used for?
  • Life is short and frustration at work can be very damaging. Hubgets is a communication framework, all features converging to make teams happier. When properly managed, a happy team is able to deliver much more than one stalled by frustration.

  • Does this service offer an API?
  • Yes.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2014
Based in:
Paris
Employees:
2-10
Likes:
2.81k
Followers:
3.77k

Publisher:

Founded:
-
Based in:
Wilmington
Employees:
51-200
Likes:
609
Followers:
1.15k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Aircall
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Hubgets
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Dialer360
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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