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About Abhisi

Abhisi lets you provide timely personalized support to your customers while being incredibly simple to use for you and your team.

If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you.

Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

About Desk.com

Grow your business, not your support queue.

Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

About Help Scout

Help Scout features many functions typical for other help desk services, with an addition of personalized customer experience, just like any normal email.

Customers don't need to roam in a bulky ticket portal, or to bother with login credentials to get their issues resolved. Help Scout provides inbox, that each user shares with the team, enabling collaboration for support whenever a request arrives.

Simultaneously, it eliminates the complexities other help desk solutions usually bring, and makes responding to emails and team collaboration easy and plain. It smoothly integrates with other apps and business systems.

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Summary

    No key features associated with this application.

Summary

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

Summary

  • Create multiple mailboxes for each shared email address.

  • Help Scout’s collaboration features keep everyone on the same page.

  • Simple automation system based on if/then logic.

  • Measure team performance, spot trends to prevent issues, and monitor customer happiness.

  • Every customer has an auto-populated, editable profile.

  • Customer satisfaction ratings.

  • Phone calls and voicemails.

  • Collision detection.

Pricing

Abhisi Standard

$9.00
1 user(s) / month
Included in plan:
  • 2 Mailboxes
  • 5 Agents
  • 1 Knowledge Base
  • 5 GB Storage Space
  • Message Viewed / Opened Tracking
  • Quick Replies
  • Auto Responder
  • Automations (Workflows)
  • Multiple Language Support
  • Full 24x7 Support

Abhisi Professional

$19.00
1 user(s) / month
Included in plan:
  • All Standard Plan Features Plus
  • Unlimited Mailboxes
  • up to 100 Agents
  • 2 Knowledge Bases
  • Unlimited Storage Space
  • 5 Facebook Pages
  • 5 Twitter Pages
  • Full Reports
  • Access to API
  • Agent Collision Detection
  • Customer Happiness Ratings
  • Full 24x7 Support

Abhisi Business

$49.00
1 user(s) / month
Included in plan:
  • All Professional Features Plus
  • Unlimited Mailboxes
  • Unlimited Agents
  • 5 Knowledge Bases
  • Unlimited Storage Space
  • 10 Facebook Pages
  • 10 Twitter Pages

Pricing

Basic

$12.00
1 user(s) / month
Included in plan:
  • Up to 10 Users
  • 1 limited Docs knowledge base
  • Reports (30 days of history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App

Standard

$20.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • 5 Mailboxes
  • 1 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access

Plus

$35.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited messages & storage
  • Unlimited Mailboxes
  • 3 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions
  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations
  • API Access
  • Salesforce Integration
  • JIRA Integration
  • HubSpot Integration
  • SAML Single Sign-on
  • Teams
  • Custom fields
  • HIPAA Compliance

FAQs

    What is this service generally used for?
  • Abhisi is the easiest to use and the most cost effective way to provide timely and friendly support and care to customers.

  • Does this service offer guides, tutorials and or customer support?
  • Abhisi provides full 24/7 customer support along with online knowledge base documents.

  • Who are the main user groups of this service?
  • Small to medium businesses that have a web presence and need to provide support service to customers.

  • Does this service integrate with any other apps?
  • Abhisi provides integrations with Twitter, Facebook, Shopify, and many others.

  • What are some applications this service is commonly used in tandem with?
  • Abhisi does not rely on any other apps and can be used as a stand alone product without using any other apps or services.

  • Does this service offer an API?
  • A full API is available.

  • What platforms does this service support?
  • Support all web browsers on all platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Abhisi supports multiple users at scale.

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
  • Help Scout supports web-based platforms in addition to Android and iOS.

  • Who are the main user groups of this service?
  • Main users of this service are small businesses, medium-sized enterprises, and small teams within larger organizations.

  • Does this service integrate with any other apps?
  • Help Scout integrates with more than 50 applications, including:

    Wordpress, BigCommerce, Snap Engage, Hubspot, Salesforce, Jira, Slack, MailChimp, Shopify, Olark, Capsule, Webhooks, Pipedrive, Highrise, WooCommerce, and others.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Help Scout is frequently used in tandem with marketing and CRM platforms.

  • What is this service generally used for?
  • It is used as a powerful help desk application with personalized customer experience.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Help Scout offers:

    Email Support, Knowledge Base, Phone Support, Video Tutorials, Help Desk, and Help Docs

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:
0

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Abhisi
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Desk.com
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other

Who uses Help Scout
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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