Compare Affinity vs Zendesk Sell

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About Affinity

Affinity offers the insights you need to grow your most valuable relationships and discover untapped business opportunities through patented technology that structures and analyzes billions of data points across your team’s digital communications.

Affinity helps teams manage and grow their networks by unlocking introductions to key decision-makers and auto-populating pipelines to increase deal flow. Affinity also applies context to your team's contacts, so you always know who has talked to whom and why.

In any industry where success depends on maintaining high-touch relationships, Affinity allows you to get deeper insights into your network and finally eliminate manual data entry.

About Zendesk Sell

Zendesk Sell is a CRM and sales platform designed for sales teams and professionals, mainly in small and medium-sized enterprises. It provides its users with an all-in-one software, packed with features for capturing, organizing, and tracking leads.

Zendesk Sell empowers B2B and B2C salespeople to manage sales, follow leads, and engage customers. Users are able to generate leads from various sources, like web pages and marketing platforms. Zendesk Sell sales automation tool offers capacities for integrated channel management, resulting in sales improvement, and increasing revenue.

This platform also features analytics and reporting modules, sufficient for accurate quantification and performance measurement. Additional features include Base Voice, advanced sales insights, workflow automation, email integration, and mobility.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Relationship insights: Close deals faster, Get warm introductions from those with close relationships, Smarter meetings Always know who has talked to whom. Stay informed with up-to-date info before your next meeting.

  • Instant 360° rolodex: Automatically and retroactively surface every interaction your team has had and retain valuable data even if there’s a departure. Unearth institutional knowledge, Remove communication silos, Schedule smart triggers and reminders.

  • Never send a cold email again: Source better warm introductions and referrals, Fully leverage your team’s collective network, Always know the real relationship strength.

  • Smart Sheets uncover limitless flexibility: Customize over 1,000 points of data to surface potential deals faster, Manage your deal flow efficiently, Save for quick access and create reminder triggers.

  • Reminders and triggers: Forgetting to reply or follow up to an email could cost you. Custom triggers and automatic reminders ensure you never drop the ball.

  • You’re in control of your privacy: You get to choose what communications data is visible. Easily block email addresses or hide email body or subject line to ensure your communication is private.

Summary

  • Complete with core sales tools.

  • Full visibility into current opportunities in your sales pipeline.

  • Insights to grow your business.

  • User-friendly and easy to navigate controls.

  • Track and sort email automatically.

  • Integrate with the popular online and social media tools.

  • Powerful and unified sales contact card.

  • Easy access to call records, emails and notes.

  • Syncing of communication exchanges in one file.

  • Fast integration of your email account to Zendesk Sell to track customer interactions.

Pricing

Team

$19.00
1 user(s) / month
Included in plan:
  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM

Professional

$39.00
1 user(s) / month
Included in plan:
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage

Enterprise

$79.00
1 user(s) / month
Included in plan:
  • Predictive Sales Intelligence
  • Lead & Deal Scoring
  • Products & Price Book
  • Multiple Sales Pipelines
  • Role-Based Permissions

Elite

$159.00
1 user(s) / month

FAQs

    What is this service generally used for?
  • Affinity builds the most advanced, high-throughput infrastructure for syncing and understanding data from communication streams and 3rd-party sources. By classifying and learning from this data, we develop next-generation tools to power all relationship-driven industries and applications.

    *Relationship insights: Close deals faster, Get warm introductions from those with close relationships, Smarter meetings Always know who has talked to whom. Stay informed with up-to-date info before your next meeting.
    *Instant 360° rolodex: Automatically and retroactively surface every interaction your team has had and retain valuable data even if there’s a departure. Unearth institutional knowledge, Remove communication silos, Schedule smart triggers and reminders.
    *Never send a cold email again: Source better warm introductions and referrals, Fully leverage your team’s collective network, Always know the real relationship strength.
    *Smart Sheets uncover limitless flexibility: Customize over 1,000 points of data to surface potential deals faster, Manage your deal flow efficiently, Save for quick access and create reminder triggers.
    Reminders and triggers: Forgetting to reply or follow up to an email could cost you. Custom triggers and automatic reminders ensure you never drop the ball.
    *You’re in control of your privacy: You get to choose what communications data is visible. Easily block email addresses or hide email body or subject line to ensure your communication is private.

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • -LinkedIn
    -Email
    -Calendar

  • What platforms does this service support?
  • -All browsers, with a Gmail Chrome extension
    -All Email
    -iOS, Android

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Who are the main user groups of this service?
  • The main user groups include:
    -Venture Capital
    -Private Equity
    --Investment Banking
    -Commercial Real Estate
    -Enterprise Sales Teams

  • What are some applications this service is commonly used in tandem with?
  • -LinkedIn
    -Email
    -Calendar

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials, Tickets.

  • Does this service integrate with any other apps?
  • Integrations: Xero, MailChimp, Zendesk, Dropbox, Quote Roller, QuickBooks Online, HubSpot Marketing, Harvest, G Suite, Yesware, Facebook, Microsoft Outlook.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • What platforms does this service support?
  • This is a web-based software.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Microsoft Outlook, G Suite, and social media platforms.

  • What is this service generally used for?
  • Zendesk Sell is generally used for customer relationship management and sales management.

  • Does this service offer an API?
  • Yes, Zendesk offers RESTful API.

  • Who are the main user groups of this service?
  • Main users of this service are sales professionals and sales teams in small and medium-sized enterprises.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
201-500
Likes:
Followers:

Other

Who uses Affinity
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Zendesk Sell
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, French, German, Polish, Portuguese, Spanish
Regional Restrictions:
No restrictions.

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