Compare AddCharts vs HappyFox vs FinPro

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Crozscore:

24%
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27%
interest falling

Crozscore:

92%
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96%
61%
no significant changes

Crozscore:

6%
what is this?
interest falling
AddCharts screenshot HappyFox screenshot view 4 more FinPro screenshot view 1 more

Software Description:

AddCharts adds live analytics to Intercom.io. See how your tags and segments change over time! Analyze all your Intercom data from a single dashboard and see the big picture of what's going on with your business.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Software Description:

FinPro is a comprehensive, self-service, end-user reporting and upload software that allows you to consume your business information in Microsoft Excel. You can mix and match information from many data sources; such as ERP, GL, CRM and SQL databases.

FinPro works completely within Excel so there is no longer a need to export from other tools. Users can continue to leverage their existing Excel knowledge while accessing data with the click of a button. Customized security control rights to data, report components and reports, ensuring each user only has access to the information they should. Users have full control over data structure and layout. Changes can be made on the fly without having to worry about data integrity. Reporting is now only limited by your imagination.

FinPro removes the manual errors from Excel. Productivity is improved by providing a real-time, self-service tool for department users. Key reports updated with the most current data with the click of a button. End users are empowered with a friendly, non-technical solution. Software functions can be driven by shortcut keys & right-click menu customization. No programming necessary. Our team can work with you to deliver a personalized, turn-key implementation. And because FinPro is so easy to use, it can be learned quickly to have you up and running in no time.

Features:

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Features:

  • External Integrations
  • A/B Testing
  • Data Export
  • API
  • Conversion Tracking
  • Data Visualization
  • Data Import
  • Forecasting
  • Referral Tracking
  • Notifications
  • Multi-Site
  • Multi-User
  • Dashboard
  • Analytics
  • CRM Integration
  • Expense Tracking
  • Budgeting
  • Accounts Payable
  • Billing/Invoicing
  • Accounts Receivable
  • Balance Sheet
  • General Account Ledger
  • P&L
  • Multi-Currency

Summary:

    No key features associated with this application.

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

Full suite

$2,000.00
server(s) / month
Included in plan:
  • FinPro Planning & Reporting PLUS:
  • FinPro Analysis
  • Transaction-Level Detail
  • Consolidate Multiple Systems
  • Point and Click Drilldown Capability
  • Access to Massive Data Sets
  • Customizable Analysis Templates
  • Apply Personalized Filters and Restrictions

Planning

$1,500.00
server(s) / month
Included in plan:
  • FinPro Planning
  • FinPro Reporting PLUS:
  • Customized, Detail Driven Templates
  • Real-Time Data Collaboration
  • Version and Scenario Control
  • Upload Notification and Approval
  • Flexible Planning Approaches
  • Easy-to-Manage Backend Calculations

Reporting

$1,000.00
server(s) / month
Included in plan:
  • Premium Support
  • FinPro Reporting
  • Free Implementation*
  • Unlimited User Licenses
  • Customizable Reports
  • Hassle-Free Currency Conversion
  • Consolidate General Ledgers
  • Dynamic Report Updating
  • Apply User-Level Security

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What is this service generally used for?
  • Reporting, Planning, Budgeting, Forecasting, Analytics and Dashboarding

  • What platforms does this service support? (e.g. native mobile apps)
  • All general ledger and ERP systems

  • Who are the main user groups of this service?
  • Enterprise Corporate Finance Management and Executives

  • What are some applications this service is commonly used in tandem with?
  • Great Plains, Microsoft Dynamics, Dynamics SL, Nav, AX, SAP, Oracle, PeopleSoft, NetSuite, Sage, Epicor, Quickbooks

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes - multi upload; scenario analysis; version control

  • Does this service offer guides, tutorials and or customer support?
  • Train the trainer
    Support website
    FAQ

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
111

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
27.6k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses FinPro
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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