Compare AddCharts vs Monique.io vs Zendesk

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Crozscore:

25%
what is this?
29%
interest falling

Crozscore:

30%
what is this?
50%
interest falling

Crozscore:

89%
what is this?
87%
63%
no significant changes
AddCharts screenshot Monique.io screenshot view 2 more Zendesk screenshot view 2 more

Software Description:

AddCharts adds live analytics to Intercom.io. See how your tags and segments change over time! Analyze all your Intercom data from a single dashboard and see the big picture of what's going on with your business.

Software Description:

Monique.io makes it super-easy to set up custom dashboards and alerting for the important system and business metrics sitting in your databases, APIs, logs, custom scripts, JSON files.

Similar products:

  • system monitoring software - focused on low-level server details and requiring a lot of work to create custom dashboards
  • reporting dashboards, dashboard frameworks - focused on pre-existing integrations - if you are not lucky to find one fitting your purposes, you will have to invest a lot of time to create a custom solution
  • Business Intelligence software - processes data from predefined data sources (like a database) - if it's not sufficient, you will have to find a different tool

Monique.io is a Swiss Army Knife of data visualization and alerting. It enables monitoring multiple disparate sources without a need for specific integrations.

Other features:

  • automatic (with the help of AI) parsing of SQL results, JSON (including nested documents), CSV, text, command output, ASCII tables, markdown and more

  • creating charts just by clicking the wanted values

  • multiple kinds of dashboard tiles: charts, tables, text values, markdown

  • alarms defined as Javascript code, with "dry run" mode allowing its testing and debugging

  • powerful "tags" feature, enabling automatic creation of a dashboard tile for each monitored entity (a server, a product, a customer)

  • dashboard sharing with a link

  • extra tools helping with monitoring unit test results, logfile events, HTTP endpoints, cron jobs, CPU usage

  • live-updating charts and dashboards - even when they are edited by multiple users at the same time

  • email, Slack, PagerDuty, webhook, web browser alarm notifications

  • API allows advanced integration (retrieving parsed data, storing intermediate state, setting alarms)

  • controlling access by creating team members accounts

  • a simple user interface and carefully crafted user experience

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Features:

Features:

  • Dashboard
  • Data Visualization
  • External Integrations
  • Multi-User
  • Notifications
  • Data Import
  • API
  • Data Export

Features:

  • Chat
  • Customer Management
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

FREE

Free
Included in plan:
  • Creating custom dashboards
  • Sharing a dashboard with a link

STARTUP

$25.00
5 user(s) / month
Included in plan:
  • Creating custom dashboards
  • Sharing a dashboard with a link
  • Defining alarms

BUSINESS

$150.00
30 user(s) / month
Included in plan:
  • Creating custom dashboards
  • Sharing a dashboard with a link
  • Defining alarms

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability? (e.g. teams)
  • Yes, the paid plans offer multi-user logins.

  • What are some applications this service is commonly used in tandem with?
  • Slack
    PagerDuty
    SQL databases
    API servers
    Linux servers

  • Does this service offer an API?
  • Yes, the API allows sending monitored data to Monique.io (usually without any preprocessing). Other API endpoints allow retrieving parsed reports (e.g. to integrate with other dashboard frameworks), setting alarm definitions, storing custom data and more.

  • What platforms does this service support? (e.g. native mobile apps)
  • Linux and other programming environments allowing making HTTP calls.

  • What is this service generally used for?
  • monitoring system-level metrics
    monitoring application-level metrics (SQL results, APIs, JSON data, CSV, text)
    monitoring KPIs
    integrating DevOps tasks with Slack and home-grown tools
    creating alerts on custom conditions

  • Does this service integrate with any other apps?
  • Alarm notifications can be synchronized with Slack and PagerDuty.

    The monitored data sent to Monique.io can come from a wide range of software: SQL databases, JSON APIs, command line tools, custom scripts and more.

  • Who are the main user groups of this service?
  • programmers / DevOps looking for better monitoring tools
    business / product owners wanting to track business metrics (KPIs), even when the metrics are hard or impossible to get using traditional solutions
    dashboard sharing function enables anyone outside the company to access a dashboard

  • Does this service offer guides, tutorials and or customer support?
  • The documentation includes user guides. A support email is available for any kind of questions.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
116

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
501-1000
Likes:
70.7k
Followers:
74.3k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Monique.io
  • Freelance
  • Startups
  • SMEs
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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