Compare Accelo vs Bric vs SherpaDesk

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Crozscore:

84%
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76%
38%
no significant changes

Crozscore:

59%
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36%
interest falling

Crozscore:

81%
what is this?
60%
35%
interest rising
Accelo screenshot view 4 more Bric screenshot view 5 more SherpaDesk screenshot view 5 more

Software Description:

If you want to grow your business, you need a system, not a collection of tools. Accelo makes it easy to manage all of your client work, from prospect to payment, and everything in between. With powerful features like automatic email capture, automated time sheets and intelligent business processes that alert you if things are going off track so you can forecast the future and make sure you never get lost. Accelo allows you to focus on more important things (like growing your business) and gives you more time to do the work that you and your clients love. Try it now for free!

Software Description:

Designed for creative teams Bric combines project planning, time tracking, and task management to automatically analyze your employee utilization and financial performance.

Using data from timesheets and project plans, Bric provides you with analytics on employee utilization, capacity, scheduling conflicts, and financials. This way, Bric helps you accurately plan your team’s calendar, thereby enabling you to confidently get back to do the work you love.

Additionally, Bric automatically finds patterns in your team’s timesheets, which are then used to recommend more accurate project plans. Bric provides the following unrivaled features for a monthly subscription per managed employee.

  • Project Planning. Bric alerts you to schedule conflicts, calculates charges, and recommends more accurate project plans.
  • Project Management. Irrespective of what happens, Bric provides you with tools to identify changes and respond accordingly.
  • Task Management. Know what is finished, in progress and what needs to be done. With time and tasks side-by-side, you are enabled to deliver tasks on time and on budget.
  • Time Tracking. Bric allows your team to track time, and compare your planned and tracked time side-by-side.
  • Reports. Bric is your company’s information hub—alerting you to potential issues and opportunities.

In addition to a great user interface we provide the following:

  • On boarding. When you sign-up for Bric you receive a series of emails to help you get started and learn about Bric's features. Our goal is to help you make the most of Bric.
  • Documentation. Search and browse the support documentation on our website. We have documentation including videos for all but the newest Bric features.
  • Tooltips. In addition to documentation, each part of Bric contains explanations. In the app, you can click on question marks to get more details, and we provide detailed explanation of menu options so you know exactly what you are choosing.
  • Chat. Ask questions using chat — available on our website and in the app. The Bric team is there to help. Our standard support hours are Monday through Friday 9am to 7pm CDT. If we aren't there leave us a message and your email, and we will respond as quickly as possible.

You won't be charged extra for support, it is included in your monthly subscription. We are here to help you build your business.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Features:

  • Call Tracking
  • Task Scheduling/Tracking
  • Gantt Charts
  • Google Apps Integration
  • Contact Sharing
  • Forecasting
  • Batch Permissions & Access
  • Budgeting
  • Customer Management
  • Time Management
  • Lead Management
  • Lead Scoring
  • Data Visualization
  • Email Integration
  • Scheduling
  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • File Sharing
  • File Transfer
  • 2-Factor Authentication
  • External Integrations
  • Project Management
  • Notifications
  • API
  • Multi-User
  • Data Import
  • Data Export

Features:

  • P&L
  • Employee Database
  • Time Management
  • Vacation Calendar
  • Timesheets
  • Budgeting
  • Project Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Export
  • Forecasting
  • Data Visualization
  • API

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Summary:

  • It's the cloud, it's automation, it's machine learning, it's accelerating your business; it's Accelo.

  • Manage your entire business from one simple place.

  • From prospect to payment, automate your processes and gain the visibility you need to grow your business.

Summary:

  • Real Time Financials by Client, Project, Person and Role

  • Track Employee Utilization in Real Time

  • Compare Your Estimates to Tracked Time

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

Plus

$19.00
1 user(s) / month
Included in plan:
  • Smart CRM & Email Tracking
  • Sales Tracking
  • Email Campaigns
  • Tasks, Notes & Attachments
  • Client Portal
  • Quotes

Premium

$39.00
1 user(s) / month
Included in plan:
  • Smart CRM & Email Tracking
  • Sales Tracking
  • Email Campaigns
  • Tasks, Notes & Attachments
  • Client Portal
  • Quotes
  • Unlimited Custom Sales Types
  • Customized Business Processes
  • Automated Triggers & Notifications
  • Team Scheduling
  • Retainer Management

Standard

$7.00
1 user(s) / month
Included in plan:
  • Full access to Bric plus all future feature releases.

