Compare AcuCall vs Voxbone vs VoiceXML IVR

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Crozscore:

82%
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80%
40%
interest falling

Crozscore:

47%
what is this?
19%
interest falling
AcuCall screenshot view 3 more Voxbone screenshot VoiceXML IVR screenshot view 5 more

Software Description:

The AcuCall comprehensive “Blended Call” Suite includes CRM, Dialer, ACD, IVR, IP-PBX, Recording, Scripting, Social, Chat, Email, and more. For “Big-Data” Enterprise customers, the AcuView Dashboard provides Multi-site/Multi-campaign Data Aggregation in Real-Time from a single view. English and Spanish language interface with HIPAA and PCI Certifications are standard to the platform.

Software Description:

Voxbone makes it unbelievably simple to set up and manage global business communications. Our on-demand virtual numbers, voice and SMS services allow businesses to move their telephony to the cloud and extend their reach into over 9,000 area codes in 60+ countries–at the touch of a button. Voxbone’s happy customers include Skype, Zoom, 8x8, Dialpad, Orange Business Services, Groupon, foodpanda, Deutsche Telekom, Telefónica, inContact and Serenova.

Software Description:

Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers.

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Supplier Management
  • Customer Management
  • Chat
  • Calendar Management
  • Lead Management
  • Marketing Automation
  • API
  • Softphone
  • Scheduling
  • Dashboard
  • Email Integration
  • Project Management
  • Notifications
  • Data Export
  • Data Import
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • Custom Data Forms
  • Call Recording
  • Multi-User

Features:

Features:

  • External Integrations
  • Call Disposition
  • Call Recording
  • Call Tracking
  • Multi-User

Summary:

  • Omni channel unified

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Yes, it's multi-user admin. The front panel can be configured for several users and specific permissions.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this product is provide with online guides, tutorials and customer support.

  • Does this service offer an API?
  • This platform works with VoiceXML W3C standard scripting.

  • Does this service integrate with any other apps?
  • Most existing SIP platforms like IP PBX or Call Center Software Suites.

  • What platforms does this service support?
  • This platform is ready to connect with SIP trunking to an IP PBX or work standalone with SIP inbound numbering.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's multi-channel and multi-tenant.

  • What is this service generally used for?
  • Create telephony voice self-services, call routing automation, speech recognition, text-to-speech services and natural language.

  • What are some applications this service is commonly used in tandem with?
  • Most Text-to-Speech and Speech-Recognition engines and cloud API.

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Brussels
Employees:
51-200
Likes:
Followers:
4.66k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
78
Followers:
10.1k

Other:

Who uses AcuCall
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Voxbone
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses VoiceXML IVR
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
Available for all countries
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