Compare 3CX vs GoToConnect

About 3CX

3CX covers all your business communication needs enabling employees to work productively while remote using voice apps and web conferencing. You can also easily set up remote business meetings without requiring apps and service customer requests via website live chat.

• Easy to manage PBX built for teleworking
• App Free Web/Video Conferencing
• Stay open safely with Website Live Chat
• Use office extensions anywhere with the Smartphone apps

About GoToConnect

GoToConnect pairs the top rated Hosted PBX service you know and love from Jive with the power and functionality of GoToMeeting's video meeting capabilities.

GoToConnect comes packed with features that empower your business to grow while your users stay productive and look professional, including:
Auto Attendants
Video Conferencing
Mobile Apps
Call Forwarding
Virtual Voicemail
Ring Groups and more

GoToConnect has also democratized the contact center with GoToConnect Support Center, making it easy to track your customer interactions and get your agents on calls. GoToConnect Support Center provides CCaaS functionality in an affordable and easy-to-deploy way that brings contact center capabilities to virtually any business.

Jive Core™ Cloud-Based Platform:
GoToConnect runs on Jive Core, our proprietary, cloud-based platform. Jive Core has been purpose-built from the ground up to deliver the most reliable, powerful, and economical hosted communication services on the market.

Features

• 2-Factor Authentication
• API
• Chat
• Contact Management
• Contact Sharing
• CRM Integration
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• File Transfer
• Multi-User
• Notifications
• Scheduling
• Video
• SMS
• Call Recording
• Call Tracking
• Call Disposition
• Softphone
• Click-to-Dial
• Report & Compliance
• Hardware Integration
• Mobile App
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Monitoring
• Call Scripting
• Interactive Voice Response
• Audio Recording

Features

• 2-Factor Authentication
• API
• Chat
• Contact Management
• Contact Sharing
• CRM Integration
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• File Transfer
• Multi-User
• Notifications
• Scheduling
• Video
• SMS
• Call Recording
• Call Tracking
• Call Disposition
• Softphone
• Click-to-Dial
• Report & Compliance
• Hardware Integration
• Mobile App
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Monitoring
• Call Scripting
• Interactive Voice Response
• Audio Recording

Summary

No key features associated with this application.

Summary

• Build a call flow within minutes using Jive's intuitive Dial Plan Editor.

• Jive Video enables real-time collaboration and improves decision making.

• Jive Contact Center delivers a broad set of features and real-time reports.

• Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.

• With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.

FAQs

No FAQs associated with this application.

FAQs

Does this service offer an API?

• Yes!

Who are the main user groups of this service?

• Jive’s customers include high-growth businesses and public sector institutions.

Does this service offer guides, tutorials and or customer support?

• 24/7 customer support

What is this service generally used for?

• Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!

Does this service offer multi-user capability (e.g. teams)?

• Yes!

Vendor Information

Vendor Information

Other

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows

• iOS
• Android