Compare Act! vs Bigin by Zoho CRM

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Act!

 876 ratings CRM

Bigin by Zoho CRM

 19 ratings CRM
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About Act!

Act! provides small and midsized enterprises with contact management and marketing automation solution. Users no longer need spreadsheets or document files to take notes, manage clients, control customer database, and track cooperation.

Customer relations have the essential impact on sales results, and now business owners can control the whole process form one customizable interface. Act! provides them with a complete solution to lead data and pending opportunities.

This service also offers follow-up actions, scheduling, emailing functions, and smart contact lists. Sales managers can follow and align execution and pipeline efficiency with comprehensive dashboard and reports.

The Marketing Automation allows to segment contacts, create and send targeted email campaigns, and prioritize hot leads.

About Bigin by Zoho CRM

Having been in the CRM industry for 15 years, Zoho realized that small businesses need a simple yet powerful CRM solution that is easy-to-use combined with the right feature set to help them move away from using spreadsheets and other legacy tools. That's why Bigin was built as a dedicated CRM solution for small businesses that don't need all the complicated features that are typically associated with enterprise CRM systems.

With built-in telephony, email, multiple pipelines, workflow automation, and dashboards, small businesses can easily automate their day-to-day activities and streamline their customer communication in Bigin without any hassle.

Bigin is also the most affordable CRM in the market right now, priced at $7/user/month (when billed annually). Users need no training and can get started with a working CRM solution in under 30 minutes. Just like Zoho's other products, Bigin also comes with the latest enterprise-grade security and privacy standards inbuilt.

Here are some of the ways in which Bigin can help you:

  • Get a complete picture of your customer interactions in one view.
  • Make calls, send and receive emails from within CRM.
  • Automate key activities that are otherwise done manually.
  • Build multiple pipelines for distinct business operations.
  • Measure and analyze CRM data through customizable dashboards.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Opportunity Management

  • Contact and Activity Management

  • Sales and Opportunity Tracking

  • Email Marketing

  • Integration and Automation

Summary

    No key features associated with this application.

Pricing

Act! Growth Suite Professional

$79.00
1 user(s) / month
Included in plan:
  • Full-featured CRM
  • Essential Marketing Automation with 10,000 emails/mo
  • Standard Support

Act! Growth Suite Premium

$199.00
1 user(s) / month
Included in plan:
  • Full-featured CRM
  • Complete Marketing Automation with 50,000 emails/mo
  • Time-saving Premier Support

Act! Growth Suite Ultimate

$399.00
1 user(s) / month
Included in plan:
  • Full Feature CRM
  • Advanced Marketing Automation with 100,000 emails/mo
  • VIP Ultimate Support

Act! CRM

$35.00
1 user(s) / month
Included in plan:
  • Full Feature CRM

Pricing

Free

Free
Included in plan:
  • * Single User
  • * Single Pipeline
  • * Built-in Telephony
  • * Zoho Desk Integration
  • * Mobile Apps for iOS & Android

Express

$7.00
1 user(s) / month
Included in plan:
  • * Multiple Pipelines
  • * Workflows
  • * Web Forms
  • * IMAP based Email
  • * Custom Dashboards

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • This software is used for customer relationship management and marketing automation.

  • What are some applications this service is commonly used in tandem with?
  • Act! is most commonly used in tandem with MS Office and G Suite apps.

  • Does this service offer an API?
  • Yes, there is an API offered.

  • Who are the main user groups of this service?
  • Main users of Act! are small and medium-sized enterprises.

  • Does this service integrate with any other apps?
  • Integrations available: Dropbox, Microsoft Office 365, G Suite, LinkedIn, Facebook, Microsoft Outlook, iCloud,
    Campaign Monitor, Constant Contact, Google Apps for Work, SalesNexus, Evolve IP Phone System, SpitFire, HomeTrak, CloudCallClick, 8×8 Virtual Contact Center.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, FAQs, Community, Knowledge Base.

  • What platforms does this service support?
  • Act! is, depending on a pricing plan, either desktop or cloud-based platform.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Email, and productivity applications

  • Does this service integrate with any other apps?
  • Yes. Integrations include G Suite, MS 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Flow, Zoho Meeting.

  • What is this service generally used for?
  • Tracking and managing day-to-day customer-centric operations.

  • Does this service offer an API?
  • No

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web app, mobile apps for iOS, and Android.

  • Who are the main user groups of this service?
  • Small/micro businesses, freelancers, and solopreneurs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:
5.85k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Act!
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French
Regional Restrictions:
No restrictions.

Other

Who uses Bigin by Zoho CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Danish, Czech, Bulgarian, English, French, Hebrew, Hindi, Hungarian, Croatian, Indonesian, German, Italian, Japanese, Korean, Russian, Chinese, Vietnamese, Spanish, Portuguese, Dutch, Polish
Regional Restrictions:
Worldwide

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