800.com is a marketplace for cloud-based phone numbers founded in 2008, with tens of thousands of customers. 800.com offer deep and insightful call analytics that helps you understand opportunities and trends, as well as call forwarding to make sure you never miss a lead.
800.com also provide smart SMS tool features that allow customers to reach out to there prospects.
About Skype
Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices.
There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability.
As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.
About Dialpad
Move your phone system, conferencing and call center to the cloud. Support your modern, mobile workers. Work from anywhere and let Ai make every call a smarter call.
Fast Deployment
Add users, swap numbers, and create ring groups from a web portal that reflects changes in real-time.
Port Your Number
Keep the numbers tied to your business even when switching voice providers, whether local, toll-free, or international.
Seamless Integrations
Bring context to your conversations with native integrations for G Suite, Salesforce, Zendesk, and more.
Business SMS
Need to send a quick note to a prospect or colleague? Take your pick between SMS, MMS, or group chat.
Voice Intelligence
Focus on your conversation, not note-taking, with Voice Intelligence features that automatically capture what was said, and by who, on each call.
Dynamic Call Routing
Build smart call routing paths that get customers into the hands of the right agent or operator faster.
Call Analytics
Dig into call volumes, see who’s placing the most calls, and search by specific keyword mention or even sentiment expressed.
Spam Blocking
Clear up your phone lines with automatic spam blocking across all your connected Dialpad devices.
Phones & Headsets
Dialpad supports a wide range of phone handsets, and we offer several models directly to our customers who need a one-stop shop.
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Summary
Use your Cell, landline or work phone to answer a forwarded call.
Vanity numbers can help customers find and remember your business.
Track marketing campaigns that drive results for your business.
Spot trends and opportunities to understand what happens on your calls.
SMS tools to help contact your customers
Summary
1:1 Video Calls
Voice Calls
Calls to Mobiles and Landlines
Group Video Calls & Conferencing
Instant Messaging
SMS
Voice Messages
File Sharing & Transfer
Screen Sharing
Contact Sharing
Summary
No key features associated with this application.
Pricing
Personal Yearly
$300.00
1 user(s) / month
Included in plan:
1000 Minutes
1 Toll-Free number
Personal Monthly
$29.00
1 user(s) / month
Included in plan:
1000 Minutes
1 Toll-Free number
Unlimited Yearly
$768.00
1 user(s) / month
Included in plan:
Unlimited Minutes
1 Toll-Free Number
Unlimited Monthly
$75.00
1 user(s) / month
Included in plan:
Unlimited Minutes
1 Toll-Free Number
Pro Yearly
$1,524.00
1 user(s) / month
Included in plan:
- Unlimited minutes
5 Toll-Free numbers included
Pro Monthly
$149.00
1 user(s) / month
Included in plan:
- Unlimited minutes
5 Toll-Free numbers included
Pricing
Skype-to-Skype
Free
Included in plan:
Voice Calls
Video Calls
Conferencing
File Sharing
Screen Sharing
Messaging
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes.
Who are the main user groups of this service?
Business Owners, SME's
Does this service offer guides, tutorials and or customer support?
Yes, 800.com offer a full customer service support team, that are contactable by phone, email, and LiveChat. We also have an extensive help desk that is available on the site.
Does this service offer an API?
Yes. 800.com offers API integration
What are some applications this service is commonly used in tandem with?
CRM Integration
What platforms does this service support?
Desktop, mobile
What is this service generally used for?
Communications
Does this service integrate with any other apps?
Yes - We have our own API
FAQs
Does this service offer guides, tutorials and or customer support?
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