Compare AddCharts vs Zendesk

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Crozscore:

23%
what is this?
27%
interest falling

Crozscore:

87%
what is this?
84%
63%
interest falling
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Software Description:

AddCharts adds live analytics to Intercom.io. See how your tags and segments change over time! Analyze all your Intercom data from a single dashboard and see the big picture of what's going on with your business.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
112

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
501-1000
Likes:
75k
Followers:
74.8k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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