Compare Affinity vs Bigin by Zoho CRM

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About Affinity

Affinity offers the insights you need to grow your most valuable relationships and discover untapped business opportunities through patented technology that structures and analyzes billions of data points across your team’s digital communications.

Affinity helps teams manage and grow their networks by unlocking introductions to key decision-makers and auto-populating pipelines to increase deal flow. Affinity also applies context to your team's contacts, so you always know who has talked to whom and why.

In any industry where success depends on maintaining high-touch relationships, Affinity allows you to get deeper insights into your network and finally eliminate manual data entry.

About Bigin by Zoho CRM

Having been in the CRM industry for 15 years, Zoho realized that small businesses need a simple yet powerful CRM solution that is easy-to-use combined with the right feature set to help them move away from using spreadsheets and other legacy tools. That's why Bigin was built as a dedicated CRM solution for small businesses that don't need all the complicated features that are typically associated with enterprise CRM systems.

With built-in telephony, email, multiple pipelines, workflow automation, and dashboards, small businesses can easily automate their day-to-day activities and streamline their customer communication in Bigin without any hassle.

Bigin is also the most affordable CRM in the market right now, priced at $7/user/month (when billed annually). Users need no training and can get started with a working CRM solution in under 30 minutes. Just like Zoho's other products, Bigin also comes with the latest enterprise-grade security and privacy standards inbuilt.

Here are some of the ways in which Bigin can help you:

  • Get a complete picture of your customer interactions in one view.
  • Make calls, send and receive emails from within CRM.
  • Automate key activities that are otherwise done manually.
  • Build multiple pipelines for distinct business operations.
  • Measure and analyze CRM data through customizable dashboards.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Relationship insights: Close deals faster, Get warm introductions from those with close relationships, Smarter meetings Always know who has talked to whom. Stay informed with up-to-date info before your next meeting.

  • Instant 360° rolodex: Automatically and retroactively surface every interaction your team has had and retain valuable data even if there’s a departure. Unearth institutional knowledge, Remove communication silos, Schedule smart triggers and reminders.

  • Never send a cold email again: Source better warm introductions and referrals, Fully leverage your team’s collective network, Always know the real relationship strength.

  • Smart Sheets uncover limitless flexibility: Customize over 1,000 points of data to surface potential deals faster, Manage your deal flow efficiently, Save for quick access and create reminder triggers.

  • Reminders and triggers: Forgetting to reply or follow up to an email could cost you. Custom triggers and automatic reminders ensure you never drop the ball.

  • You’re in control of your privacy: You get to choose what communications data is visible. Easily block email addresses or hide email body or subject line to ensure your communication is private.

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • * Single User
  • * Single Pipeline
  • * Built-in Telephony
  • * Zoho Desk Integration
  • * Mobile Apps for iOS & Android

Express

$7.00
1 user(s) / month
Included in plan:
  • * Multiple Pipelines
  • * Workflows
  • * Web Forms
  • * IMAP based Email
  • * Custom Dashboards

FAQs

    What is this service generally used for?
  • Affinity builds the most advanced, high-throughput infrastructure for syncing and understanding data from communication streams and 3rd-party sources. By classifying and learning from this data, we develop next-generation tools to power all relationship-driven industries and applications.

    *Relationship insights: Close deals faster, Get warm introductions from those with close relationships, Smarter meetings Always know who has talked to whom. Stay informed with up-to-date info before your next meeting.
    *Instant 360° rolodex: Automatically and retroactively surface every interaction your team has had and retain valuable data even if there’s a departure. Unearth institutional knowledge, Remove communication silos, Schedule smart triggers and reminders.
    *Never send a cold email again: Source better warm introductions and referrals, Fully leverage your team’s collective network, Always know the real relationship strength.
    *Smart Sheets uncover limitless flexibility: Customize over 1,000 points of data to surface potential deals faster, Manage your deal flow efficiently, Save for quick access and create reminder triggers.
    Reminders and triggers: Forgetting to reply or follow up to an email could cost you. Custom triggers and automatic reminders ensure you never drop the ball.
    *You’re in control of your privacy: You get to choose what communications data is visible. Easily block email addresses or hide email body or subject line to ensure your communication is private.

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • -LinkedIn
    -Email
    -Calendar

  • What platforms does this service support?
  • -All browsers, with a Gmail Chrome extension
    -All Email
    -iOS, Android

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Who are the main user groups of this service?
  • The main user groups include:
    -Venture Capital
    -Private Equity
    --Investment Banking
    -Commercial Real Estate
    -Enterprise Sales Teams

  • What are some applications this service is commonly used in tandem with?
  • -LinkedIn
    -Email
    -Calendar

FAQs

    What are some applications this service is commonly used in tandem with?
  • Email, and productivity applications

  • Does this service integrate with any other apps?
  • Yes. Integrations include G Suite, MS 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Flow, Zoho Meeting.

  • What is this service generally used for?
  • Tracking and managing day-to-day customer-centric operations.

  • Does this service offer an API?
  • No

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web app, mobile apps for iOS, and Android.

  • Who are the main user groups of this service?
  • Small/micro businesses, freelancers, and solopreneurs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12.5k

Other

Who uses Affinity
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Bigin by Zoho CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Danish, Czech, Bulgarian, English, French, Hebrew, Hindi, Hungarian, Croatian, Indonesian, German, Italian, Japanese, Korean, Russian, Chinese, Vietnamese, Spanish, Portuguese, Dutch, Polish
Regional Restrictions:
Worldwide

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