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

FAQs:

    Does this service offer an API?
  • Accelo offers an API with a community of clients tinkering away on our platform.

  • What are some applications this service is commonly used in tandem with?
  • Accelo is normally used in tandem with Marketing Automation platforms such as HubSpot.

  • What platforms does this service support?
  • Accelo is web-based and can be accessed by any web browser along with native mobile apps on iOS and Android.

  • Who are the main user groups of this service?
  • Accelo's main user groups are Professional Service oriented businesses.

  • What is this service generally used for?
  • Accelo is generally used to manage workflow from prospect to payment.

  • Does this service integrate with any other apps?
  • Accelo offers integration with: G Suite, Office 365, Xero, QuickBooks, Saasu, Salesforce.com, Twitter, Campaign Monitor, MailChimp, Jira, Stripe, Authorize.Net, MAXfocus, Kaseya Network Monitor, Continuum, PayPal, Zapier, HubSpot, Slack, typeform.com, Eventbrite, Intercom, Airtable, and Wufoo.

  • Does this service offer multi-user capability (e.g. teams)?
  • Accelo is solution built for teams with a focus on collaboration and visibility.

  • Does this service offer guides, tutorials and or customer support?
  • Accelo offers a robust user guide, and a very active sales and success team who are available around the clock to provide a better look at our solution or provide support.

FAQs:

    Does this service integrate with any other apps?
  • We do not offer any native intentions. However, we do offer a Public API that you can use to integrate Bric with other application. Documentation is available in the footer of our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Bric helps you maintain security by providing a setting that gives you the power of allowing or disallowing access to crucial data. When inviting people to use Bric, you have the option of setting these restrictions how you see fit.

    Here’s how it breaks down for Access Levels:
    * Employee – These members have the ability to track their own time, view projects plans, and use the calendar. However, they have no access to financial data.
    * Manager – Members in this role can adjust each employee’s hours, plan projects, and view reports, along with an optional ability to view financial data.
    * Admin – This is a member with full access to the Bric account, including company settings and financial information.

  • What is this service generally used for?
  • Bric is used to plan and track time across teams with multiple people working on multiple projects. Bric allows you to break projects down by weeks, hours, dollars, and deliverables, and then monitor progress to completion making changes as necessary.

    Bric is short for fabric. Because it is tool for weaving your people and project together. The tighter the weave the greater your employee utilization, and the higher your profitability.

  • Does this service offer guides, tutorials and or customer support?
  • Bric's mission is to help you get back to the work you love. We know how hard it is to run a business. That is why we have made Bric intuitive to setup and use. Typically companies can get setup and start using Bric in less than a day. In addition to a great user interface we provide On boarding, Documentation, Tooltips, and Chat.
    You won't be charged extra for support, it is included in your monthly subscription. We are here to help you build your business.

  • What are some applications this service is commonly used in tandem with?
  • Before Bric, most people use Excel and Whiteboards to manage their team's time and project calendars. Eventually this manual process becomes frustrating and they decide to upgrade to Bric.

  • What platforms does this service support?
  • Bric is a web application that can be accessed in any web browser. Bric is optimized to be used at your desktop since that is where the majority of our users do their work.

  • Does this service offer an API?
  • Bric offers a Public API; documentation can be found on our website in the footer. Bric's API allows you to integrate Bric with the applications that you already use. You can write your own integration, or hire us to develop the integration. Please contact us to request a quote.

  • Who are the main user groups of this service?
  • Bric is used by professional service teams. Partners and Managers use Bric to plan projects, assign people, and monitor progress. Employees use Bric to track time and view project plans.

    Bric is designed for teams working on long-term projects spanning from several weeks up to a year. Most of our users employ teams of designers, developers, consultants, architects, engineers, auditors, and lawyers.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
364
Followers:
125

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:

Other:

Who uses Accelo
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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