Compare Ability CCS OMS vs Shopgate

About Ability CCS OMS

Successful, growing mid-market single-channel and multi-channel retailers recognize the importance of a robust and scalable order management system. Ability CCS serves as a central hub to ensure efficiency, profitable workflow, and on time execution of every order. Ability CCS goes beyond basic order management and handles the entire life-cycle of your daily business operations—from sourcing your inventory to depositing funds from completed orders. Ability CCS is a PA-DSS validated application for payment security, which delivers the functionality you need to sell across sales channels (e-commerce, call center/catalog, brick & mortar stores, and Amazon), and is flexible to work with 3rd party applications.

Ability's in-house development team is available for any custom work if needed. We have a deep bench of direct commerce industry experts and we actually are users of our own software. Our Professional Services team implements our software, so no need for a 3rd party implementer. We offer both Cloud and On-Premise deployment options. The choice is yours.

Ability CCS OMS offers multi-user capabilities by providing an assignment to users with roles and rights.

User Rights: Accessing screens, reports, and other system functionality are all User Rights which are assigned within CCS OMS. Anything a User would be allowed to view, modify, print, select, or anything else is considered a ‘Right’.

User Roles:
When a defined group of Users is assigned the same system access Rights, this is referred to as User Role.
The User Role name is usually based on a specific job function (manager, call center support, order entry representative, administrator, etc.).

• Users can be assigned to a different Role at any time.
• Rights can be customized for an individual User within their assigned Role.
• Users can be assigned to more than one Role at a time.
• The system includes pre-defined Roles of Admin, Manager, and User which can be customized.

About Shopgate

Digitalisation does not stop for anyone. Retailers are facing major challenges and tasks, while the demands of their own clientele are changing. More and more people today demand omnichannel solutions as a matter of course, such as merchandise availability from local branches online, a reservation of local items directly at the swipe of a finger or shipping and return options that not only protect the wallet but also the environment.
Shopgate GmbH supports brick and mortar stores in Germany, Europe and the USA in the implementation and introduction of all these offers. The heart of the offer is a versatile omnichannel suite, which can be used flexibly as software as a service and middleware. This enables retailers to become omnichannel retailers in a short time without having to replace existing systems and structures.

Features

• API
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Inventory Tracking
• Lead Management
• Lead Scoring
• Multi-User
• Notifications
• Supplier Management
• Shipping Management
• Order management
• BitCoin
• SAP Integration
• Route Optimization

Features

• API
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Inventory Tracking
• Lead Management
• Lead Scoring
• Multi-User
• Notifications
• Supplier Management
• Shipping Management
• Order management
• BitCoin
• SAP Integration
• Route Optimization

Summary

• • Inventory Management, Order Management for Mid-market Direct Commerce Retailers

• • Handles All Functions Of Your Commerce Operation

• • Warehouse Automation with Wireless RF Technology for Efficient Pick/Pack/Ship

• • Point-of-Sale (POS)

• • Extensive Direct Commerce Features including Unlimited Personalization, Kits, Styles

• • Customer, Vendor Management

• • Seamless Integration to/from Ecommerce

• • Extensive Reporting

• • Cloud or On-premise

• • 100% US based Direct Commerce Software & Services Company

Summary

• ROPIS

• BOPIS

• Endless Aisle

• Clienteling

• Shopping App

• Ship-from-Store

• Return-in-Store

• Store availability

Pricing

FAQs

Does this service integrate with any other apps?
• • Ecommerce: Integrated out-of-the-box with Ability SmartSite Ecommerce Platform; Magento v2; and other 3rd party ecommerce systems via batch file transfer
  • Financials: Microsoft Dynamics GP (Ability is an authorized reseller and service provider); and other 3rd party financials systems via batch file transfer
  • Payment: Paymentech; Vantiv; PayPal; Argus; Authorize.Net; OpenEdge PayPros; TransFirst
  • Shipping Systems: Manifesting is all done on 3rd party systems. We can interface with any 3rd part system that has ODBC connectivity, such as: UPS Worldship, UPS Worldship AutoXML, Fedex, Shiptec, Harveysoft CPS, Clippership, and Agile.
Does this service offer multi-user capability (e.g. teams)?

• Ability CCS OMS offers multi-user capabilities by providing an assignment to users with roles and rights.

Who are the main user groups of this service?

• Our main user groups include: Retail Operations, Merchandising, Marketing, Warehouse, Accounting, Brick and Mortar Stores, and Call Centers.

Does this service offer guides, tutorials and or customer support?

• Ability Commerce provides the following, included in the monthly SaaS fees:

  • Online documentation
  • Training
  • Customer Support: Online support; Access to a live Ability Commerce USA-based support technician during business hours (9:00 a.m. to 6:00 p.m. EST) and 24x7 support for production stopping incidents.
What are some applications this service is commonly used in tandem with?

• Ability CCS OMS is commonly used in conjunction with Ecommerce, Financials, Payment, and Shipping systems.

What is this service generally used for?

• This is an inventory and order management software solution for mid-market single & multi-channel retailers, enabling a great online and offline customer experience with optimized back-office workflow. The solution also includes warehouse management system capabilites with RF support for wireless warehousing and POS features for retailers with brick and mortar stores.

Does this service offer an API?

• Ability Commerce has an API to enable data exchange between Ability applications and will be rolling out a published API by 2018.

What platforms does this service support?

• Microsoft

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Other

• Enterprises

• Windows

Other

• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android