Abhisi lets you provide timely personalized support to your customers while being incredibly simple to use for you and your team.
If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you.
Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.
About Desk.com
Grow your business, not your support queue.
Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.
Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.
With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.
About Service Creatio
Service Creatio is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.
Сustomer center
The best fit for companies that are looking to manage omni-channel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels
Features:
Product Features
360° customer view
Case management
Problem management
Service catalogue management
Knowledge management
Service level agreement
Feedback management
Omni-channel communications
Field service
Customer portal
ITIL processe
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Features
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Time Management
Summary
No key features associated with this application.
Summary
Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.
Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.
Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.
Help customers to help themselves with a self-service site built through Desk.com
Summary
No key features associated with this application.
Pricing
Abhisi Standard
$9.00
1 user(s) / month
Included in plan:
2 Mailboxes
5 Agents
1 Knowledge Base
5 GB Storage Space
Message Viewed / Opened Tracking
Quick Replies
Auto Responder
Automations (Workflows)
Multiple Language Support
Full 24x7 Support
Abhisi Professional
$19.00
1 user(s) / month
Included in plan:
All Standard Plan Features Plus
Unlimited Mailboxes
up to 100 Agents
2 Knowledge Bases
Unlimited Storage Space
5 Facebook Pages
5 Twitter Pages
Full Reports
Access to API
Agent Collision Detection
Customer Happiness Ratings
Full 24x7 Support
Abhisi Business
$49.00
1 user(s) / month
Included in plan:
All Professional Features Plus
Unlimited Mailboxes
Unlimited Agents
5 Knowledge Bases
Unlimited Storage Space
10 Facebook Pages
10 Twitter Pages
Pricing
service enterprise
$50.00
1 user(s) / month
Included in plan:
Unified customer database
Service catalogue
Business process management
Contact center
Service level management
Configuration management
Case management
Request management
Problem management
Knowledge management
Change management
Release management
Synchronization and integration
System designer
Omni-channel communications
customer center
$35.00
1 user(s) / month
Included in plan:
Unified customer database
Omnichannel communications
Service catalogue
Business process management
Contact center
Case management
Knowledge management
Synchronization and integration
System designer
FAQs
What is this service generally used for?
Abhisi is the easiest to use and the most cost effective way to provide timely and friendly support and care to customers.
Does this service offer guides, tutorials and or customer support?
Abhisi provides full 24/7 customer support along with online knowledge base documents.
Who are the main user groups of this service?
Small to medium businesses that have a web presence and need to provide support service to customers.
Does this service integrate with any other apps?
Abhisi provides integrations with Twitter, Facebook, Shopify, and many others.
What are some applications this service is commonly used in tandem with?
Abhisi does not rely on any other apps and can be used as a stand alone product without using any other apps or services.
Does this service offer an API?
A full API is available.
What platforms does this service support?
Support all web browsers on all platforms.
Does this service offer multi-user capability (e.g. teams)?
Abhisi supports multiple users at scale.
FAQs
No FAQs associated with this application.
FAQs
What is this service generally used for?
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage omnichannel communications
Personalize communications with your clients using service Creatio.
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Work is a pleasure with Service Creatio clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What are some applications this service is commonly used in tandem with?
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer an API?
Creatio (formerly bpm'online) provides open configuration and extensive API to allow any customizations and integrations required for your business.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:
0
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.97k
Other
Who uses Abhisi
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses Desk.com
Startups
SMEs
Enterprises
Desktop Platforms:
Web App
Regional Restrictions:
No restrictions.
Other
Who uses Service Creatio
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, Portuguese, French, German