Compare AddCharts vs Klipfolio vs Vision Helpdesk

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Crozscore:

23%
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29%
interest falling

Crozscore:

88%
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55%
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Crozscore:

64%
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AddCharts screenshot Klipfolio screenshot view 1 more Vision Helpdesk screenshot view 3 more

Software Description:

AddCharts adds live analytics to Intercom.io. See how your tags and segments change over time! Analyze all your Intercom data from a single dashboard and see the big picture of what's going on with your business.

Software Description:

Klipfolio dashboards enable real-time visibility into the data and insights that matter most to your business, fuelling data-driven decision making and continual optimization.

With Klipfolio you can:

Connect to hundreds of data sources online and on premise, including web apps like Google Analytics, Salesforce and Quickbooks, cloud and on premise databases, FTP servers, files stored on hard drives, and more. Leverage a robust library of pre-built connectors and data visualizations, or build your own, from scratch.

Combine and manipulate data sources in an editor, writing formulas with Excel-like functions, math operations and statistics to build metrics that matter to your business.

Customize the design and configuration of data visualizations and dashboards, and deploy them via public or private links, or as images and pdfs, to share the story behind the numbers, internally or with the public.

Plans start at just $24/month for 5 users, and you can try it for free at Klipfolio.com.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

Features:

  • Dashboard
  • Data Visualization

Features:

  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Access to 400+ data sources: Connect to over 400+ data sources with our pre-built connectors or our open Web Accessible Resource connector.

  • Mashups: Ability to combine data from multiple data-sources into a single visualization.

  • Math: Dozens of functions and calculations to use on your data - from simple math to statistical functions.

  • 100+ pre-built visualizations: Get started in minutes by using our gallery of 100+ pre-built visualizations for 30+ cloud applications.

  • Freedom to Customize: Add your own logo; Customize the look, feel and functionality of visualizations and dashboards.

  • Easy Sharing: Share single visualizations or complete dashboards via PDFs, scheduled emails or private dashboard links.

  • Affordable Solution: Klipfolio is an affordable alternative to high priced BI tools. You won’t believe what you can build for just $20/user/month.

  • TV Mode: Rotate one or more dashboards on office TVs to keep your team on the same page.

  • Themes: Switch easily from white to black backgrounds, or create your own custom theme to suit your needs, preferences and brand.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Starting from: $7.00/month
  • Credit card required: N/A
  • SaaS License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download Recurring License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download One Time License:

    Help Desk Software – $150 /agent/one-time fee
    Satellite Help Desk (Multi Company) – $250 /agent/one-time fee
    Service Desk (ITIL-ITSM ) – $350/agent/one-time fee

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • You can connect your Klipfolio dashboard to 100s of popular web services including Google Analytics and Adwords, Salesforce, Twitter, Facebook, LinkedIn, Moz, Bitly, New Relic, Optimizely, Swrve, Stripe, Xero, Zoho and many more. See our integrations page for more details: http://klipfolio.com/integrations

  • What is this service generally used for?
  • Building and monitoring business dashboards in real-time.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • You can connect your Klipfolio dashboard to 100s of popular web services including Google Analytics and Adwords, Salesforce, Twitter, Facebook, LinkedIn, Moz, Bitly, New Relic, Optimizely, Swrve, Stripe, Xero, Zoho and many more. See our integrations page for more details: http://klipfolio.com/integrations

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability? (e.g. teams)
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support? (e.g. native mobile apps)
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
115

Publisher:

Founded:
2001
Based in:
Ottawa
Employees:
11-50
Likes:
19k
Followers:
4.68k

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21.4k
Followers:
1.68k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Klipfolio
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian
Regional Restrictions:
No restrictions.
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