Compare 8x8 vs UniQue vs Skype

8x8

VoIP
 (40)

UniQue

VoIP
 (0)

Skype

VoIP
 (2895)
More Information More Information More Information

Crozscore:

83%
what is this?
73%
45%
interest falling

Crozscore:

85%
what is this?
77%
75%
no significant changes
8x8 screenshot view 4 more UniQue screenshot view 3 more Skype screenshot view 5 more

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Software Description:

UniQue is a highly innovative company that provides truly unique software solutions for the telecom market. Our core belief is to continue changing the course of communication products, technology and services, and we achieve this through inventive and original outside-the-box thinking.

The end result is beautifully designed, user-friendly products of the highest standards that lead telecom innovation.

Software Description:

Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices.

There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability.

As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Features:

  • Scheduling
  • Notifications
  • API
  • Call Recording
  • Softphone
  • Click-to-Dial
  • Multi-User
  • Contact Management

Features:

  • Click-to-Dial
  • Scheduling
  • Notifications
  • External Integrations
  • Contact Management
  • Chat
  • Contact Sharing

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Summary:

    No key features associated with this application.

Summary:

  • 1:1 Video Calls

  • Voice Calls

  • Calls to Mobiles and Landlines

  • Group Video Calls & Conferencing

  • Instant Messaging

  • SMS

  • Voice Messages

  • File Sharing & Transfer

  • Screen Sharing

  • Contact Sharing

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

Skype-to-Skype

Free
Included in plan:
  • Voice Calls
  • Video Calls
  • Conferencing
  • File Sharing
  • Screen Sharing
  • Messaging

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

FAQs:

    What is this service generally used for?
  • UniQue™ mission is to continue changing the course of the telecom market by providing revolutionary cloud telephony solutions.
    At the moment our main products include:

    • Truly innovative next-generation phone app with a unique drag-to-call user interface (UI). The app is specifically designed to be the only phone app that you will ever need.
    • Premium quality global voice origination services combined with the largest international coverage of local, national, mobile and toll-free virtual numbers.
    • A revolutionary, full-featured, cloud-based virtual phone system. Revolutionary user interface is the result of years of research and development and it is an interplay of hardware and software.

FAQs:

    Who are the main user groups of this service?
  • Users of Skype are individuals and businesses, regardless of industry or size.

  • What platforms does this service support?
  • Deployment: Windows, Linux, MacOS, Android, iPhone/iPad, Windows Mobile, Xbox, Web-based.

  • What is this service generally used for?
  • Skype is used as a telecommunications software.

  • Does this service offer an API?
  • No, it doesn't.

  • Does this service offer multi-user capability (e.g. teams)?
  • No, it doesn't.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Online Support, Phone Support, Virtual Agent.

  • Does this service integrate with any other apps?
  • Integrations: MS Word, MS Outlook, MS PowerPoint, MS Lync, WorkXpress, Agile CRM, Lucid Meetings, Wimi, Mendix, Grasshopper, SalesExec, Microsoft Dynamics CRM Online, OnePage CRM, Moxie Concierge, Cayzu, Helpdesk, Interactive Intelligence CaaS, Bitium, BigContacts, 8×8 Virtual Contact Center, 1CRM, Slack, GroupWise, Yugma.

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Vilnius
Employees:
201-500
Likes:
Followers:
2

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.24m

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UniQue
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Skype
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, Estonian, French, Japanese, Chinese, Hungarian, Indonesian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, Ukrainian
Regional Restrictions:
No restrictions.
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