Compare AddressTwo CRM vs Bigin by Zoho CRM

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About AddressTwo CRM

Small business is about relationships. And not only customers...you have prospects, leads, partners, and more.

AddressTwo is a simple CRM that helps your business to generate new relationships, build existing relationships, and track your key relationships that matter most!

The key to success lives within your contacts. AddressTwo provides you with the tools to keep your prospects and clients organized and your communication history up-to-date. Bcc Addy on all outgoing emails, and let her auto populate your CRM with your email history for you. Use our Webforms, or integrate with your existing web or social media forms, to push all inquiries directly into the CRM.

Ever lost out on a deal or sale because you forgot to follow up? Our Task feature helps you remember important follow-ups so you are always on top of your game. Set a Task for calls, emails, administrative work and more, and have your to-do list ready and waiting for you every day. Complete a Task, and schedule a new Task within the same window, so you never forget again.

AddressTwo provides you with Simple CRM and Email Marketing in one solution! Simplify your Email Marketing with our drag and drop Templates and Automated Campaigns. Target each campaign with Lists and Queries, ensuring only relevant content is received by your audience. See which campaigns are successful by tracking your open and click rates for further benefits.

Easily customize your Pipeline with the desired fields relevant to your business processes. With the ability to see open opportunities at a glance, quickly review your proposals and quotes to make sure you are on track for your goals. Generate reports for company-wide and individual forecasting to better understand your successes…and not so successes.

Improve sales efficiency with our Lead Scoring feature within our Customer Relationship Accelerator plan. Anytime a prospect reacts to your email marketing, AddressTwo measures their level of engagement within the email, and on your website, updating their score in your CRM. Every time they return to your site outside an email, the scoring continues. Spend less time cold calling and more time contacting hot and warm leads!

Access free Video Tutorials online
View a list of Professional Training and Development Services
Wednesday Webinars!
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About Bigin by Zoho CRM

Having been in the CRM industry for 15 years, Zoho realized that small businesses need a simple yet powerful CRM solution that is easy-to-use combined with the right feature set to help them move away from using spreadsheets and other legacy tools. That's why Bigin was built as a dedicated CRM solution for small businesses that don't need all the complicated features that are typically associated with enterprise CRM systems.

With built-in telephony, email, multiple pipelines, workflow automation, and dashboards, small businesses can easily automate their day-to-day activities and streamline their customer communication in Bigin without any hassle.

Bigin is also the most affordable CRM in the market right now, priced at $7/user/month (when billed annually). Users need no training and can get started with a working CRM solution in under 30 minutes. Just like Zoho's other products, Bigin also comes with the latest enterprise-grade security and privacy standards inbuilt.

Here are some of the ways in which Bigin can help you:

  • Get a complete picture of your customer interactions in one view.
  • Make calls, send and receive emails from within CRM.
  • Automate key activities that are otherwise done manually.
  • Build multiple pipelines for distinct business operations.
  • Measure and analyze CRM data through customizable dashboards.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Simple CRM and Email Marketing for Small Business

Summary

    No key features associated with this application.

Pricing

Customer Relationship Management

$34.95
unlimited user(s) / month
Included in plan:
  • Unlimited Contact Storage
  • Record History & Schedule Tasks
  • Sales Pipeline

Pricing

Free

Free
Included in plan:
  • * Single User
  • * Single Pipeline
  • * Built-in Telephony
  • * Zoho Desk Integration
  • * Mobile Apps for iOS & Android

Express

$7.00
1 user(s) / month
Included in plan:
  • * Multiple Pipelines
  • * Workflows
  • * Web Forms
  • * IMAP based Email
  • * Custom Dashboards

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Video Tutorials, Blogs, Weekly Classes

  • Does this service integrate with any other apps?
  • Quickbooks, Facebook Ads, Shopify, AttachTwo, CallRail, ShipStation

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Outlook, Google

  • What is this service generally used for?
  • Web App, Windows, Macintosh

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • iOS, Android

FAQs

    What are some applications this service is commonly used in tandem with?
  • Email, and productivity applications

  • Does this service integrate with any other apps?
  • Yes. Integrations include G Suite, MS 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Flow, Zoho Meeting.

  • What is this service generally used for?
  • Tracking and managing day-to-day customer-centric operations.

  • Does this service offer an API?
  • No

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web app, mobile apps for iOS, and Android.

  • Who are the main user groups of this service?
  • Small/micro businesses, freelancers, and solopreneurs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses AddressTwo CRM
  • Personal
  • Freelance
  • Startups
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Bigin by Zoho CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Danish, Czech, Bulgarian, English, French, Hebrew, Hindi, Hungarian, Croatian, Indonesian, German, Italian, Japanese, Korean, Russian, Chinese, Vietnamese, Spanish, Portuguese, Dutch, Polish
Regional Restrictions:
Worldwide

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