Compare AddCharts vs Desk.com vs Monique.io

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Crozscore:

27%
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29%
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Crozscore:

91%
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91%
54%
interest falling

Crozscore:

31%
what is this?
53%
interest falling
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Software Description:

AddCharts adds live analytics to Intercom.io. See how your tags and segments change over time! Analyze all your Intercom data from a single dashboard and see the big picture of what's going on with your business.

Software Description:

Grow your business, not your support queue.

Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

Software Description:

Monique.io makes it super-easy to set up custom dashboards and alerting for the important system and business metrics sitting in your databases, APIs, logs, custom scripts, JSON files.

Similar products:

  • system monitoring software - focused on low-level server details and requiring a lot of work to create custom dashboards
  • reporting dashboards, dashboard frameworks - focused on pre-existing integrations - if you are not lucky to find one fitting your purposes, you will have to invest a lot of time to create a custom solution
  • Business Intelligence software - processes data from predefined data sources (like a database) - if it's not sufficient, you will have to find a different tool

Monique.io is a Swiss Army Knife of data visualization and alerting. It enables monitoring multiple disparate sources without a need for specific integrations.

Other features:

  • automatic (with the help of AI) parsing of SQL results, JSON (including nested documents), CSV, text, command output, ASCII tables, markdown and more

  • creating charts just by clicking the wanted values

  • multiple kinds of dashboard tiles: charts, tables, text values, markdown

  • alarms defined as Javascript code, with "dry run" mode allowing its testing and debugging

  • powerful "tags" feature, enabling automatic creation of a dashboard tile for each monitored entity (a server, a product, a customer)

  • dashboard sharing with a link

  • extra tools helping with monitoring unit test results, logfile events, HTTP endpoints, cron jobs, CPU usage

  • live-updating charts and dashboards - even when they are edited by multiple users at the same time

  • email, Slack, PagerDuty, webhook, web browser alarm notifications

  • API allows advanced integration (retrieving parsed data, storing intermediate state, setting alarms)

  • controlling access by creating team members accounts

  • a simple user interface and carefully crafted user experience

Features:

Features:

  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Dashboard
  • Data Visualization
  • External Integrations
  • Multi-User
  • Notifications
  • Data Import
  • API
  • Data Export

Summary:

    No key features associated with this application.

Summary:

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

Summary:

    No key features associated with this application.

FREE

Free
Included in plan:
  • Creating custom dashboards
  • Sharing a dashboard with a link

STARTUP

$25.00
5 user(s) / month
Included in plan:
  • Creating custom dashboards
  • Sharing a dashboard with a link
  • Defining alarms

BUSINESS

$150.00
30 user(s) / month
Included in plan:
  • Creating custom dashboards
  • Sharing a dashboard with a link
  • Defining alarms

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability? (e.g. teams)
  • Yes, the paid plans offer multi-user logins.

  • What are some applications this service is commonly used in tandem with?
  • Slack
    PagerDuty
    SQL databases
    API servers
    Linux servers

  • Does this service offer an API?
  • Yes, the API allows sending monitored data to Monique.io (usually without any preprocessing). Other API endpoints allow retrieving parsed reports (e.g. to integrate with other dashboard frameworks), setting alarm definitions, storing custom data and more.

  • What platforms does this service support? (e.g. native mobile apps)
  • Linux and other programming environments allowing making HTTP calls.

  • What is this service generally used for?
  • monitoring system-level metrics
    monitoring application-level metrics (SQL results, APIs, JSON data, CSV, text)
    monitoring KPIs
    integrating DevOps tasks with Slack and home-grown tools
    creating alerts on custom conditions

  • Does this service integrate with any other apps?
  • Alarm notifications can be synchronized with Slack and PagerDuty.

    The monitored data sent to Monique.io can come from a wide range of software: SQL databases, JSON APIs, command line tools, custom scripts and more.

  • Who are the main user groups of this service?
  • programmers / DevOps looking for better monitoring tools
    business / product owners wanting to track business metrics (KPIs), even when the metrics are hard or impossible to get using traditional solutions
    dashboard sharing function enables anyone outside the company to access a dashboard

  • Does this service offer guides, tutorials and or customer support?
  • The documentation includes user guides. A support email is available for any kind of questions.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
116

Publisher:

Founded:
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Based in:
San Francisco
Employees:
-
Likes:
43.9k
Followers:

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Monique.io
  • Freelance
  • Startups
  • SMEs
Regional Restrictions:
No restrictions.
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