Compare AcuCall vs Tenfold vs Infobip

More Information More Information More Information

Crozscore:

92%
what is this?
95%
39%
interest rising

Crozscore:

82%
what is this?
41%
no significant changes
AcuCall screenshot view 3 more Tenfold screenshot Infobip screenshot

Software Description:

The AcuCall comprehensive “Blended Call” Suite includes CRM, Dialer, ACD, IVR, IP-PBX, Recording, Scripting, Social, Chat, Email, and more. For “Big-Data” Enterprise customers, the AcuView Dashboard provides Multi-site/Multi-campaign Data Aggregation in Real-Time from a single view. English and Spanish language interface with HIPAA and PCI Certifications are standard to the platform.

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Software Description:

Infobip is the world’s leading global communications platform that connects businesses to customers over SMS, voice, push, OTT chat, and email.
With just one API call you can reach, engage and monetize customers and subscribers around the world, through the unique mix of messaging services.

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Supplier Management
  • Customer Management
  • Chat
  • Calendar Management
  • Lead Management
  • Marketing Automation
  • API
  • Softphone
  • Scheduling
  • Dashboard
  • Email Integration
  • Project Management
  • Notifications
  • Data Export
  • Data Import
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • Custom Data Forms
  • Call Recording
  • Multi-User

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Features:

  • Custom Data Forms
  • Multi-User
  • History/Version Control
  • External Integrations
  • Data Export
  • Data Import
  • Contact Management
  • Click-to-Dial
  • Password & Access Management
  • SMS
  • Chat
  • Scheduling
  • Call Tracking
  • Notifications
  • API

Summary:

  • Omni channel unified

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
19.3k
Followers:

Other:

Who uses AcuCall
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Infobip
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Spanish, Portuguese, French, Italian, Russian, Turkish, Swedish, Arabic, Danish, Latvian, Lithuanian, Thai
Regional Restrictions:
No restrictions.
Back to top