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Aircall

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About Aircall

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

About Tagove

Communication and engagement has always been two crucial factors that could make or break any business. Therefore, Mountain View, California-based tech startup Tagove has recently launched live video, Voice call and text chat software with screen share and co-browsing to help businesses get customer insight through remarkable engagement.

The company specializes in live video assistance to help online marketers increase their sales online by using interactive video technology. By using Tagove’s live video software, marketers can create a more personalized shopping experience for the customer by providing live video assistance.

Most businesses lose huge amount of revenue as they fail to get an insight about the customer’s requirement and end up damaging the brand image. Tagove Live Video software allows online marketers to chat with customer and provide them with real-time support. It is very rich in context, and allows easy integration. Additionally, the software helps marketer cut the waiting time for phone calls to reach out their customers. Marketers can stay connected with clients 24/7 through live video, audio and text chat and delivery a satisfying experience.

With Tagove, marketers not only can enhance customer engagement, but track everything as well. It facilitates face to face chat without using any other platform. Tagove provides best video facility on the website of the business itself. As it is not easy to track every visitor without analytic tools, it can support the business to find out which page clients are visiting the most and how long they staying on your website.

“Customer engagement is critical for every business as it leads to customer satisfaction. If you fails to meet your customer’s need, you cannot survive in competition. Plus, a satisfied customers visit again, and bring more business to you. So, We launched our new software- Tagove Live Video to help marketer understand their customers better, and deliver a long lasting positive impression”: said Tagove officials.

The software is loaded with many appreciable features such as live video assistance, live video chat, share screen & images, instant file sharing, speech to text, live call recording, statistics and analytics, text chatting and co-browsing to make shopping easy for both marketer and customer.

About Catalyst

Believe your Sales Team could be doing more ?

We try to address one of the biggest and oldest challenges in Sales processes across the globe. How to keep your sales team motivated and performing to their peak potential every single day. It's something we all attempt to do in one way or another using excel files, sales contests and lots of email reports. However there's still a lot to be desired.

Catalyst is a Sales Management System that makes it easy for Sales Leaders to build engaged, data-driven, high-performance teams. Think of it as the Fitbit for sales people.

Transform your Sales Culture and get the most out of your sales teams by creating visibility, building accountability and driving motivation every day of the year.

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator

Summary

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Summary

  • Node.js

  • Socket.IO

  • WebRTC

  • PHP

  • MySQL

Summary

  • Catalyst is a realtime Sales Performance Tracker

  • Crush your sales targets! Create an engaged, high performance, data-driven sales culture ​that gets the most out of your Sales Team every day​

  • Catalyst makes it easy to create visibility, build accountability and drive motivation across your sales team

  • Define clear criteria for valuable behaviors that lead to high performance with metrics.​

  • Take sales visibility to a whole new level with channels. Showcase key highlights of the day in real-time on the sales floor and keep your sales team focused.

  • ​​Keep your reps accountable and motivated to stay on track to hit their targets. Sales​​ reps can know their performance during the day by checking their scorecard.

  • Analyze sales performance metrics from many systems in one place. Combine metric data from call routing, billing, CRM and excel to gain unique insights.

  • Turbo charge your sales cycle with Competitions. Competitions are an effective mechanism to get your reps out of their comfort zones. Combine competitions with Channels for some spectacular sales results.

  • Set your floor on fire with real time data syncing. Catalyst can pull data from almost any data source in real time.

  • ​We designed Catalyst to deploy in the Enterprise from day one. We have deployed Catalyst for organizations with thousands of users across several geographies. All while maintaining consistent system performance and stability.

Pricing

  • Starting from: $60.00/month
  • Credit card required: No
  • Tagove has two price plans: premium and enterprise.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Catalyst is used by sales leaders who believe in building an engaged, high performance, data driven sales culture.

    It helps them do this by addressing 3 core operational challenges:

    1. Visibility - Create real time visibility into Sales KPIs on the sales floor using our TV Leaderboards and Triggers.
    2. Accountability - Use scorecards to keep agents updated on their daily performance and targets.
    3. Motivation - Easily set up Sales Competitions to motivate your agents to perform up to their peak potential.
  • Does this service offer guides, tutorials and or customer support?
  • We have extensive documentation, video tutorials and a customer support desk to ensure our users get the most out of Catalyst

  • Does this service integrate with any other apps?
  • Catalyst can integrates with Salesforce and Pipedrive out of the box.
    It can also integrate with any other system through our API or SFTP.

  • Who are the main user groups of this service?
  • Sales Teams which engage in high velocity sales, which are numbers driven(eg: lnside sales to SMBs) rather than knowledge driven (eg: Enterprise focused sales with long cycles)

  • What are some applications this service is commonly used in tandem with?
  • CRMs like Salesforce, Pipedrive, Oracle, SAP, Microsoft Dynamics and Zoho

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • Web app and Mobile responsive site.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, the app offers the ability for multiple users to be grouped together in any hierarchy like teams, regions, offices, etc. These can also be used to create competitions, performance insights and reports on these hierarchies.

Vendor Information

Founded:
2014
Based in:
Paris
Employees:
2-10
Likes:
3.14k
Followers:
4.01k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Bangalore
Employees:
2-10
Likes:
Followers:

Other

Who uses Aircall
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.

Other

Who uses Tagove
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Catalyst
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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