Compare 8x8 vs UberConference vs MessageBird

8x8

VoIP
 (40)
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Crozscore:

83%
what is this?
73%
45%
interest falling

Crozscore:

86%
what is this?
82%
46%
interest falling

Crozscore:

83%
what is this?
73%
37%
no significant changes
8x8 screenshot view 4 more UberConference screenshot view 1 more MessageBird screenshot view 2 more

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Software Description:

UberConference is a visual audioconferencing solution that makes it easy for participants to take part and control the conference. It is not a video conferencing software, but instead, participants see each other's pictures or avatars.

This platform is primarily suitable for businesses that need efficient and quick conferencing service, without heavy equipment and expensive solutions. UberConference offers quality audio, simple use, scalable pricing, and numerous integrations, primarily with social media and cloud storage platforms.

The software is web-based, so no installation is required, plus there are mobile apps for iOS and Android devices. UberConference also offers screen and document sharing, call recording, PIN-free joining, and analytics tools.

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Features:

  • Notifications
  • API
  • Chat
  • Scheduling
  • Call Recording
  • External Integrations
  • Multi-User

Features:

  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Summary:

  • Screen Sharing

  • Call Controls

  • HD Audio

  • Web Conference

  • Integrated Social Media

  • Document Sharing

  • No PINs

  • Custom Hold Music

  • Toll-Free Conference Calls

  • Analytics

Summary:

    No key features associated with this application.

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

Free

Free
Included in plan:
  • Phone and VoIP Audio (PINs Required)
  • Up to 10 Participants
  • Unlimited Conferences
  • Screen and Document Sharing
  • Call Recording
  • HD Quality Audio
  • Mobile Apps

Business

$10.00
Line per Month
Included in plan:
  • Custom Call-In Number (US and CAN)
  • Up to 100 Participants
  • No PINs or Access Codes Required
  • No Audio Advertising When Joining
  • Analytics
  • International Access (Over 50 Countries)
  • Dial Out to Add Guests to a Call
  • Upload Custom Hold Music
  • Toll-free Number ($10 more)
  • Team Management Portal

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

FAQs:

    What is this service generally used for?
  • This service is generally used for audio conferencing.

  • Who are the main user groups of this service?
  • Main users of UberConference are SMEs and large enterprises.

  • Does this service integrate with any other apps?
  • Integrations: HubSpot, HipChat, Slack, Google Drive, Google Apps, Google Hangout, Salesforce, Cirrus Insight, Google Calendar, Chrome Apps, LinkedIn, Google+, EverNote, Twitter, Box, Outlook

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Phone Support, Help Center, Live Support.

  • What platforms does this service support?
  • This is a web-based software with native Android and iOS apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • Does this service offer an API?
  • Yes, it offers an API.

  • What are some applications this service is commonly used in tandem with?
  • UberConference is commonly used in tandem with social media and cloud storage platforms.

FAQs:

    Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises looking to reach their customers around the world.

  • What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
12.9k
Followers:
5.7k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UberConference
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English, Spanish, French, German, Dutch
Regional Restrictions:
No restrictions.
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