Compare Aircall vs UberConference vs 8x8

Aircall

VoIP
 (23)

8x8

VoIP
 (39)
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Crozscore:

92%
what is this?
97%
46%
interest falling

Crozscore:

84%
what is this?
78%
46%
interest falling

Crozscore:

80%
what is this?
60%
47%
no significant changes
Aircall screenshot view 3 more UberConference screenshot view 1 more 8x8 screenshot view 4 more

Software Description:

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Software Description:

UberConference is a visual audioconferencing solution that makes it easy for participants to take part and control the conference. It is not a video conferencing software, but instead, participants see each other's pictures or avatars.

This platform is primarily suitable for businesses that need efficient and quick conferencing service, without heavy equipment and expensive solutions. UberConference offers quality audio, simple use, scalable pricing, and numerous integrations, primarily with social media and cloud storage platforms.

The software is web-based, so no installation is required, plus there are mobile apps for iOS and Android devices. UberConference also offers screen and document sharing, call recording, PIN-free joining, and analytics tools.

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Features:

  • Batch Permissions & Access
  • Data Visualization
  • Data Export
  • Data Import
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Lead Management
  • API
  • Time Management
  • History/Version Control
  • Scheduling
  • Multi-User
  • External Integrations
  • Call Disposition
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Analytics
  • Contact Management
  • Contact Sharing
  • Notifications

Features:

  • Notifications
  • API
  • Chat
  • Scheduling
  • Call Recording
  • External Integrations
  • Multi-User

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Summary:

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Summary:

  • Screen Sharing

  • Call Controls

  • HD Audio

  • Web Conference

  • Integrated Social Media

  • Document Sharing

  • No PINs

  • Custom Hold Music

  • Toll-Free Conference Calls

  • Analytics

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Free

Free
Included in plan:
  • Phone and VoIP Audio (PINs Required)
  • Up to 10 Participants
  • Unlimited Conferences
  • Screen and Document Sharing
  • Call Recording
  • HD Quality Audio
  • Mobile Apps

Business

$10.00
Line per Month
Included in plan:
  • Custom Call-In Number (US and CAN)
  • Up to 100 Participants
  • No PINs or Access Codes Required
  • No Audio Advertising When Joining
  • Analytics
  • International Access (Over 50 Countries)
  • Dial Out to Add Guests to a Call
  • Upload Custom Hold Music
  • Toll-free Number ($10 more)
  • Team Management Portal

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • This service is generally used for audio conferencing.

  • Who are the main user groups of this service?
  • Main users of UberConference are SMEs and large enterprises.

  • Does this service integrate with any other apps?
  • Integrations: HubSpot, HipChat, Slack, Google Drive, Google Apps, Google Hangout, Salesforce, Cirrus Insight, Google Calendar, Chrome Apps, LinkedIn, Google+, EverNote, Twitter, Box, Outlook

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Phone Support, Help Center, Live Support.

  • What platforms does this service support?
  • This is a web-based software with native Android and iOS apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • Does this service offer an API?
  • Yes, it offers an API.

  • What are some applications this service is commonly used in tandem with?
  • UberConference is commonly used in tandem with social media and cloud storage platforms.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

Publisher:

Founded:
2014
Based in:
Paris
Employees:
2-10
Likes:
2.78k
Followers:
3.75k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
12.9k
Followers:
5.62k

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
15k
Followers:
7.66k

Other:

Who uses Aircall
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Who uses UberConference
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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