360dialog is official Facebook accredited Business Solution Provider (BSP) of the hosted WhatsApp Business API solution. The USPs:
Developer friendly API: direct access to WhatsApp Business API
No extra documentation additional to the original WhatsApp documentation needed
Regional hosting for data compliance & performance available, GDPR-compliant
On-Premise hosting in customer's own cloud environment available
360dialog does not save message data after retrieved to clients' services
Discounts on Inbox-, CRM- or Chatbot-solutions of >200 partners available
About Zoho SalesIQ
Zoho SalesIQ is a customer engagement and live chat platform that helps businesses communicate with their website visitors and customers in real time. It comes equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.
SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes and can help businesses tailor their marketing efforts and sales strategies to better target and convert potential customers.
It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, Borner Corp., to serve their customers at every stage of the customer lifecycle.
SalesIQ is live chat software starting at $0 that scales with your business without burning a hole in your pocket.
About Landbot.io
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Summary
WhatsApp API: Your direct access to the WhatsApp Business API to send and receive messages and notifications.
Hub API: We support you with the setup and management of multiple clients and WhatsApp Numbers, requesting access to the WhatsApp API and more.
Hub: Our Hub is a visual tool which allows you to create your WhatsApp Business Account with our interface. In addition, you can manage your WABA, get notifications and status updates - all in one tool.
Documentation: Developers can use the original WhatsApp documentation.
On Premise: Hosting in customer's own data center infrastructure available.
Scaling: For potential high volume partners 360dialog offers scalable partnership agreements.
Summary
Real-time visitor tracking: Get detailed visitor tracking data, including page views, location, and referral sources, to help your business better understand your visitors and personalize the buyer journey.
Nudge leads with the right message: Trigger conversations based on a wide range of parameters such as pages visited, country, or even a certain activity on the website like a payment failure.
Multiple communication modes: Choose the best communication mode, like audio call or screen share, to assist customers in the best possible way.
Single portal for multiple channels: Engage with customers spread across multiple channels—be it FB Messenger, WhatsApp, or even Instagram—through a single dashboard.
Auto-pilot customer support: Build codeless bots with near-human capabilities that can easily help you scale up your customer support.
Multiple language support: SalesIQ is available in 28+ languages, making it easier for businesses to communicate with a global audience.
Plug-and-play integration with 30+ apps: SalesIQ can be seamlessly integrated with other Zoho tools, such as Zoho CRM and Zoho Desk, Clearbit, Google Analytics allowing businesses to easily access and analyze customer data from a single platform.
Summary
Intuitive Chatbot Builder
Codeless Chatbot Builder
Lead Generation Chatbot Builder
Pricing
Free
Free
Included in plan:
1 brand
Visitor insights (10K visitors/month)
100 chat sessions/month
Canned replies
Basic visitor information
Voice note
File sharing
Mobile SDK
Credit card masking
Integration with Zoho apps
Integration with CMS and E-commerce platforms
Desktop apps
Daily reports (scheduled)
Basic
$7.00
1 user(s) / month
Included in plan:
Everything in FREE plus
Visitor insights (50K visitors/month)
1000 chat sessions/month
1 custom chatbot
Advanced visitor information
Email signature chat
Departments
FAQs
Articles
Chat routing
Chat transfer
Group chat
Proactive chat triggers
Lead scoring and company scoring
Business hours
Branding
Visitor-side chat history
Click-to-call
Audio call
Screensharing
Third-party integrations
Professional
$12.75
1 user(s) / month
Included in plan:
Everything in BASIC plus
Visitor insights (100K visitors/month)
Unlimited chat sessions
5 custom chatbots
Facebook Messenger
Instagram
WhatsApp
Telegram
Custom widgets
Block IP
Operator chat monitoring
Weekly and monthly reports (scheduled)
Real-time reporting
Apple TV app
Enterprise
$20.00
1 user(s) / month
Included in plan:
Everything in PROFESSIONAL plus
Visitor insights (200K visitors/month)
Chat translation
10 custom chatbots
Answer Bot Zia
Autopilot
Tags
Smart suggestions Zia
Company profile enrichment Zia
Profanity management
Integrations with Cloud Telephony and PBX systems
Pricing
Sandbox
Free
Included in plan:
Limited integrations
Basic Flow Operations - Variables
Basic Power-ups - Human Takeover, Bricks, Goals & Custom code
Team Inbox
Starter
$39.00
+$10/extra seat
Included in plan:
Upgraded Flow Operations - Conditional logic & more
Custom Code CSS/JS
Basic integrations - Mailchimp, Stripe & others
Essential Power-ups - A/B Test, File uploads & more
Pro
$99.00
+$20/extra seat
Included in plan:
Advanced Flow Operations - Formulas, Lead scoring & more
Custom Branding
Essential Integrations - HubSpot, Google Sheets, Calendly & more
Advanced Power-ups - Dynamic Data
Webhooks & API
Live Chat Support
Business
custom
Included in plan:
Team training
Custom documentation review - InfoSec; legal & more
FAQs
What are some applications this service is commonly used in tandem with?
CRM
Live Chat
Inbox
IOT
What is this service generally used for?
Availability for WhatsApp
Who are the main user groups of this service?
Cloud solution providers for
- CRM
- Live Chat
- Inbox
- IOT
What platforms does this service support?
WhatsApp
Does this service integrate with any other apps?
As an API provider integration is possible everywhere
Does this service offer guides, tutorials and or customer support?
yes
Does this service offer an API?
The API is the service
Does this service offer multi-user capability (e.g. teams)?
Yes
FAQs
What is this service generally used for?
To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
SalesIQ is available in web browser, android and iOS platforms
Does this service offer an API?
Yes.
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with all leading CRM and Help Desk Softwares
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service integrate with any other apps?
Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.
We have a small team of dedicated Customer Chat software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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