Compare Accela vs Hellotracks

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Software Description:

The Accela platform is a trusted cloud-based SaaS for government bodies and agencies that unifies departments and provides real-time, data to automate and streamline civic processes. It is one of the leading civic engagement solutions for government available on the market.

Accela connects public sector with citizens, partners, believing that the public engagement makes the difference in thriving democracy. The platform also offers APIs and native mobile apps, that improve the workflow of field operations, track activities, and create the two-way flow of data.

Main capabilities of the platform are: Streamline of services; Improved access to information; Open architecture; Speed innovation and implementation; Improved efficiencies with field workers; Citizens engagement; Consolidation of legacy systems; and Collaboration.

Software Description:

Hellotracks is a location-based service that runs as a mobile and web app. Offering your mobile and office employees greater visibility and control of all activities occurring in the field. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information and customer notifications to track the arrival of the service all real-time.

Features:

  • Notifications
  • Forecasting
  • External Integrations
  • Data Export
  • Budgeting
  • Data Import
  • Government
  • API

Features:

  • Multi-User
  • Notifications
  • API
  • Data Export
  • Data Import
  • Scheduling
  • Dashboard
  • Calendar Management

Summary:

  • Streamline and accelerate services

  • Improve access to information

  • Benefit from open architecture

  • Speed innovation and implementation

  • Improve efficiencies with field workers

  • Engage citizens

  • Consolidate legacy systems

  • Collaborate and engage with customers, peers and Accela staff

  • Transparency, trust and a voice in the community

  • Programming Interfaces (APIs) and Software Development Kits (SDKs)

Summary:

  • Real-time location

  • Route optimization

  • Auto-dispatch

  • Job management

  • Signature and picture capture

  • Auto-check-ins/out register (unlimited geofences)

  • Unlimited reporting

  • Detailed location history

  • Real-time progress of all activites ocurring in the field

Hellotracks Business

$10.00
1 user(s) / month
Included in plan:
  • Real-time location
  • Location history
  • Geofencing
  • Forms
  • No contract or hidden fees
  • Dispatch

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Videos, Webinars, Online Support, Phone Support, Email Support.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform with native Android and iOS apps.

  • Who are the main user groups of this service?
  • The main users of Accela are government agencies.

  • Does this service integrate with any other apps?
  • Integrations: E-Plansoft, Facebook, Twitter, Sidwell.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used as a civic engagement solution for government.

FAQs:

    Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes users can access to our knowledge base.

  • Who are the main user groups of this service?
  • Businesses with a field staff and the need to coordinate service delivery in real-time. Hellotracks is ideal for companies offering installation and maintenance services as well as distribution.

  • What is this service generally used for?
  • Ideal to schedule and manage their service delivery in a simple, cost effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information; and customer notifications to track the arrival of the service all real-time.

    Within a matter of minutes users can start recording staff routes, schedule and dispatch jobs, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks also boosts staff engagement and performance by measuring and presenting them as game elements.

    Our customers include businesses offering services for repair and maintenance, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it will support as many field staff and teams that the organization requires.

  • What platforms does this service support?
  • Operators can access the dashboard from any computer, dispatcher and field staff access the native mobile applications from their smartphones (iOS and Android).

Publisher:

Founded:
-
Based in:
San Ramon
Employees:
201-500
Likes:
725
Followers:
2.32k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Accela
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Hellotracks
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, German
Regional Restrictions:
No restrictions.
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